Naples Heritage Hotels, Naples

"Every thing was excellent. But no linens for pullout couch in suite"

"Awesome stay , they should tell you before hand , $27 a night parking"

"It was good "

"It was safe and secure"

"A very nice, clean & comfortable hotel that felt and looked like a resort. "

"We have two small children (ages 4 and 6). The onsite pools, beach, arcade were the perfect entertainment for them all week. The hotel itself needs to be updated. For the price you pay per night PLUS the daily resort fee, the rooms should be updated, the room cleaning everyday was awful. There would be garbage left from the previous day, sand still in the carpets and bed and they wouldn't always replenish the coffee in the room. I found this to be very off-putting for such an expensive hotel. Also, this hotel is geared towards families. The pool and beach is filled with children and they charge $55/day for a resort fee, yet there are NO LIFEGUARDS at the pool or beach ! This was the biggest concern I had as parents are also on vacation and trying to manage a few things at once and trying to enjoy themselves. I have been to 3 star hotels and a lifeguard was always present at both the pool and beach. The restaurants are expensive, but the food was delicious so it was worth it for convenience as well. I would return bc of the amenities, but wish they would offer more for what we pay."

"The room was beautiful and spacious. The views of the sunset and the beach were breathtaking. The hotel was lovely and elegantly decorated and centrally located."

"Outdated hotel but for the price is more than you could ask for. They offer free breakfast and parking. Great breakfast options. Great location. Family friendly hotel. "

"Hotel is so relaxing, the only issue is no entertainment at all, just the beach and the pool"