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Nara Royal Hotel

Property class: 4

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Nestled near Nara Park, Nara Royal Hotel offers a serene retreat with an indoor mineral hot spring and 2 additional hot springs for ultimate relaxation. With shopping on site, a coffee shop/cafe, and 4 restaurants serving various cuisines including Chinese food, you'll find plenty of ways to unwind. The hotel's conference space and spa tub are also available for your convenience.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
The current price is AU$73
7 May - 8 May

Room options

Available filters for rooms
Showing 42 of 42 rooms

View all photos for Standard Double Non Smoking Rooms

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Non Smoking Rooms

  • Sleeps 2

View all photos for Deluxe Twin B Non Smoking Rooms

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin B Non Smoking Rooms

  • Sleeps 3

View all photos for Family Room Non Smoking Rooms

In-room safe, desk, iron/ironing board, free WiFi

Family Room Non Smoking Rooms

  • Sleeps 5

View all photos for Comfort Double Non Smoking Rooms

In-room safe, desk, iron/ironing board, free WiFi

Comfort Double Non Smoking Rooms

  • Sleeps 2

View all photos for Superior Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, Non Smoking

8.2 out of 10
Very good
(10 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking ( 17-19 square meters )

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, Non Smoking ( 17-19 square meters )

9.2 out of 10
Wonderful
(11 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking (25 square meters)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, Non Smoking (25 square meters)

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Fourth Non Smoking Rooms

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Fourth Non Smoking Rooms

  • Sleeps 6

View all photos for Deluxe Triple Non Smoking Rooms

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Triple Non Smoking Rooms

  • Sleeps 3

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

8.6 out of 10
Excellent
(20 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Non Smoking (Type A)

In-room safe, desk, iron/ironing board, free WiFi

Twin Room, Non Smoking (Type A)

8.0 out of 10
Very good
(12 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Twin Room, Non Smoking (Type B)

In-room safe, desk, iron/ironing board, free WiFi

Twin Room, Non Smoking (Type B)

9.2 out of 10
Wonderful
(15 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Family Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Family Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Double Bed

View all photos for Comfort Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Comfort Double Room, Non Smoking

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Triple Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Superior Forth Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Superior Forth Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Deluxe Forth Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Forth Room, Non Smoking

  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Deluxe Twin A Non Smoking Rooms

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin A Non Smoking Rooms

  • Sleeps 3

View all photos for Superior Twin Non Smoking Rooms

In-room safe, desk, iron/ironing board, free WiFi

Superior Twin Non Smoking Rooms

  • Sleeps 2

View all photos for Standard Double Room, Non Smoking (No cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Non Smoking (No cleaning Service)

9.0 out of 10
Wonderful
(2 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking (No cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, Non Smoking (No cleaning Service)

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Renewal Comfort Double Room, Non Smoking (No cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Renewal Comfort Double Room, Non Smoking (No cleaning Service)

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, No Smoking (17-19 square meters)(No cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, No Smoking (17-19 square meters)(No cleaning Service)

  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room, Non Smoking (Type A)(No cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Twin Room, Non Smoking (Type A)(No cleaning Service)

7.0 out of 10
Good
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Twin Room, Non Smoking (Type B)(No cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Twin Room, Non Smoking (Type B)(No cleaning Service)

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Non Smoking (25 square meters)(No cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, Non Smoking (25 square meters)(No cleaning Service)

  • 23 sq m
  • Sleeps 2
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Deluxe Twin Room, Non Smoking (No cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, Non Smoking (No cleaning Service)

  • 30 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Renewal Superior Twin Room, Non Smoking (No cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Renewal Superior Twin Room, Non Smoking (No cleaning Service)

  • 23 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Family Room, Non Smoking (No cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Family Room, Non Smoking (No cleaning Service)

  • 43 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Double Bed

View all photos for Renewal Deluxe Triple Room, Non Smoking (No cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Renewal Deluxe Triple Room, Non Smoking (No cleaning Service)

  • 30 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Renewal Superior Forth Room, Non Smoking (No cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Renewal Superior Forth Room, Non Smoking (No cleaning Service)

  • 38 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Renewal Deluxe Forth Room, Non Smoking (No cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Renewal Deluxe Forth Room, Non Smoking (No cleaning Service)

  • 58 sq m
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Twin Non Smoking Rooms

In-room safe, desk, iron/ironing board, free WiFi

Twin Non Smoking Rooms

  • Sleeps 2

View all photos for Twin Smoking Allowed Rooms

In-room safe, desk, iron/ironing board, free WiFi

Twin Smoking Allowed Rooms

  • Sleeps 2

View all photos for Superior Double Smoking Allowed Rooms

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Smoking Allowed Rooms

  • Sleeps 2

Superior Forth Room, Non Smoking

  • Sleeps 4

View all photos for Twin A Non Smoking Rooms

In-room safe, desk, iron/ironing board, free WiFi

Twin A Non Smoking Rooms

  • Sleeps 2

Superior Double Non Smoking Rooms

  • Sleeps 2

View all photos for Run Of House

In-room safe, desk, iron/ironing board, free WiFi

Run Of House

  • Sleeps 6

View all photos for Twin B Non Smoking Rooms

In-room safe, desk, iron/ironing board, free WiFi

Twin B Non Smoking Rooms

  • Sleeps 3
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About the area

Located in Nara, Nara Royal Hotel is in the city centre. Kofuku-ji Temple and Kasuga Shrine are notable landmarks, and the area's natural beauty can be seen at Nara Park. Toshodai-ji Temple and Yakushi-ji Temple are two other places to visit that come recommended. Visit our Nara travel guide
Map
254-1 Hokkejicho, Nara, Nara-ken, 630-8001

What's nearby

  • Nara Park
    Nara Park
    3 min drive - 2.6 km
  • The Residential Area Of Nara Family; Shutterstock ID 204328075; purchase_order: SF 06557000; job: ; client: ; other:
    Nara Family
    5 min drive - 2.6 km
  • Hokke-ji Temple
    7 min walk - 0.7 km
  • Kairyuoji Temple
    7 min walk - 0.7 km
  • JASDF Nara Air Base
    13 min walk - 1.2 km

Getting around

  • Shin-Omiya Station
    9 min walk
  • Tanakura Station
    13 min drive
  • Osaka (ITM-Itami)
    72 min drive

Restaurants

  • マクドナルド 奈良北店
    5 min walk
  • バーガーキング ミ・ナーラ店
    9 min walk
  • ラーメン家 みつ葉 ミ・ナーラ出張所
    9 min walk
  • Executive Lounge
    6 min walk
  • Silk Road Dining
    5 min walk

About this property

Nara Royal Hotel

Upscale hotel near Nara Park
Located close to Toshodai-ji Temple and Kofuku-ji Temple, Nara Royal Hotel provides an indoor mineral hot spring (onsen), shopping on-site and a coffee shop/cafe. For some rest and relaxation, visit the 2 indoor hot springs or sauna, and indulge in a massage or a body treatment. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Chinese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space and a hot tub.
Additional perks include:
  • Buffet breakfast (surcharge), hot springs on-site and self-parking (surcharge)
  • An electric car charging station, a TV in reception and a banquet hall
  • Luggage storage, wedding services and a vending machine
  • Guest reviews speak well of the helpful staff
Room features
All 131 rooms offer comforts such as air conditioning, as well as perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Hydromassage showers, toilets with electronic bidets and shower/bath combinations
  • Fridges, daily housekeeping and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (JPY 500 per stay; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 2,500 for adults and JPY 1,100 for children
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • レストラン 万葉
  • レストラン・ラウンジ 扇滝
  • 中国料理 沙山華
  • 日本料理 竹の家

Things to do

  • 2 indoor/outdoor hot springs
  • Full-service spa
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference space

Full-service spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • Body treatments
  • Hot springs open from 1:00 PM - 10:00 PM
  • Hot springs water temperature - 42 ºC
  • Hot tub
  • Massage
  • Public bath open from 1:00 PM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rate plans for children ages 4-11, and can be requested on-site for a surcharge. Children ages 4-11 can receive breakfast for the listed child breakfast fee.

Renovations and closures

The property will be renovating from 20 April 2026 to 25 April 2026 (completion date subject to change). The following areas are affected:
  • Hot springs
  • Sauna
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2500 for adults and from JPY 1100 for children
  • Self-parking fee: JPY 500 per stay (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children 6 years old or younger, or shorter than 51 inches (130 centimetres) may use public baths with an accompanying adult of the opposite sex.

We should mention

Hot springs access available from 1:00 PM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transport to and from this property
Guests with tattoos are not able to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Nara Royal
Nara Royal Hotel
Royal Hotel Nara
Nara Royal Hotel Nara
Nara Royal Hotel Hotel
Nara Royal Hotel Hotel Nara

Frequently asked questions

Is Nara Royal Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Nara Royal Hotel?

As of 17 Apr 2026, prices found for a 1-night stay for 2 adults at Nara Royal Hotel on 7 May 2026 start from AU$73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Nara Royal Hotel?

Self-parking is available for JPY 500 per stay. Limited spots are available.

What time is check-in at Nara Royal Hotel?

Check-in start time: 3:00 PM; check-in end time: 1:00 AM.

What time is check-out at Nara Royal Hotel?

Checkout is at 11 AM.

Where is Nara Royal Hotel located?

Located in the heart of Nara, this spa hotel is within 3 mi (5 km) of Nara Park, Kofuku-ji Temple and Toshodai-ji Temple. Todaiji Temple and Nara National Museum are also within 3 mi (5 km). Shin-Omiya Station is 9 minutes by foot and Nara Station is 23 minutes.

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Reviews

Nara Royal Hotel Reviews

8.4

Very good

8.4

Cleanliness

7.4

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 403 out of 1000 reviews
Rating 8 - Good. 414 out of 1000 reviews
Rating 6 - Okay. 141 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, nice hotel. Within walking distance from some shops and restaurants.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sherman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is nice and comfortable to stay
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, we loved what the Royal Nara hotel had provided and it was super gorgeous on the inside and quiet nights
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Shr

Liked: Cleanliness, amenities, property conditions & facilities
Nice place quite friendly staff
Stayed 1 night in May 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
There should never be any complain against them the staff were amazing and whenever i went out or came back i always get greeted and feeled amazing even though there was a bit of language barrier however they were amazing even with our language barrier would definitely come here next time i come back to nara
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Zalma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, clean, and the restaurant is amazing!
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

CHUI YUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent services. Staff are very helpful & friendly.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Rechelle

Liked: Cleanliness, staff & service, room comfort
Friendly staff, good location and parking, rooms are a little tired and could use refreshing.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Hana

Liked: Cleanliness, amenities, property conditions & facilities
Very good and nice staffs
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great and quiet. Staff is very kind. Wish that there will be a shuttle to the nearest rail station.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Delaila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! My bed was very comfortable, and the room we nice and cozy. I loved the garden view. The staff was so kind and helpful!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was impressed with their politeness and the hotel was fairly clean. Nara is a good place to stay, relatively close to Osaka and Kyoto, but far less crowded. Local nara sights good. You are a short walk from important stations.
Stayed 7 nights in May 2025
Verified

8/10 Good

Liezl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, with onsen amenities. Everyday cleaning of room . The only thing is the location is far from the city.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Alankarage Keerthini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was nice. Rooms cleaning very good
Stayed 6 nights in Oct 2024
Verified

8/10 Good

Takehiro

Liked: Staff & service
The buffet was satisfactory. Spa in the ground floor seems to be old and may as well be reformed. People were friendly and helpful.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Liezl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel , however for my kids it is far from the train station. But we still enjoy the place. Far from the places where we are going.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful, breakfast offers lots of variety at reasonable price. Beautiful room, large and spacious for the 3 sharing the room. Separate toilet/bathroom a bonus. Housekeeping a bit hit and miss with lots of cleaning/fresh linen in hallways. Thoroughly enjoyed our stay.
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Jaclyn

Liked: Cleanliness, staff & service, amenities
The hotel has a beautiful waterfall inside and has some unique aspects for a hotel. The hotel is dated but meets the need for a stay. It is out of the way and not as easy to get to using public transportation as we had thought. The staff was kind and helpful.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality value

Excellent staff Restaurants were not open , perhaps the season Excellent onsen
Stayed 6 nights in Jan 2025
Verified

4/10 Poor

Oscar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very dirty room. We were upgraded when complaining, therfore 4 stars on service. The new room was however also a bit dirty. Room cleaning wasn’t inlcluded in the price per night. Apart from that the hotel is located in the outskirts, very dated, very dirty. Do yourself a favor and do not live here.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and comfortable rooms with efficient and unobtrusive elevators. Well above average attractive restaurant for all three major meals. Responsive concierge services 24/7. Only a couple of the overly numerous front desk staff speak reliable English. As in all Japanese hotels I have used, very poor TV offerings in English, almost pointless. I have stayed at this hotel for two to three week stays in three of the past eight years as I have family in Tokyo. Would have been more except for stringent Japanese COVID restrictions. Entirely honest in billing. Fair costs but well above average for travelers with budget worries who should probably stay elsewhere.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel if you don't book through Expedia. The lovely features are a very nice front staff, a lovely spa on the B floor, a reasonable breakfast buffet and a short walk to a convenient Kintetsu station. I would say, though, that if you are booking through Expedia or hotels.com or any other such discount service, they will put you in a very inconvenient, unrenovated room and provide no services. My room was the furthest room on the top floor, very cold with heating that worked only intermittently, and no cleaning services. I was OK with all of this, but I think hotels should not participate in Expedia's surge pricing service if they don't give you the same service. Just my thoughts. However, the staff were great and it is a nice place. Fun to go to the bath every night and hang out.
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

x

Liked: Cleanliness, amenities, property conditions & facilities
nice hotel with great stuff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

karim

Liked: Cleanliness, amenities, property conditions & facilities
Amazing breakfast buffet and staff was very helpful.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place!
Stayed 2 nights in Mar 2025