Natomas Heights Hotels, Sacramento

"Perfect place to stay in Sacramento "

"Clean room | Friendly staff | Close by to everything you need including grocery stores, buffet, and fast food!"

"Clean room and nice front staff"

"As expected. Good choice"

"The staff is amazing. Regina and Charday were very polite and helpful. The breakfast was great the room was spotless. The major issue is that it’s located right next to a very loud train. The train goes by multiple times (at least 3) throughout the night between midnight and 6am. Each time the train comes by, it blares its horn multiple times. We were on the side further away from the train and it was very very loud. So this place might be ok for a heavy sleeper but if you are a log h sleeper, I highly recommend asking the front desk for earplugs. "

"Omg the smell was so bad.not clean at all absolutely nasty"

"I was in my room for less than 30 minutes. Seen two big roaches run from under the refrigerator to behind the bed. I immediately checked out. No refund.. After driving 3 hours all I wanted was to check into my room and chill. The area is disgusting. Crack heads and trash everywhere. Don't waste your time with this place. "

"I had a problem with my reservation made through Expedia. Proprietor would not work with me to correct the problem. Computer wasn’t working. Intake at desk couldn’t fix computer for me to attempt to check on the situation. I ended up booking another room in Rocklin Holiday inn and saw charged for a room in Roseville that I was unable to stay in. Easter weekend and a concert. Owner could have filled that room but instead wouldn’t honor my mistake when booking and charged me full price for a room I could not used do to traveling with another party staying in Rocklin. I all but begged while standing in front of the intake for some help. He kept asking me to step aside so he could work with other guests. Never would I stay here after this experience. I have stayed in Rocklin Holliday inn and they are fantastic!!!! Beware! They could still refund me. Expedia said they could and were trying to help me but owner of hotel refused to be flexible. "

"Pretty basic hotel, with its greatest asset being next door to The Galleria Mall. The room was acceptable as were the amenities. We had some loud neighbors, and the gentleman at the front desk was kind and found a room on another floor to move too so that would could sleep. It’s hard to find great customer service these days, so that deserves a five star from me."