Nanshihu Shan Tours and Activities

Helpful staff.

This is excellent hotel to stay

Hi Arrived in the hotel at 5 am, I asked for a half day early check in but was quoted a full day rate. They did offer me a 75% rate for a 9 am check in. I came back to the hotel around 8 am and asked if I was allowed in, the front desk crew has now changed and offered me a 50% day rate which I gladly accepted. After getting into my room, the front desk called me to rescind the 50% rate and changed it back to 75%. I was tired and did not want to complain too much I thought this was really not professional and customer oriented move.