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Hotel Madarao

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Free WiFi
Free WiFi
Free WiFi
Free WiFi

Overview of Hotel Madarao

Hotel Madarao

2.5 out of 5
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Bar
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Madarao-Kogen, Iiyama, Niigata

Explore the area

  • Popular LocationMadarao Kogen Ski Resort1 min walk
  • Popular LocationMadarao Kogen Picture Book Art Museum6 min walk
  • Popular LocationTangram Ski Circus9 min drive

Choose dates to view prices

About this area

Iiyama

Hotel Madarao is located in Iiyama. Shojuan and House of Oborozukiyo are local landmarks, and some of the area's activities can be experienced at Madarao Kogen Ski Resort and Madarao Tokyu Golf Club. Lake Nojiri Naumann Elephant Museum and Yamazaki Farm are also worth visiting.

What's nearby

  • Madarao Kogen Ski Resort - 1 min walk
  • Madarao Kogen Picture Book Art Museum - 6 min walk
  • Madarao Tokyu Golf Club - 5 min drive
  • Tangram Ski Circus - 9 min drive
  • Mayumi Takahashi Doll Museum - 17 min drive

Getting around

  • Iiyama Station - 16 min drive
  • Kaesa Station - 21 min drive

Restaurants

  • Jazzy - 4 min walk
  • Restaurant Rudolf - 4 min walk
  • Negitokona - 10 min drive
  • ネギと粉飯山本店 - 10 min drive
  • 赤ちょうちん - 10 min drive

About this property

Hotel Madarao

Ski-in/ski-out hotel with a restaurant
With direct access to the slopes, Hotel Madarao makes guests feel at home with amenities, such as a bar/lounge and complimentary wireless Internet access. All 48 rooms offer free WiFi, room service and flat-screen TVs.
Hotel Madarao offers 48 forms of accommodation with air conditioning. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. This Iiyama hotel provides complimentary wireless Internet access.

Recreational amenities at the hotel include ski-in/ski-out access.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Conveniences

  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Luggage storage
  • Ski-in/ski-out access
  • Tour/ticket assistance

Languages spoken

  • English
  • Japanese

Outdoors

  • BBQ grill(s)
  • Picnic area

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Heating

Bathroom

  • Shower

Entertainment

  • Flat-screen TV

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 8 PM
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa and Mastercard
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Madarao Iiyama
Madarao Iiyama
Hotel Madarao Hotel
Hotel Madarao Iiyama
Hotel Madarao Hotel Iiyama

Frequently asked questions

Overall score and ratings

3.2
Rating 5 - Excellent. 3 out of 11 reviews
5 - Excellent 27%
Rating 4 - Good. 2 out of 11 reviews
4 - Good 18%
Rating 3 - Okay. 3 out of 11 reviews
3 - Okay 27%
Rating 2 - Poor. 0 out of 11 reviews
2 - Poor 0%
Rating 1 - Terrible. 3 out of 11 reviews
1 - Terrible 27%

3.8/5

Cleanliness

3.7/5

Staff & service

3.0/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff! Very helpful! Lots of fun! Breakfast isn’t much but it’s better than nothing! :)
Stayed 2 nights in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

1/5 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort
We were misdirected to the main madarao hotel then charged $75 to be picked up 60m away before we got there. Orher hotels many kms away took us home due to snow and bus was 1/4 price manny kms further. Meanwhile 3 hotel bus sat idle for next 4 days. Facilities were rundown. No safety rails on stairs to entry or ski store. Drying room heater turned off & foyer to conserve $. Underwhelming brealfast with occasional poor higeine. Requests made, nothing fixed in week multi room 10 pp group include no room heater, leaking toilet, not enough towels for persons booked to rooms, facilities nonexistant compared to claim on booking- infact no fridge, minibar, credit card facility, toiletries, crockery or, cutlery. The one vending machine out of order the whole week was only source of food or drink. Overall worse than a backpackers the locals avoid.
Stayed 6 nights in Jan 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient on the ski slopes
A comfortable hotel right on the ski slopes. Could use a bit of maintenance (hotel lost power a few times due to overload but they quickly fixed it each time). But it was clean and comfortable and the staff were incredibly helpful. Convenience of ski hire shop and a great bar and food in the hotel. They also arrange easy trips to the snow monkeys which saved us so much time. Breakfast supplied each morning which was a bonus.
Stayed 5 nights in Dec 2018

4/5 Good

Stayed 3 nights in Dec 2018