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Reviews of Nanjing Kaibin Apartment - Kairun No. 5

2.5 out of 5
Nanjing Kaibin Apartment - Kairun No. 5
Room 606, 6th Floor, North Lobby, Building 5, No.132, Zhong Shan Road, Nanjing, Jiangsu

Reviews

5.6
Rating 10 - Excellent. 0 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 2 out of 5 reviews" "
Rating 4 - Poor. 2 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

5.6/10

Cleanliness

5.6/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

4/10 Poor

KYLO, England, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Difficult to find a hidden apartments.
My first experience I ask opportunity of brand hotel for need helpful as reception staff was excellent hosting me going to find the right hotel. Staff phoned mobile phone for how to direction to get an apartment building. We found out this apartment but it was unpleasant road(path was under construction) I thought photo websites were perfect but in real life room was dark awful and unclean cupboard and kitchen has no wok, no cutlery, no plates. Air conditioning was poor maintenance and has broken minor. It required new air conditioning replacement. Fridge has never cleaned for ages but frozen ice was full badly in disguise. I was very disappointed this hotel is not worth and need refurbishment room. Bathroom has poor maintenance and cracked tiles on the bathroom floor and wall. Windows were dirty and badly blind windows. I will never stayed this terrible hotel again.
Response from Sabrina on 14 Dec 2016
Sorry not to let you satisfied, we have updated the facilities, in order to meet other guests, once again sorry not to bring you satisfaction.

6/10 Okay

POHUNG, TWN

靠近南京鬧區好飯店
雖是酒店公寓整體感覺很好，進出電梯有刷卡管制保障住宿安全，房間每日打掃整潔。離地鐵新街口站、珠江路站都很近不需擔心交通問題。
Stayed 8 nights in Dec 2017

8/10 Good

NJ, BKK

Liked: Cleanliness, property conditions & facilities, room comfort
Very good location but hard to find the entrance!!
- located in the downtown between 2 subway stations in walking distance. - the entrance was very hard to find even open the google map because didn't know which building. - the room was good with kitchen and washing machine.
Response from Sabrina on 14 Dec 2016
Thank you for your stay. I wish you a happy life.

4/10 Poor

JAEYOON, 서울

Disliked: Cleanliness, room comfort
다시는 가지 않을 호텔
건물 겉을 보고 깔끔할 것이라 기대를 많이 했었는데...안에 들어가 보니 정말 형편 없더라구요... 청결상태 또한 형편 없었구요... 이 가격이면 그냥 다른 곳을 가는 것이 맞았는데...ㅠㅠ 다시는 가지 않을것 같아요~
Response from General Manager on 14 Dec 2016
죄송합니다. 안 가져다 드릴게요 만족, 우리는 이미 좋은 서비스 개선 및 위생 위해 더 많은 손님 만족한다.죄송합니다. 제가 요구를 만족시킬 다시 없다.

6/10 Okay

成田空港

Disliked: Property conditions & facilities
サービスアパート
サービスアパートでした。 場所も少しわかりづらかった。次回も利用するかは？です。交通の便は良いとおもいます。
Response from Sabrina on 14 Dec 2016
非常に感謝します