Top Hotels Near Nancy Cartmill Gardens in Barboursville from AU$107

"The room smelled a little musty, but it was clean. The desk clerk was friendly and helpful. The room was comfortable. I wish I could cast to the tv from my phone the "connect my device" option never works. "

"The staff is great! The breakfast is lame but it is free and they want you to eat in the dining room. Very pet friendly p"

"Staff was hardworking, seemingly new, and overwhelmed slightly with grumpy customers over building related issues beyond their control.(the elevator was not functioning) Got to the room had a hard time setting up the television to work. It was set to HDMI 2 and rhe HDMI cable was running out of the television but seemingly didnt have anything to plug into. One of the staff was helpful and came up to the room resolving tbe problem in short order. The buiding seemed older. Slept well. Seemed a little off kilter. But wasn't bad. "

"This place was horrible! When we got our room it was filthy! Like it hadn’t been swept in months! They were kind enough to give me dustpan and broom! No towels whatsoever in the room so had to go back and ask for those. Some lamps didn’t work at all and some needed light bulbs. Went back and asked for some never did get any! Hair dryer didn’t work. Holes in walls, ac/heater cracked and very noisy. Had to mess with plug and outlet to get it to work at all. Wall paper peeling off walls. Wanted to check out a day early was told that I couldn’t because I booked through hotel.com. Contacted them and they called the hotel and the hotel refused to refund my day. They told me that it was the third party who wouldn’t allow it but would contact upper management. I am sure I will never hear from “upper management” or get a refund. Oh and their breakfast that is served daily is not what’s in the pictures you can choose cold cereal, nutrigrain bar, or oatmeal cream pie. No toast, no fresh fruit, no waffles! Asked why it wasn’t like in the pictures and was told Covid changed all of that. Do not recommend staying here!!!"

"Rooms were not all that clean,mirror still had last peoples toothpaste and i dont know what on it. lobby checking in was not clean. More of a place for people to live. I stayed because already paid for.Breakfast advertised was a joke.No juice..Bad coffee...Never again!!"

"We have stayed at this hotel many times in the past. This time, the room had a terrible smell- part musty and part something else. We could not adjust the temperature, so the room was constantly hot and stuffy. Shower / tub leaked. I guess I just expected better for $250+ per night!!!! "

"The hotel says in the description that valet is available for $10. The first night we were informed we could self park due to short staffing and the second night they said they don’t have valet it’s $10 to self park. So not only are they still advertising valet parking but they’re charging the same for you to South Park that they were charging for valet. The facility seems to be getting worse each visit. The showers have grime and what looks to be mold or mildew in several spots. The evening staff on the first night was not friendly and even made a comment about people using third parties to book. The night staff the second night insisted the room they gave us had a couch which I paid for and it took me telling him my husband was in the room now for him to believe me and when shown a picture of the accent chair he suggested maybe it was a sofa chair. We were moved rooms. The water pressure dropped in the middle of the shower. We have stayed here numerous times in the past and it seems the place continues to go down hill. It’s very disappointing."

"This is my third stay and again, the room was clean, "

"outstanding "