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Reviews of Sands Beach Club Resort

Sands Beach Club Resort
Myrtle Beach, SC

Reviews

6.6
Rating 10 - Excellent. 44 out of 203 reviews" "
Rating 8 - Good. 50 out of 203 reviews" "
Rating 6 - Okay. 47 out of 203 reviews" "
Rating 4 - Poor. 29 out of 203 reviews" "
Rating 2 - Terrible. 33 out of 203 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

7.4/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Terry Ann

Stayed 2 nights in Dec 2023
Response from Shelly on 23 Feb 2024
Sorry Terry that your stay wasn't as expected.

2/10 Terrible

Kevin

Stayed 1 night in Dec 2023
Response from Shelly on 23 Feb 2024
Sorry Kevin that your stay wasn't as expected.

10/10 Excellent

Sirlene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good resort
Stayed 7 nights in Jul 2023

10/10 Excellent

Mynika

Travelled with family, Travelled with family and small children
Loved where we stayed didn’t have to leave everything was local
Stayed 4 nights in Jul 2023

10/10 Excellent

Desiree, Twin Falls

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
After I booked, I read some reviews that had me second guessing my decision. I am happy we decided to go for it. Our condo was beach front and very clean. Yeah there is rust on appliances and such, but it's on the beach. It's what salt water condensation does! The owners can't be expected to change stuff out just because there is some rust. Especially if the appliance is still working just fine! The view was stunning, and everything met our expectations. We stayed in condo 124, and were very happy!
Stayed 7 nights in Jul 2023

10/10 Excellent

Mercedes

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay !! I did not want to leave looking forward to returning !
Stayed 7 nights in Jun 2023

6/10 Okay

Stephanie J, Olathe

Travelled with family
Liked: Amenities
Disliked: Cleanliness
The resort in general seemed decently clean…well, honestly it was not. Our room on the other hand was definitely NOT clean. We left it much cleaner than it was when we arrived. With that being said, I think these units are individually owned, so each owner my have a different standard of cleanliness.
Stayed 5 nights in Jun 2023
Response from Sands Ocean Club on 1 July 2023
I am so sorry to hear about your housekeeping issues and I hope that we can be better than you in the future.

2/10 Terrible

Michael

Travelled with group
Disliked: Cleanliness, property conditions & facilities
I cannot imagine a building charging what they did being in worse condition. Even the windows in the hallway looked like they haven’t been cleaned in years. Huge disappointment on all fronts with the exception of location. Room was never cleaned in over a week but at least they did deliver towels after 4 days. The one positive…At least you could have options to go somewhere without a lot of effort.
Stayed 6 nights in Apr 2023
Response from Sands Ocean Club on 23 May 2023
I am so sorry that you had to deal with that while staying here. I hope that in the future that we can be better for you.

10/10 Excellent

Robin

Stayed 1 night in Mar 2023

8/10 Good

Jacy

Liked: Amenities, property conditions & facilities
Stayed 4 nights in Feb 2023

4/10 Poor

Matthew

Travelled with family
Disliked: Cleanliness, room comfort
Below average
There were empty pringals cans, caprisun, and food wrappers left in the room, a dirty spoon left in the sink. When mentioned to staff, I was told if you ever decide to give us another try let me know at check in and I will take care of you, but no notes were placed in the system or anything. It was an inconvenience for her to hear my issue. The room was a 2 bedroom condo with a parking garage, and the parking garage on level 4 has holes in the floor near a joint in the floor that allows you to see to the level below. There is an adult sandals bar right beside the front door so if you are there with kids like us just a warning. There were drunk people all over the lobby at checkin. The room did show 3 twin beds but there were 2, which wasn't a big deal for us. Overall won't stay there again but it was doable for 1 night for us.
Stayed 1 night in Feb 2023

4/10 Poor

Arpana

Disliked: Cleanliness, room comfort
Disappointing
The hotel had a hard time finding our reservation. We had a special request to be on the higher floor. But at check in, we were moved from the sister property where we originally reserved to accommodate us since they found the reservation at the last minute from check in. The check in rep - Ashley (I think that was her name) was very rude and bluntly told me I can get a refund since I wasn’t happy at check in. She didn’t even try to help accommodate find a better room for me saying they were full. I didn’t drive 6 hours to deal with that rude attitude. Not sure how she even has a job to deal with customers. Definitely not the type of person to be dealing with customer. I asked for a supervisor and Logan tried to help. The room were stuck with was outdated, had broken furniture, had a dirty microwave, had no plates or pans in the 2 bedroom suite with full kitchen. We waited 4 hours to get plates to our room. We had to go out and eat. The dining table chairs were ripped and there was mold all around the walls. The suite itself is roomy, but it’s very outdated.
Ripped dining room chair
Dirty microwave
Dirty microwave
Ripped chair
Stayed 1 night in Feb 2023

6/10 Okay

Tyler

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The entire condo needs work. Carpets are disgusting. Only provided decaf coffee. Nothing to wash dishes with. No paper towels. On the 7th floor above the bar and it was loud all night long from bar patrons. Hallway and condo always smelled like marijuana and cigarettes.
Stayed 2 nights in Feb 2023

4/10 Poor

Kay

Disliked: Cleanliness, room comfort
Renter beware
The property is old and not maintained. Common areas and adequate, however rooms are less than desirable. Wallpaper peeling, walls are rotted behind. There was paper thin towels and NO SHOWER CURTAIN. Missing baseboards. Refrigerator was rusted on the side that faces the hallway. Black dirt/mold around air vent and ceiling. Will not be back
Stayed 1 night in Jan 2023
Response from Sands Ocean Club on 19 Jan 2023
I apologize for the conditions that you describe. We try our best to make each experience matter. I hope that we can do that for you on the next trip

8/10 Good

Angie

Travelled with family and small children
Liked: Cleanliness
Property had some repair options that need to be addressed. The balcony door handle was broken and several light bulbs were burnt out.
Response from Sands Ocean Club on 19 Jan 2023
I am so sorry for that. We will have those thing looked into for your next stay.

8/10 Good

Bruce

Liked: Cleanliness, room comfort
Quite resort
Check in was a little confusing. We had to check in at the other sands
Stayed 3 nights in Oct 2022

2/10 Terrible

Gerald

Stayed 1 night in Oct 2022

8/10 Good

Robert

Travelled with family
Liked: Room comfort
Stayed 3 nights in Sep 2022

8/10 Good

Sallie

Beach trip
The property was old. We had a bit of difficulties with the condo during our stay. The front door was difficult to get to shut properly. You had to shut it at least twice to get it to latch. The TVs had difficulties you had to power off the cable box each day if you actually wanted to have sound. The dishwasher made loud noises when it was running. The sliding glass door did not lock from the living room, you needed to use a stick and run the risk of locking yourself on the balcony. The furniture was old and stained. The fitness center did not open until 8am, that is well past the time I like to workout. We would not stay at this location again.
Stayed 4 nights in Sep 2022

4/10 Poor

Sirlene

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
the apartment was very dirty, the furniture like the sofa was disgusting I didn't like anything about this apartment.
Stayed 7 nights in Aug 2022

2/10 Terrible

Meagan

Travelled with family
Disliked: Cleanliness
Stayed 4 nights in Jun 2022

4/10 Poor

lisa

Travelled with family
Disappointed
Unfortunately, the sign in details were not clear. We arrived at Sands Beach Club on Thursday only to find out that no one was on duty to check us in. After calling there after hours telephone number, then calling hotels.com did we learn that we must check in with Sands Ocean Club down the street. The television in one of the bedrooms did not work and there was no linen for the sleeper sofa; we had to take linen from the twin beds and put on the sleeper for our granddaughters. The condo needs updating, but the beach and weather was excellent.
Stayed 4 nights in Jun 2022

8/10 Good

Khatari

Stayed 3 nights in Mar 2022

10/10 Excellent

juan francisco

Stayed 1 night in Feb 2022

2/10 Terrible

Mark

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
Loved the view.
Stayed 1 night in Feb 2022

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Dec 2021

4/10 Poor

Jason, Shiloh

Travelled with family
Disliked: Staff & service
It had a nice view.
Stayed 1 night in Dec 2021

8/10 Good

JOSEPH

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the decor and coziness of the condo. I didn't like that there was not a shower curtain or door in the master bathroom.
Stayed 1 night in Dec 2021

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Loved that you could step out of building directly onto beach. We were in room 928. Being a corner unit on the 9th floor there were great views. But the unit needs work. The dead bolt on the front door wouldn't latch and neither would the sliding glass door from the living room or bedroom. The dishwasher isn't bolted down. Ice maker in fridge barely made ice.
Stayed 3 nights in Nov 2021

6/10 Okay

Kathlyn

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room was clean. But the kitchen area needs some tlc. One of the cabinets door was off. Looks like been off for awhile.
Stayed 4 nights in Nov 2021

6/10 Okay

Matthew

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2021

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was a really fun stay. Checking in was a pain as we had to check in in a building that was about an eighth of a mile away and we had to call from the lobby of the building we stayed in to ask where to check in. After we'd already unloaded all our stuff. One building was fenced off for some kind of upcoming construction so driving in was also a little confusing. Other than that this place was fantastic. We had a unit overlooking the beach which was beautiful. The buiding had a bar and restaurant with really good food and drinks. So good we ate dinner there both nights and Keith our bartender, can't say enough good things about him. We really enjoyed our time here and are already planning a return trip next year.
Stayed 2 nights in Oct 2021

8/10 Good

Charles

Travelled with family
Liked: Staff & service
Units are showing their age. Beachfront properties get used hard, and utility type fixtures don't hold up well. But not a total turn off.
Stayed 3 nights in Oct 2021

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bait and switch!
Do not book this hotel if you are expecting it to be "oceanfront" as advertised in the pictures and descriptions. Looks nothing like the pictures and is ocean view at best!
Stayed 2 nights in Oct 2021

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE!!
We arrived with our email confirmation and was told we did not have a reservation. The guy at check-in said it would be at least 10 minutes while he figured things out. Ended up taking 30 minutes to get checked in. Was told we were given an upgrade for the troubles. By the time we parked and got to our room we were in a one bedroom instead of a 2 bedroom we had reserved online. Mind you this was almost an hour after our arrival due to problems at checkin, no direction as were to park and not telling us our room was in the building next door. The paper we signed said $145 per night but we were charged $200 through hotels.com
Stayed 1 night in Oct 2021

6/10 Okay

Malinda

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Area is fantastic. Stayed here for years, requested higher floor, we were placed on first floor. The friendly, helpful staff moved us to 9th. Sometimes you get a great unit, sometimes not. This one was worn and dated. Not the cleanest.
Stayed 5 nights in Sep 2021

2/10 Terrible

Russell

Stayed 1 night in Sep 2021

6/10 Okay

Gregg

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The condo itself was VERY rundown. No coffee supplied, no paper towels, no dish cleaning items. Some of the flatware was rusted etc. The building was in better shape, the view was fantastic, and the on-site restaurant was amazing.
Stayed 2 nights in Sep 2021

10/10 Excellent

michael

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No toilet paper. Bathroom sink faucet leaks . Dining room table very unstable. Beds very uncomfortable. Bed in 2nd bedroom is concave.
Stayed 1 night in Sep 2021

6/10 Okay

Tyson

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not so good unit. Great location.
The unit that we stayed in needs a good amount of TLC. Beds were very uncomfortable worn mattresses. Headboard in the room with the twin beds was falling off of the wall creating a safety concern. Peeling paint and wallpaper. The floors in the kitchen, living area, and bathrooms were dirty. The unit is in need of upgrades. Disappointed considering the price. View of the ocean and the surrounding area was great.
Stayed 3 nights in Jun 2021

6/10 Okay

Verified traveller

Travelled with family
The room accommodations were good. But the furniture and room was out of date.
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room was a little dated and should have been much cleaner.
Stayed 2 nights in Feb 2021

2/10 Terrible

Porscha

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
The room had an odor. The furniture was had stains. The floors wasn’t vacuumed stuff was still on the floors. My children wasn’t comfortable going to sleep on the beds.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was great for a weekend getaway. The staff was wonderful. The hotel was in good condition. Just dated.
Stayed 2 nights in Feb 2021

10/10 Excellent

Tamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

2/10 Terrible

Derrick

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2021

2/10 Terrible

Kim, North Carolina

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nasty! Shower curtains was nasty sliding glass was too furniture was nasty and old carpet was dirty.
Stayed 3 nights in Sep 2020

4/10 Poor

Barbara

Disliked: Cleanliness, staff & service
ould like a refund
First we received a room the holes in walls and couch’s torn and the whole place smelled. This was on floor 4 but no way could we stay there - I was afraid to sit down, seriously. The worst place I have ever seen. So I went down to the hotel and they put me in a first floor room right next to beach ram ( right in front of balcony. Things were incredibly loud right there until midnight! This room seemed to be cleaner although when you can’t sleep because of noise it becomes a huge issue. I would like a partial refund!
Torncoach
Stain ottoman
Paint peeling of walls in several spots
This was suppose to be a clean sheet
Stayed 3 nights in Sep 2020

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2020