"We understand it is offseason, and that an overcast portion of the day can affect flow of business at the pool. But, both days spent at the hotel for our Staycation had no service/closed early due to it being ‘slow’.
My group and many others were poolside in the afternoon and disappointed by this fact.
The outside bartender was motivated to clean up & close by 3:00p on Saturday when the sun was finally out rather than appease to the many customers who wanted to order. Created a feeling of imposition rather than welcoming service. This is in no way a reflection of our appreciation for this hotel, as we LOVE it.
Perhaps business at the pool could pick up if there was a set standard of being open/available. The current model deters future planning from the facility.
This was our second consecutive staycation here with this issue which prompted written review.
Again, love the hotel… Just wish the listed amenities were actually amenities. "
