Napili Holidays from AU$2,522

Room was very clean and well stocked. However, at low tide the smell from the seaweed is overwhelming Making it very bad to be on the patio. Also, with restaurant closed there is hardly any places to eat. The TV’s are not smart tvs so you are extremely limited on what you watch.

Location was perfect!

Everyone was super helpful and friendly. The view from our terrace was spectacular. We will be back!

Yes it's secluded. Yes it is a large property that requires a lot of walking. The rooms are slightly dated. It's all made up by the attention and care from the staff at the Ritz. My wife and I were celebrating our honeymoon. We were treated with the utmost care from the kind folks there. The property is well manicured and clean. The pools were fun and the golf cart ride for the long walk to the beach is a must. Unfortunately we left with a slight sour note at the end of the trip. I left my Nike Dri-Fit hoodie in the armoire the entire time during my stay... Never took it out, and only had it there for the weather back home. Although it was my mistake, I left my sweater behind. I contacted the hotel an hour after I checked out. And somehow, the staff "did not locate" the sweater. It was frustrating to have to keep asking for updates for a sweater. Until lost and found finally admitted they didn't find a sweater.

The resort is clearly tired, and is severely understaffed. My multiple communications to the resort went unnoticed, and it is impossible to reach the concierge at the hotel. Staff was helpful when available, and kids enjoyed the pools, but very disappointed with our stay overall.