The three young staff there were friendly and helpful. We had the Superior Room, so we had our own shower and toilet, which was convenient. A mini-fridge in the room would have been nice, though the fridge in the common kitchen was fine. The common area/kitchen was pleasant and clean. A short walk from the main train station and right in front of a tram stop.
The one major shortcoming is that there is no elevator -- our room was on the 5th floor, so we struggled to take our luggage all the way up. On the positive side, the staff let us keep our luggage at the hostel for a few hours when the trains were delayed half-a-day due to a typhoon. Overall, a convenient and clean place to stay with friendly and helpful staff.