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Playa Esperanza Resort

4.0 star property
Family-friendly beachfront location with 3 outdoor pools

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Playa Esperanza Suites sits right on the ocean with white sandy beaches. Travelers can book spa treatments or try kayaking and windsurfing. The property features both indoor and outdoor pools, three poolside bars, and bike rentals that enhance the family-friendly atmosphere.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Hot tub
  • Pool
  • Spa
  • Gym

About the area

Map
Avenida de la Albufera, 4, Muro, Balearic Islands, 07458

What's nearby

  • Playa de Muro - 5 min walk - 0.4 km
  • Albufera Natural Park - 16 min walk - 1.4 km
  • Platja dels Francesos - 3 min drive - 1.8 km
  • Alcúdia Beach - 5 min drive - 3.9 km
  • Es Comú - 6 min drive - 6.3 km

Getting around

  • Petra Station - 20 min drive
  • Palma de Mallorca (PMI) - 65 min drive

Restaurants

  • ‪Numa Beach - ‬12 min walk
  • ‪Doble A beach club - ‬16 min walk
  • ‪Burger King - ‬16 min walk
  • ‪Las Dunas Snack Bar - ‬15 min walk
  • ‪Tramuntana Restaurant - ‬7 min walk

About this property

Playa Esperanza Resort

Upscale family-friendly hotel near Playa de Muro
An airport shuttle, 3 poolside bars and a corner/local shop are just a few of the amenities provided at Playa Esperanza Resort. With a beachfront location, scuba diving and windsurfing, this hotel is the perfect place to soak up some sun. Treat yourself to a sports massage, a manicure/pedicure or a body treatment at Spa Esperanza, the on-site spa. The on-site restaurant, Restaurante Luna, offers lunch and light fare. Fitness classes are offered at the health club; other things to do include volleyball, surfing/body boarding and kayaking. Free in-room WiFi is available to all guests, along with a terrace and shopping on-site.
You'll also enjoy perks such as:
  • 3 outdoor pools and an indoor pool, along with sunloungers and pool umbrellas
  • Bike hire, an outdoor tennis court and a round-trip airport shuttle (surcharge)
  • Smoke-free property, a TV in reception and massage treatment rooms
  • Tour/ticket information, newspapers in the reception and a lift
Room features
All 77 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Electric kettles, heating and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 3 poolside bars
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Salon
  • Restaurante Luna

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Kayaking
  • Library
  • Outdoor tennis court
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Indoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 6 floors
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Hotel Playa Esperanza,Avenida Albufera 4, 07458 Playa de Muro,]
Front desk staff will greet guests on arrival at the property
This property's restaurant is located at Hotel Playa Esperanza, located 656 feet (200 meters) away.

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 79.00 per vehicle (one-way)
  • In-room safe fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector, a security system and a first aid kit
Please note: Men are required to wear trousers (long pants) for dinner.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 13 years old are not allowed in the health club, fitness facility or hot tub
Guests under 13 years old are not allowed in the spa

Property is also known as

Playa Esperanza Suites Hotel Muro
Playa Esperanza Suites Hotel
Playa Esperanza Suites
Playa Esperanza Suites Muro
Playa Esperanza Suites Muro
Playa Esperanza Suites Hotel
Playa Esperanza Suites Hotel Muro

Frequently asked questions

Does Playa Esperanza Resort have a pool?

Yes, this property has an indoor pool, 3 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

How much is parking at Playa Esperanza Resort?

There is free parking nearby.

What time is check-in at Playa Esperanza Resort?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Playa Esperanza Resort?

Checkout is at noon.

Does Playa Esperanza Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 79.00 per vehicle applies.

Where is Playa Esperanza Resort located?

Nestled on the beach, this Muro hotel is within 1 mi (2 km) of Albufera Natural Park and Playa de Muro. Platja dels Francesos and Es Comú are also within 2 miles (3 km).

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Reviews

Playa Esperanza Resort Reviews

9.4

Exceptional

9.4

Cleanliness

7.0

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 11 out of 16 reviews
Rating 8 - Good. 5 out of 16 reviews
Rating 6 - Okay. 0 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

Reviews

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super sejour a recommander
Stayed 5 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bel hôtel !

Suite spacieuse et très joliment décoré...sobre. Buffets petit-déj et souper très copieux. Personnel agréable. Plage large et sable fin. Parking disponible. On était ravi de notre semaine

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luksus, direkte ved strand

Flot hotel lige ved dejlig strand. Rent og pænt overalt. Rengøring og rene håndklæder hver dag. Venligt og hjælpsomt personale overalt. Lækker mad, stort og varieret udvalg både morgen og aften. Enkelte medlemmer af familien havde det svært med at døren til badeværelse/toilet var af glas (matteret) og ikke kunne låses.

10/10 Excellent

Sebastian, Hamburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolles Hotel mit herrlichem Garten!

Das Playa Esperanza Suites Hotel gehört zu einem Komplex aus insgesamt drei einzelnen Hotels. Die drei Hotels liegen in einer herrlichen Gartenanlage mit drei Pools direkt am Stand. Durch die Größe des Gartens sind immer ausreichend Liegen vorhanden. Unser Zimmer ist sehr geräumig gewesen und verfügte über ein Wohn- und ein Schlafzimmer. Vom Balkon hatte man einen schönen Blick in den Garten und auf das Meer. Das Frühstücks- und Abendbuffet bot eine große Auswahl und gute Abwechslung. Bei gutem Wetter kann man auf der Terrasse sitzen. Das Hotel liegt in der Nähe eines Naturparks (Parc natural de s’Albufera de Mallorca). Hier kann man schön Wandern und Radfahren. Außerdem liegt eine Bushaltestelle direkt vor der Tür. Wir haben den Urlaub sehr genossen und werden in jedem Fall zurückkommen!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Immer wieder schön

Hervorragendes Hotel,sehr gutes Essen, guter Service, freundliches Personal

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schönes Hotel mit tollen Suiten

Gutes Essen Personal sehr freundlich die Strandnähe war echt klasse ca 30 Meter zum Strand

10/10 Excellent

masha, mallorca

Liked: Staff & service, property conditions & facilities, room comfort

We've been 2 times thus summer

Have been July 2016 in the Hotel triple room and in October 2016 in suites. The resort has a huge territory, several pools, indoor heated pool. My family and I enjoyed a lot our stay! Dinners are great variety. Pray a bit more to get a room with a view! The sea colors are fantastic!

8/10 Good

Alexandra

Liked: Cleanliness, property conditions & facilities, room comfort

Bra och familjevänligt hotell

Bra hotell för barnfamiljer. Fin strandremsa.

8/10 Good

sebastino, Catania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sulla spiaggia

Albergo ben tenuto, pulito, con tante attenzioni per i clienti... Eccezionale il buffet a colazione e cena...consigliato

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely relaxing holiday with the family....great facilities for our young grandchildren and right by the beach too. Hotel extremely comfortable and staff very friendly. Would recommend to other families.

8/10 Good

Elodie, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabuleux

Séjour très agréable suite spacieuse et parfaitement décoré, disign vraiment au top!!! J'ai été séduite, l'hôtel est beau, rénové la salle de restaurant en exterieur donnant vers la mer est vraiment très agréable le matin. J'ai passe trois jours fabuleux en couple.

8/10 Good

Miquel

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

un asiático en chandal mejor k bermudas de Armani

Fuimos sorprendidos desagradablemente al no dejarme entrar en el comedor de noche, sin ningún aviso, con bermudas carísimas. Iba acompañado de mi mujer en pantalón corto y camiseta sin mangas de Vogue y Chal de lino auténtico adquirido enVerona y más caro que la vestimenta de 4 turistas a la vez. Indignados decidimoscenar en otro lugar. Por mi trabajo he tenido la suerte de visitar hoteles de muchísima más calidad. Fue insultante. Soy diplomado y colegiado Director de Empresas y Actividades Turísticas. Master en Marketing Turístico por la Universidad de Deusto. Master en Direccion y gestion Personal. Curso especializado de Food and Beverage. y varios. lamentable el director siempre ausente. El servicio, exceptuando el maitre, poco preparado,con poco recorrido, muy bueno.

10/10 Excellent

JORGE, Curitiba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Imperdível

Hotel muito bom. Quarto grande. Café da manhã e jantar insuperáveis. Instalações de piscina, bares e natureza excelentes. O colchão poderia ser melhor...

10/10 Excellent

Stéf, Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Etablissement totalement conforme à la description et aux photos du site, très belle établissement très bien entretenu avec un accès direct à une magnifique plage. Suite spacieuse et en parfait état, superbe vue (pour les suites), personnel efficace et sympathique, buffet de très bonne qualité, Acces au SPA inclus (petit mais très peu de monde au moment ou nous y étions). Belles piscine extérieures, piscine intérieure petite. Seul bémol (et encore) literie un peu dure à mon gout.

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELLENT HOTEL

WE HAD A FABULOUS 3 NIGHT STAY. WE HAD 3 SUITES AND THEY WERE LOVELY, SPACIOUS AND MODERN, ALTHOUGH THE BALCONIES ARE SMALL. THE FOOD WAS FANTASTIC, WITH PLENTY OF CHOICE. MY DAUGHTER AND I THOROUGHLY ENJOYED THE SPA AND MASSAGE. TWO NEGATIVES, WE FOUND THE BEDS VERY UNCOMFORTABLE AND ONE OF THE RECEPTIONISTS WAS UNHELPFUL AND NOT VERY FRIENDLY BUT HE WAS THE EXCEPTION AS ALL OF THE OTHER STAFF WERE LOVELY AND VERY HELPFUL. OUR YOUNGEST GRANDSON HAD A BALL AT THE MINI DISCO AND AGAIN THE ENTERTAINERS WERE BRILLIANT.

10/10 Excellent

H, Stuttgart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hervorragend geführtes Strandhotel - gutes Essen!

Unser Wunsch nach einer Suite mit Meerblick wurde perfekt erfüllt! Wir waren zu Ostern dort: Publikum Familien, Paare und ganz viele Radfahrer! Essen vom Buffet war sehr vielseitig und qualitativ sehr gut, der Service immer freundlich. Klar dass in einem solch riesigen Hotels schon ziemlicher Servier-Wagen-Verkehr im Speisesaal herrscht. Die Lage direkt am schönen Strand von Muro / Alcudia ist sehr gut, weniger attraktiv ist das sehr sehr touristisch geprägte Umfeld des Hotels (eben typische rein touristische sehr große Siedlung entlang des Strande). Schön: das Feucht-/Vogelschutzgebiet Albufera für einen Spaziergang direkt vom Hotel aus. Einen Parkplatz (kostenfrei) vor dem Hotel zu bekommen, war zu Ostern völlig unproblematisch.