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"Nice"

"I stayed here with fairly high expectations since this property used to be a Sheraton. Even though it’s now under a new name and management as Akar Hotel, I expected a decent level of service and maintenance. Unfortunately, the experience was far from that. I arrived around 12:10 a.m. after a long trip, hoping to rest quickly. However, the check-in process turned out to be the longest I’ve ever had. The staff couldn’t find my booking even after I showed my Hotels.com confirmation email. It took...

"This is a newly built hotel. However, activity is limited at this hotel. The pool is closing early daily (6 pm). The cafe/ rooftop restaurant has not been completed therefore it's not in operation at the time of our stay. The view of the Bay Area is pretty good from the 22nd floor where we stayed. This pproperty is located in the city center, it is very convenient to move around the city from the hotel. ATM is available within the building. Rooms are clean, modern and well-lit. Air conditioning...

"No hot water. No toiletries, better to avoid breakfast, even you want to eat nothing will be there. So no more Nusanatara"

"Bathroom was dirty, overall cleanliness needed lifting"

"great food but poor quality of the room Staffs are great and friendly"

"The sgagf was amazing and the room was as well. The only detractor was that the.air conditioning didn't quite cool the room effectively. We mentioned that upon checkout."

"Good location."

"Room is clean, cozy and colorful. Everything would be great if only no problem with toilet. It can't flushing. Too tired to ask the technician as it's quite late when arrived at hotel. Please fix the problem and keep it up."