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"kindness place and lovely comfortable."

"Great experience! The onsen is good! Bathtoom could be a cleaner. "

"Awesome onsen facility and hotel meals! "

"Really enjoyed our short stay and visiting this area. Walkable distance from the station and lake. A full Japanese-style breakfast was beautifully presented with some alternatives also on offer - fruit, eggs, bacon etc. We visited in May when the hotel and Suwa generally were very quiet so we were able to enjoy the hotel facilitie - the modern reception area and onsen. Good size room with twin beds. Go for one with a lake view if possible."

"部屋は清潔感があって良かったですが、ツインなので椅子は２脚あったら良かった。丸椅子や折りたたみ椅子など工夫の余地はあるかな。テレビが欲しい。"

"The location was great with Katakurakan right in front of Hotel."

"観光先の地図 バス時刻表 等を用意してくれとても助かった"

"Great place to stay "

"They don't speak much English but tried their best to communicate via Google translate, very helpful and friendly service."

"People are very nice. Foods, Onsen, and fish in the pond are nice."

"easy to access "

"ドライヤーが部屋にありませんというので近隣の温泉施設など探したが見つからず。結局諦めて部屋に入ったところドライヤー設置されていた。不慣れなスタッフだったのかな。"

"This place was the highlight of our trip. The grounds and place is picturesque and the service amazing. Would love to go back here again"

"Location of its facility is surrounded by magnificent and beautiful mountains with lots of green, atmosphere is totally different from big city Tokyo. The owner of pension is quite friendly, and capable to treat guest with "omotenashi" from his long experience. "