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"Staff was amazing. "

"My only complaint is that the TV Channels for kids were not available."

"The sky suite with the glass igloo like ceiling was so special. Worth the splurge!! The rest of the room was also very clean. The staff were also really nice and very helpful when I lost my bag in the restaurant!"

"The breakfast was a lovely surprise. Beautiful hotel with a great spacious room."

"Great service, nice family room. We felt very welcome."

"Nice stay. Simple but comfortable."

"관광이 아닌 여행을 원하신다면 꼭 들려보세요. Truly an unspeakable experience. We visited in January 2025 to enjoy the Finnish winter, and this place provided an unforgettable time. We were lucky enough to see the aurora on our first night. Their spa facilities are excellent, and they even offer an ice bath experience in the river (we were too scared to try—lol). The cracking sounds in the forest were unlike anything we've experienced before. At first, it feels strange and intimate, but once you realize it's the sound of wood cracking due to the extreme cold, it becomes part of the unique natural experience. Coming from the U.S., we'd never heard anything like it. Interestingly, when we visited Saariselkä afterward, we didn’t hear that sound again—truly a one-of-a-kind memory. Overall, we had a great time. One small issue: we had heater problems twice during our 3-night stay. However, the maintenance team responded immediately and resolved the issue quickly. I believe this has likely been fully resolved by now. Oh, and their glögi? The best we had in all of Finland (we had glögi every day—lol). A truly wonderful experience. "

"Was a very good 3 nights stay. "

"The Aurora pyramids was an amazing stay! It included free breakfast and dinner, free access to the Elves village, a sledding hill and reindeer farm (rides available as well). The area around it is very beautiful. Secluded and relaxing and short drive to Levi. Had lots of different areas for viewing the northern lights! Also we were able to see the northern lights from the glass pyramid! (Although you should go outside and look for them as you don’t know which direction they are) "