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"The front desk staff were not readily visible, as they kept their heads down behind the counter, which made it difficult to know whether anyone was available to assist. When we arrived at 3:00 PM to check in, we were informed, rather abruptly, that check-in was at 4:00 PM and asked to return later. Additionally, the room was smaller and of lower quality than what was represented in the photos. It was not particularly clean, and overall, the experience did not feel commensurate with the price."

"When there was a problem with the temperature control in the room, the kind staff immediately resolved the issue.They were so helpful and professional."

"good"

"Parking is good"

"Clean and quiet. Also, seems weird that so many Korean hotels only provide one full sized bath towel. "

"Very nice room and facilities. Loved it."

"Good!"

"I like a firm mattress but this was the hardest hotel mattress I’ve ever experienced "