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"Incredible property and view. Breakfast was great as well"

"The property was excellent. Room was clean and alway done up whenever we came back. We had the Santa Isabella suite which was spacious with a king bed and sofa "

"Excelente lugar un hotel para descansar y desconectarce del mundo, una Paz y tranquilidad que no se cambia por nada, su personal Muy atento y la la limpieza 100%."

"Excellent customer service "

"Cool place! "

"Excellent My limpio "

"I chose this hotel because of the good reviews and location. After a long bike tour, I wanted a hassle-free stay and paid $77 USD for one night. The first night was fine. The issue began when I went to extend my stay. Instead of processing the extension, the staff brought out a laundry bag with a towel I had used to wipe dirt off my hiking shoes and told me I would have to pay for it to be washed. When I asked how much, they said they would “let me know tomorrow” because it was Sunday. That meant I was expected to accept an unknown charge. I reviewed the contract, translated it, and pointed out the clause stating guests can only be charged if an item is permanently damaged and cannot be restored by washing. Only after I referenced this section did they say management decided not to charge me. Given the premium rate, this handling was disappointing. I chose not to extend my stay and moved two blocks away to a private apartment with underground parking and a washer/dryer for $33. The location is good, but if you stay here, pay close attention to any additional charges and be ready to defend your rights."

"Termales fantástico!"

"The restaurant had a great variety of food. The steaks were excellent. The complimentary breakfast was delicious. The service was incredible. I recommend the double luxury room with private jacuzzi. The room is beautiful, luxurious living room and beautiful private balcony with hot tub. Top notch facility. "