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Reviews of The Sandbar Hotel, Trademark Collection by Wyndham

2.5 out of 5
The Sandbar Hotel, Trademark Collection by Wyndham
1804 S Ocean Boulevard, Myrtle Beach, SC

Reviews

6.2
Rating 10 - Excellent. 12 out of 42 reviews" "
Rating 8 - Good. 4 out of 42 reviews" "
Rating 6 - Okay. 9 out of 42 reviews" "
Rating 4 - Poor. 9 out of 42 reviews" "
Rating 2 - Terrible. 8 out of 42 reviews" "

6.4/10

Cleanliness

8.2/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Misty, Lexington

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great size for my family. But would have like the bathroom doors to be handicap accessible for a wheelchair.
Stayed 3 nights in May 2024

6/10 Okay

Nancy

Liked: Staff & service
Stayed 3 nights in May 2024

2/10 Terrible

Nancy, Farmingville

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Unprofessional staff. My Flight was cancelled. Took 5 hours for someone to handle my call to cancel the first night stay. I was told that room would be available the next morning ( since I paid for two nights). Got there and was told I was a no show and the place was full. They could possibly find a room later that night for double the price. Don’t stay here!!!!
Stayed 2 nights in May 2024

8/10 Good

Angel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. We stayed in the beach front room. Furniture is outdated but the bed was comfortable. Thankful they give you a broom as the sand gets everywhere. To be expected on a beach front room. We got asked every day if we wanted fresh towels even though the website says they only room service every three days. I do wish there was larger pans in the room to cook with and supplies for cleaning them. The hot tub is HOT. I was worried the pools would be terrible after reading reviews, however we discovered clean pools with lots of sand. No worse than the beach haha. Everyday we watched staff clean the pools trying to get the sand out. We would stay again
Stayed 5 nights in May 2024

10/10 Excellent

Jenny, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay here.
Stayed 2 nights in May 2024

2/10 Terrible

Rounette

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place was filthy. They lied and said they offered breakfast but there was no breakfast. The floors were filthy and the curtains had black spots all over them. I am very disappointed in this hotel and would advise no one to stay there.
Stayed 5 nights in May 2024

4/10 Poor

howard

Travelled with family
Needs a complete renovation
Stayed 1 night in May 2024

10/10 Excellent

Mary E

Liked: Amenities, property conditions & facilities
didn't expect to be that cute and roomy
Stayed 1 night in Apr 2024

4/10 Poor

Rebecca

Travelled with family and small children
Disliked: Cleanliness
Did not represent Wyndham brand. Very dirty rooms.
Stayed 2 nights in Apr 2024

2/10 Terrible

lindy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The sheets were dirty and we had to switch hotels at midnight because of this . It was gross .
Stayed 3 nights in Apr 2024

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Kimberly

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old dirty broken down
Stayed 3 nights in Apr 2024

6/10 Okay

Cheryl

Stayed 1 night in Apr 2024

4/10 Poor

Jeremy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The hotel looked nothing like the pictures. The rooms were dirty, floors were not cleaned, inside pools were nasty and you could not see to the bottom.
Stayed 3 nights in Apr 2024

10/10 Excellent

D'Andre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 2 nights in Apr 2024
Response from The Sandbar Hotel on 8 Apr 2024
Dear D'Andre,Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that you enjoyed your experience at our hotel.Your satisfaction is our top priority, and we strive to provide exceptional service and accommodations to all our guests. We look forward to welcoming you back for another enjoyable stay in the future. We will be renovating one of our buildings later this year and make the guest experience even better.Warm regards,The Sandbar Hotel

6/10 Okay

Matthew

Travelled with family, Travelled with pets
Disliked: Amenities
Overpriced, even for Myrtle Beach. Room was ok, but not stocked with any dishes or utensils even though it had a kitchen. No broom to help keep sand under control, and how is a single king bed a room that can accommodate 4? Entryways and elevator were dirty and parking was horrible. Only plus was that i had my 2 small dogs at a reasonable fee.
Stayed 2 nights in Apr 2024
Response from The Sandbar Hotel on 8 Apr 2024
Dear Matthew,Thank you for taking the time to share your feedback with us. We regret to hear that your recent stay did not meet your expectations. Please accept our sincere apologies for any inconvenience you experienced during your visit.We appreciate your constructive criticism regarding the lack of kitchen amenities and cleanliness issues you encountered. Rest assured, we will address these concerns with our team to rectify them promptly.Regarding the room accommodations, we understand your disappointment and will review our descriptions to ensure they accurately represent the available amenities and bedding arrangements.We are pleased to hear that you found our pet policy reasonable, and we hope that you and your furry companions could enjoy your time with us despite the challenges you faced.As part of our recent change in ownership, we are implementing significant changes to address the issues you mentioned. This includes enhancing room amenities, cleanliness standards, and parking facilities to better accommodate our guests.We appreciate your feedback and hope to have the opportunity to welcome you back in the future to experience the improvements firsthand.Warm regards,The Sandbar Hotel

4/10 Poor

Maureen

Travelled with family
Disliked: Amenities, property conditions & facilities
Only two outlets worked in the entire room. Had to move bed out to get to outlet by the bed. It's very obviously a really old hotel. Very tight parking. Noisy. Pool and hot unappealing enough that no one in my party wanted to go in it. Saw employees take a gross looking mattress out of a room. It was walking distance to the beach, lol.
Stayed 1 night in Apr 2024
Response from The Sandbar Hotel on 8 Apr 2024
Dear Maureen,Thank you for sharing your feedback with us. We apologize for falling short of your expectations during your recent stay. We understand your concerns and want to assure you that we are committed to improving our guest experience.As part of our recent change in ownership, we are implementing significant changes to address the issues you mentioned. This includes enhancing room amenities, cleanliness standards, and parking facilities to better accommodate our guests.We appreciate your feedback and hope to have the opportunity to welcome you back in the future to experience the improvements firsthand.Warm regards,The Sandbar Hotel

10/10 Excellent

Desiree

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay here.
Stayed 1 night in Apr 2024
Response from The Sandbar Hotel on 8 Apr 2024
Dear Desiree,Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that you enjoyed your experience at our hotel.Your satisfaction is our top priority, and we strive to provide exceptional service and accommodations to all our guests. We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,The Sandbar Hotel

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay. A little dated but clean and right across from the beach. The staff was excellent and friendly!
Stayed 2 nights in Mar 2024
Response from The Sandbar Hotel on 8 Apr 2024
Dear Elizabeth,Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay with us and that our friendly staff made a positive impression on you.We appreciate your feedback regarding the condition of our hotel, and we are excited to share that we will be undergoing renovations at the end of this year to enhance our facilities and provide an even more enjoyable experience for our guests.We look forward to welcoming you back for another fantastic stay once our renovations are complete.Warm regards,The Sandbar Hotel

6/10 Okay

Misha

Stayed 3 nights in Mar 2024

4/10 Poor

Karianne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The linen and towels were crisp and clean, but the room itself was dirty. No daily room service or cleaning. The room smelled like "pot" and the neighbors were very noisy. We witnessed several drug exchanges outside and didnt feel safe. We will never return and do not recommend to anyone.
Stayed 3 nights in Mar 2024

10/10 Excellent

Tamasharay

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Really liked the ocean front. Also as a person who works in fraud for a bank i really appreciate the fact you need your id to match the card info. Pet friendly is the best and we will keep staying here in the future
Stayed 2 nights in Mar 2024

4/10 Poor

Bre'Aunna

Stayed 4 nights in Mar 2024

4/10 Poor

Kathleen

Stayed 4 nights in Mar 2024

2/10 Terrible

timmia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Wydam should be ashamed. This property is a dump and should be condemned. There is old and there is poorly kept. The room stank so bad and was not cleaned. The shower curtain was too long and you had to stand on it while showering. The bed skirts were wrinkled and the walls were dirty. I booked because of the Wyndom name, NEVER AGAIN! The baseboards had holes in them and, I still cannot believe how filthy the walls were.