Top Hotels Near National Museum of Wildlife Art in Jackson from AU$116

"I recently completed a 3‑night stay at The Lodge at Jackson Hole and was charged a $90 resort fee for amenities that were largely unusable during my visit. Unfortunately, the experience did not align with what was advertised or expected. During my stay, the indoor pool area—which is one of the primary amenities included in the resort fee—was not usable. The jacuzzi was under construction, and the entire indoor pool area was dirty and cluttered with construction materials. When I asked the front desk staff on the last day whether I could use the amenities, they confirmed that the indoor pool and jacuzzi were available. But that was not correct. I also could not locate the sauna inside the pool area, and there was no clear signage or access. Given the weather (around 40°F), using the outdoor pool or jacuzzi was not a realistic option. This meant that none of the advertised pool or spa amenities were actually accessible during my stay. If amenities are unavailable due to construction or maintenance, this should be clearly communicated at the time of booking and at check‑in. Charging a resort fee under these circumstances is not appropriate, as guests are paying for services they cannot use. I am requesting that the resort fee be waived or refunded, as the amenities it covers were not provided. Transparency and accurate communication are essential for a positive guest experience, and I hope the hotel will take this feedback seriously."

"Great breakfast, excellent service and good location "

"Amazing "

"Great property!"

"This is such a gem and I’m so happy I found it ! I went on a solo trip & the room was perfection, the water pressure in the shower was great, the kitchen was so well stocked with kitchenware, the VIEW was top! I saw a moose outside my room. The staff was so incredibly sweet - there was a night where I was too tired to go into town and the little mart was closed the front desk lady offered me her own personal snacks! I cannot wait to go back here & I plan on posting a Tik Tok video with more details so people know how amazing this place is. "

"Had construction above us. The staff super helpful to move us. Room was quiet and clean. Comfortable place to stay in good location"

"Breakfast is fine. Standard breakfast. The fridge in the room made a bit of noise from time to time. Room is fairly clean."

"a bit dated, beautiful setting. no amenities seasonal pool and hot tub. stayed in townhome. shows lots of ware but nicely equiped. ok if price is right. murphy bed a bit small. nice living area and nice kitchen area. Bathroom very dated, carpets stained, but most things felt clean."

"The kitchen was fully equipped. Just like home. View was spectacular just as shown in the photos. Access to town and local attractions was great. The property was very clean and able to maintain. "