Nam Giang Holidays from AU$1,103

Room is huge, nice and cosy. We can see the dragon bridge from our balcony. Breakfast buffet comes in a wide spread

Got upgraded to a better unit which has a steam room. Although the location is pretty remote (on an island), it's definitely out of the hustle and bustle, so it gets pretty quiet at night, even during the day. Fret not, can always order food delivery. Otherwise the restaurant has multiple options from Vietnamese to Korean. The main event is the onsen that's included in my stay. I can practically experience contrast therapy at any time it's open. The staffs are really polite, but I must give kudos to Tra My and Hue. They literally remember my Vietnamese coffee order for breakfast - less sweet and fresh milk instead of condensed milk. The accommodation is not a renowned luxury brand, yet the service is comparable; almost perfect. If you are looking for wellness and quality time just by yourself or with your loved ones, this is the one to book.

The place is a little dated and we had a room with a toilet that was blocked on arrival and a shower over a bath which wouldn’t drain, and even after maintenance came to sort it, the problem remained. This caused flooding around the shower and bath and onto the floor and was damp on the plaster outside the bathroom. The bar staff at the skybar were the highlight, very attentive and efficient. We had to constantly ask for towel replacements as they weren’t forthcoming with these at all. Overall, a bit disappointing.

A great place to stay in Hoi an - excellent service - the staff are all quite helpful and maintain a cheerful disposition at all times. The rooms have great views of the river and it’s just a 7 min walk to the ancient part of town and the local markets. Highly recommend.