Standard Double Room
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Reviews of Shu Lan Motel

3.5 out of 5
Shu Lan Motel
No.289,Wenhua S. RD, Nantou, Nantou County

Reviews

9.2

Wonderful

Rating 10 - Excellent. 38 out of 65 reviews" "
Rating 8 - Good. 23 out of 65 reviews" "
Rating 6 - Okay. 3 out of 65 reviews" "
Rating 4 - Poor. 1 out of 65 reviews" "
Rating 2 - Terrible. 0 out of 65 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Traveller1

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice stay. The staffs are friendly and the room is clean.
Stayed 2 nights in Apr 2019
Response from REN on 21 Apr 2019
Thank you for your valuable comments. Your opinion is our motivation to improve and strengthen. Thanks & Regards.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間寬敞乾淨,服務態度OK
Stayed 1 night in Sep 2019
Response from REN on 11 Dec 2019
感謝您對舒蘭的高評分是我們繼續服務的動力，祝您有個美好的一天

10/10 Excellent

shy ting

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
床跟枕頭很舒適，房間也很乾淨，浴室的水也不會太小
Stayed 1 night in Oct 2019
Response from REN on 1 Nov 2019
感謝您對舒蘭的高評分是我們繼續服務的動力，祝您有個美好的一天

10/10 Excellent

Wu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
優質住宿體驗
櫃檯人員熱心 詢問附近景點 皆不厭其煩 房間寬敞舒適整潔度高 電視電影隨選隨看 早餐送來 真的是邊吃邊享受 有機會真想再入住
Stayed 1 night in Oct 2019
Response from 吳副理 on 26 Oct 2019
謝謝您給予最高評價,期待您下次再度光臨,祝您有美好的一天

8/10 Good

Ming Chih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間寬敞，服務很好。
整體來說相當不錯，人員服務態度都很好，房間很大，床墊很舒服，一些小問題都能快速解決，。 但有兩點小小建議: 1.熱水不熱，調到最大還是不夠熱。 2.浴室的金屬浴具多有稜有角，一不小心就有可能受傷的危險。
Stayed 1 night in Oct 2019
Response from REN on 24 Oct 2019
感謝您對舒蘭的建議，是我們會再加強，祝您有個美好的一天

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from REN on 18 Oct 2019
感謝您對舒蘭的評分是我們繼續服務的動力，祝您有個美好的一天

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
服務不錯，房間漂亮，但廁所有霉味，蚊子滿天飛，早餐很難吃
Stayed 1 night in Oct 2019
Response from REN on 16 Oct 2019
感謝您對舒蘭的反應，您是否還記得是哪間房好讓我們做處理及改善味道，早餐的部份由於餐廳還沒完工目前是跟早餐店配合敬請見諒，祝您有個美好的一天

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'hôtel est situé dans un quartier calme et les chambres lumineuses.
Stayed 2 nights in Sep 2019
Response from ren on 1 Oct 2019
Dear : Thank you for your valuable comments. Your opinion is our motivation to improve and strengthen. Thanks & Regards.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間乾淨無菸味 設備不錯 服務好
Stayed 1 night in Sep 2019
Response from REN on 2 Oct 2019
感謝您對舒蘭的喜愛及肯定是我們繼續服務的動力，祝您有個美好的一天

10/10 Excellent

Jian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
櫃檯服務不錯，房間很乾淨 我喜歡
Stayed 1 night in Sep 2019
Response from REN on 23 Sept 2019
感謝您對舒蘭的喜愛及肯定，祝您有個美好的一天

8/10 Good

SHIAW-FUU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒適寬敞且安靜
Stayed 1 night in Sep 2019
Response from REN on 20 Sept 2019
謝謝您給的評分,歡迎下次入住,能提供給您更完美的客房,祝您有美好的一天

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from ren on 8 Sept 2019
謝謝您給的評分,歡迎下次入住,能提供給您更完美的客房,祝您有美好的一天

10/10 Excellent

Lu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常推薦大家到南投市的時候入住
物超所值、服務人員親切、飯店有將之前的顧客意見納入，積極的整建停車場、環境舒適
Stayed 1 night in Aug 2019
Response from 巧巧 on 3 Sept 2019
謝謝您給的評分,歡迎下次入住,能提供給您更完美的客房,祝您有美好的一天

10/10 Excellent

CHIA YU

Liked: Staff & service, property conditions & facilities, room comfort
細節待加強
冰箱忘了整理，有前任房客的食物
Stayed 1 night in Aug 2019
Response from REN on 30 Aug 2019
不好意思,會再加強房務人員的教育訓練,也感謝您的建議,歡迎您下次再入住,讓您感受更美好的客房,祝您順心愉快

8/10 Good

KUO-HAN

Liked: Staff & service, property conditions & facilities, room comfort
整體上都不錯
大致上都滿不錯的，唯枕頭有臭味，但時間也晚了不想被打擾，因此就翻面將就睡
Stayed 1 night in Aug 2019
Response from REN on 21 Aug 2019
不好意思,會再加強洗滌場那邊枕頭套潮溼導致的臭味,也感謝您的建議,歡迎您下次再入住,讓您感受更美好的客房,祝您順心愉快

10/10 Excellent

JUIMEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務人員很有禮貌.入住還加贈冰淇淋很驚喜!浴室大又舒適.下次有機會再入住
Stayed 1 night in Jul 2019
Response from REN on 14 Aug 2019
謝謝您給的評分,歡迎下次入住,能提供給您更完美的客房,祝您有美好的一天

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from REN on 14 Aug 2019
謝謝您給的評分,歡迎下次入住,能提供給您更完美的客房,祝您有美好的一天

8/10 Good

I LIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from REN on 10 Aug 2019
謝謝您給的評分,歡迎下次入住,能提供給您更完美的客房,祝您有美好的一天

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from REN on 8 Aug 2019
您好 ! 感謝您對敝商旅的提出的寶貴意見會再加強做改善。歡迎下次入住,能提供給您更完美的客房,祝您有美好的一天 ! 舒蘭精品旅館

8/10 Good

Weisiang

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from ren on 27 July 2019
謝謝您給的評分,歡迎下次入住,能提供給您更完美的客房,祝您有美好的一天

8/10 Good

Chen Pei

Liked: Cleanliness, property conditions & facilities, room comfort
外出時要繳回門禁卡保管，但去取回時櫃檯根本沒有記住住戶或核對身分就將卡片給人，重點還拿錯！覺得太危險了！
Stayed 1 night in Jul 2019
Response from REN on 19 July 2019
不好意思,會再加強員工訓練,也感謝您的建議,歡迎您下次再入住,讓您感受更美好的客房,祝您順心愉快

10/10 Excellent

菊芬

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from RNE on 19 July 2019
謝謝您給的評分,歡迎下次入住,能提供給您更完美的客房,祝您有美好的一天

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good. good good good good good good good good good
Stayed 1 night in Jul 2019
Response from REN on 19 July 2019
謝謝您給的評分,歡迎下次入住,能提供給您更完美的客房,祝您有美好的一天

10/10 Excellent

Yuen Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from REN on 18 July 2019
謝謝您給的評分,歡迎下次入住,能提供給您更完美的客房,祝您有美好的一天

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
乾淨，服務態度親切。
Stayed 1 night in Jul 2019
Response from REN on 16 July 2019
謝謝您給的評分,歡迎下次入住,能提供給您更完美的客房,祝您有美好的一天

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from 吳副理 on 17 July 2019
感謝您的肯定~~祝您有愉快的一天

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
乾淨、安靜服務親切。
Stayed 1 night in Jul 2019
Response from 吳副理 on 15 July 2019
謝謝您給與最高的肯定!!期待您下次的光臨~~祝您有愉快的一天

10/10 Excellent

TINGYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from REN on 10 July 2019
謝謝您給的評分,歡迎下次入住,能提供給您更完美的客房,祝您有美好的一天

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from REN on 6 July 2019
謝謝您給的評分,歡迎下次入住,能提供給您更完美的客房,祝您有美好的一天

10/10 Excellent

Shang Po

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很新很乾淨，房間沒有異味，隔音也很好，下次到南投還會去。
Stayed 1 night in Jun 2019
Response from REN on 4 July 2019
謝謝您給的評分,歡迎下次入住,能提供給您更完美的客房,祝您有美好的一天

10/10 Excellent

小瑞

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from REN on 29 June 2019
謝謝給予最高的評分,期待下次再入住,能繼續為您服務,祝您有美好的一天

10/10 Excellent

邦邦

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
服務很好，很新很乾淨
Stayed 1 night in Jun 2019
Response from REN on 23 June 2019
謝謝給予最高的評分,期待下次再入住,能繼續為您服務,祝您有美好的一天

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from REN on 21 June 2019
謝謝給予最高的評分,期待下次再入住,能繼續為您服務,祝您有美好的一天

6/10 Okay

SHIH YI

Liked: Staff & service
住宿感想
房間的味道不知是否為精油味，有些濃郁 建議拖鞋換成可拋棄式紙拖鞋。 早餐洪爺漢堡不錯吃
Stayed 1 night in May 2019
Response from Ren on 30 May 2019
謝謝您的入住,味道可能是安排您入住的房間剛做過保養,也感謝您的建議,歡迎您下次再入住,讓您感受更美好的客房,祝您順心愉快

10/10 Excellent

Peishan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店很新，整體很乾淨
Stayed 1 night in May 2019
Response from REN on 15 June 2019
謝謝給予最高的評分,期待下次再入住,能繼續為您服務,祝您有美好的一天

8/10 Good

Cheung Hin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間不錯， 但是停車場在戶外，環境很差，非常多螞蟻跑到車內。
Stayed 1 night in May 2019
Response from REN on 15 June 2019
謝謝您給的建議,停車場已進行中,歡迎下次入住,能提供給您更完美的客房,祝您有美好的一天

10/10 Excellent

Firerman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
停車場真的需要整頓一下
Stayed 1 night in Apr 2019
Response from REN on 15 June 2019
謝謝給予人員服務的肯定,停車場已規劃完,陸續完成中,非常抱歉,歡迎下次在入住時,能讓您有全新的體驗,祝您有美好的一天

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
服務人員很親切，服務很好。
Stayed 1 night in Apr 2019
Response from REN on 5 May 2019
謝謝給予最高的評分,期待下次再入住,能繼續為您服務,祝您有美好的一天

10/10 Excellent

Chia Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體不錯
房間乾淨，環境不錯，可惜住商務房摩托車只能停露天沒遮雨棚，床偏硬了點，整體算cp值高，應該是剛開還可以更好才是。
Stayed 1 night in Apr 2019
Response from REN on 13 June 2019
謝謝您給的最高評價~~期待您下次再度光臨. 祝您有愉快的一天

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
房間整體很乾淨舒適，價格又不算貴但，雖然房門很厚重但隔音超級差，晚上接近11點有抽水馬達聲音持續快10分鐘，早上被走廊吵鬧聲吵醒後又被菸味嗆到受不了急忙退房。怕二手菸味跟淺眠的人不推薦。
Stayed 1 night in Apr 2019
Response from REN on 13 June 2019
謝謝給予人員服務的肯定,您的提議會做改善,造成你不便之處,非常抱歉,歡迎下次在入住時,能讓您有全新的體驗,祝您有美好的一天

8/10 Good

KUOWEI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019
Response from REN on 13 June 2019
Dear KUOWEI 親愛的顧客您好，感謝您對本商旅的喜愛及評分，您的意見將是我們更努力前進的動力，期待您再次入住，本商旅將誠摯為您服務，感謝您。

6/10 Okay

GC

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
New hard ware, but poor soft ware. Property is new, but not worth the price.
Stayed 1 night in Apr 2019
Response from REN on 21 Apr 2019
Thank you for your valuable comments. Your opinion is our motivation to improve and strengthen. Thanks & Regards.

10/10 Excellent

chien ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from REN on 13 June 2019
Dear chien ying 親愛的顧客您好，感謝您對本商旅的喜愛及評分，您的意見將是我們更努力前進的動力，期待您再次入住，本商旅將誠摯為您服務，感謝您。

8/10 Good

Chih Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間真的非常棒
Stayed 1 night in Apr 2019
Response from REN on 5 May 2019
謝謝您給予的好評,祝您有愉快的一天

10/10 Excellent

CHENG FENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from 吳副理 on 3 May 2019
謝謝您給的最高評價~~期待您下次再度光臨. 祝您有愉快的一天

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from 吳副理 on 3 May 2019
謝謝您給予的好評,祝您有愉快的一天

10/10 Excellent

Vivi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from 吳副理 on 31 Mar 2019
謝謝給予最高的評分,期待下次再入住,能繼續為您服務,祝您有美好的一天

10/10 Excellent

Tzung-Hsun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
南投市區住宿
人員服務態度很好，商務房的室外停車場還未整理好是美中不足的地方，因為是新的旅館，房間內的裝潢味道還有點重
Stayed 1 night in Mar 2019
Response from 吳副理 on 29 Mar 2019
謝謝給予人員服務的肯定,停車場已規劃完,陸續完成中,房間內已全面經過木質保養,味道已得到改善,造成你不便之處,非常抱歉,歡迎下次在入住時,能讓您有全新的體驗,祝您有美好的一天

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019
Response from 吳副理 on 30 Apr 2019
謝謝您給予最高的評分,祝您愉快的一天