Sofitel Nanjing Galaxy Suning

Photo gallery for Sofitel Nanjing Galaxy Suning

Featured image
Indoor pool
Minibar, in-room safe, desk, soundproofing
View from Room
Minibar, in-room safe, desk, soundproofing

Overview of Sofitel Nanjing Galaxy Suning

UNESCO Sustainable Travel Pledge

Sofitel Nanjing Galaxy Suning

5.0 star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
9 Shanxi Road, Nanjing, Jiangsu, 210009

Explore the area

  • Popular LocationNanjing Drum Tower16 min walk
  • Popular LocationNanjing University16 min walk
  • Popular LocationNanjing University of Technology2 min drive
  • AirportNanjing (NKG-Lukou Intl.)29 min drive

Choose dates to view prices

About this area

Nanjing

Sofitel Nanjing Galaxy Suning is located in Gulou, a neighbourhood in Nanjing, and is in the city centre and on a lake. Nanjing Drum Tower and Nanjing City Wall are local landmarks, and some of the area's attractions include Purple Mountain Observatory and Nanjing Underwater World.

What's nearby

  • Nanjing Drum Tower - 16 min walk
  • Nanjing University - 16 min walk
  • Nanjing University of Technology - 2 min drive
  • Xuanwu lake - 4 min drive
  • Hohai University - 4 min drive

Getting around

  • Nanjing Station - 5 min drive
  • Xuanwumen Station - 16 min walk
  • Nanjing (NKG-Lukou Intl.) - 29 min drive

Restaurants

  • Kwee-Zeen — 1 min walk
  • Le Chinois — 1 min walk
  • Jiangsu Yishiyuan Hotel - 12 min walk
  • 南芳园 - 3 min drive
  • 食堂 - 3 min drive

About this property

Sofitel Nanjing Galaxy Suning

Family-friendly Nanjing hotel in Gulou with 2 restaurants
This smoke-free hotel features 2 restaurants, an indoor pool and a health club. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a bar/lounge, an outdoor tennis court and coffee/tea in a common area. All 352 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. For a bit of entertainment, guests will find TVs with cable channels, and other amenities include minibars and separate baths and showers.
Sofitel Nanjing Galaxy Suning offers 352 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Televisions come with cable channels. Bathrooms include a separate bath and shower, bidets and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free local area shuttle

Food and drink

  • Breakfast available for a fee: CNY 173 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Access to nearby health club
  • Children's pool
  • Fitness centre
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Shopping
  • Spa services
  • Tennis

Family friendly

  • Children's pool
  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • English
  • French

Business services

  • Business centre
  • Computer station
  • Conference space (19375 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Hairdryer
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 6 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 173 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Nanjing Sofitel
Nanjing Sofitel Galaxy
Sofitel Galaxy
Sofitel Galaxy Hotel
Sofitel Galaxy Hotel Nanjing
Sofitel Nanjing Galaxy Suning Hotel
Sofitel Nanjing
Sofitel Nanjing Galaxy Suning Nanjing
Accor Galaxy Nanjing
Sofitel Galaxy Nanjing Hotel Nanjing
Sofitel Nanjing Galaxy Hotel
Sofitel Nanjing Galaxy Suning Hotel Nanjing

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 114 out of 255 reviews
5 - Excellent 45%
Rating 4 - Good. 99 out of 255 reviews
4 - Good 39%
Rating 3 - Okay. 30 out of 255 reviews
3 - Okay 12%
Rating 2 - Poor. 9 out of 255 reviews
2 - Poor 4%
Rating 1 - Terrible. 3 out of 255 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.3/5

Staff & service

4.8/5

Amenities

4.1/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel is a pretty old one. If you’re coming after their signature mattress then you will be very disappointed at this one. I think it worths this price tho because the staffs are always friendly and nice.
Stayed 3 nights in Jan 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is fairly well managed and it is value for money.
Stayed 3 nights in Jan 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PM_NJ_Nov19
great as expected
Stayed 2 nights in Nov 2019

5/5 Excellent

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is worth to stay, very clean compare to other Nanjing hotels.
Stayed 1 night in Nov 2019

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Room is uncomfortably hot, but club lounge is nice
We stayed at the Sofitel for a quick weekend getaway from Shanghai. Overall the hotel is nice, the staff is very polite and there are a lot of staff that speak very good English. We really enjoyed the club level, the afternoon tea, happy hour and breakfast was all very nice with great service. We also liked the buffet dinner, it is a little odd, hot pot, sushi, french food, but it was pretty good. Sushi and hot pot and desert were all very good, some of the other dishes were lacking I thought. While we enjoyed the hotel amenities, our room was so uncomfortable. It was 20 degrees outside, yet our room never got cooler than 24 with the AC running non stop. It was so hot! We had maintenance come shortly after checking in, then again later when it was just too hot to sleep. Finally someone told us that we actually cannot control the AC in our room. And that other guests were cold so they had to adjust it to make it warmer. We got a portable AC that worked for an hour and at 11pm we gave up on trying to be comfortable. It was miserable to sleep in such a hot room. Also the sink leaked and the room was dated and tired, really needs a proper update. While service is good in the club lounge, when dealing with this issue we got very little actual help. If you do stay here maybe request a lower floor where it might be cooler so you can actually get some sleep. And if it is hot in your room when you check in, ask to switch rooms then.
Stayed 1 night in Oct 2019