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Quality Inn & Suites University Area

2.5 star property
Hotel with 15 indoor swimming pools, 4-minute walk to Ball State University

Choose dates to view prices

Located in the heart of Muncie near Ball State University, Quality Inn & Suites University Area provides continental breakfast, an indoor pool, and a modern gym. Guests appreciate the in-room WiFi and the convenience of a 24-hour front desk during their well-reviewed stays.

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
The current price is AU$124
includes taxes & fees
7 Dec - 8 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Heating
TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette

Highlights

Air conditioning
Heating
TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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Muncie
  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 63 reviews
The price is AU$178
includes taxes & fees
23 Nov - 24 Nov
Holiday Inn Express and Suites Muncie Northwest by IHG
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About the area

Map
3400 North Everbrook Lane, Muncie, IN, 47304

What's nearby

  • Ball State University - 1 min walk - 0.1 km
  • Scheumann Stadium - 11 min walk - 1.0 km
  • Cardinal Creek Tennis Center - 5 min drive - 1.8 km
  • Worthen Arena - 7 min drive - 2.8 km
  • Horizon Convention Center - 12 min drive - 4.9 km

Getting around

  • Indianapolis International Airport (IND) - 79 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Dairy Queen - ‬8 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Sunshine Cafe - ‬2 min drive
  • ‪Steak 'n Shake - ‬2 min drive

About this property

Quality Inn & Suites University Area

Hotel near Ball State University
Located close to Muncie Civic Theatre, Quality Inn & Suites University Area provides laundry facilities, a gym and conference space. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • 15 indoor pools and a children's pool
  • Free self-parking and extended parking
  • A TV in reception, meeting rooms and coffee/tea in reception
  • A banquet hall, a vending machine and a 24-hour front desk
Room features
All 87 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Shower/bath combinations, free toiletries and hairdryers
  • 43-inch TVs with cable channels
  • Coffee/tea makers, heating and daily housekeeping

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  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
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The price is AU$127
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • 15 indoor pools
  • Children's pool
  • Gym
  • TV in common areas

Family friendly

  • 15 indoor pools
  • Children's pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 800 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 9:00 PM
Alcohol is not served at this property
Guests under 15 years old are not allowed in the fitness facility or hot tub

Property is also known as

Cardinal Inn Muncie
Quality Inn Muncie
Quality Muncie
Quality Inn Suites Muncie I 69
Quality Inn & Suites University Area Hotel
Quality Inn & Suites University Area Muncie
Quality Inn & Suites University Area Hotel Muncie

Frequently asked questions

Does Quality Inn & Suites University Area have a pool?

Yes, this property has 15 Indoor pools and a children's pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Quality Inn & Suites University Area?

As of 16 Nov 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites University Area on 7 Dec 2025 start from AU$123.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn & Suites University Area pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quality Inn & Suites University Area?

Self-parking and extended parking are free at this property.

What time is check-in at Quality Inn & Suites University Area?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of USD 30 (subject to availability).

What time is check-out at Quality Inn & Suites University Area?

Checkout is at 11 AM. Late checkout is available for USD 30 (subject to availability).

Where is Quality Inn & Suites University Area located?

Situated near the airport, this hotel is 0.2 mi (0.3 km) from Ball State University and 3.5 mi (5.6 km) from Muncie Civic Theatre.

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Quality Inn & Suites University Area Reviews

Reviews

5.6
Rating 10 - Excellent. 70 out of 411 reviews
Rating 8 - Good. 65 out of 411 reviews
Rating 6 - Okay. 69 out of 411 reviews
Rating 4 - Poor. 90 out of 411 reviews
Rating 2 - Terrible. 117 out of 411 reviews

5.4/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing services, quietly place,
Stayed 1 night in Jun 2024

2/10 Terrible

Kristine

Disliked: Cleanliness, staff & service, room comfort
This place is terrible. The worst hotel we have ever stayed at.
Stayed 1 night in Apr 2025

4/10 Poor

Ian

Disliked: Cleanliness, amenities
When I stayed, it was under renovation, so the facility was not in excellent condition. Maybe the facility will improve after the renovation. The excellent staff made up for it though. They were very friendly and accommodating. I will give this a shot again though. Hopefully it will be a different experience when the construction is completed.
Stayed 5 nights in May 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Restful night of sleep!

It was very quiet and clean. Slept well!
Stayed 1 night in May 2022

2/10 Terrible

Lance

Liked: Cleanliness
Disliked: Property conditions & facilities
Place was awful.
Stayed 2 nights in May 2023

6/10 Okay

Andrea

Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t stay here

Front desk person very nice. That the bice part. Hotel is dirty, holes in drapes and walls. Mattress was nasty and the vents on heater and bathroom so dirty I hated to turn on.
Stayed 1 night in Feb 2025

2/10 Terrible

Rob

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was in poor shape with holes punched in the walls and broken furniture The staff was rude and the entire hotel was filthy. I would not let my dog stay here. Gross!!
Stayed 1 night in Apr 2025

8/10 Good

Lucan

Liked: Cleanliness, staff & service, room comfort

Great service, clean room.

Customer service was great. The room was clean, but a little humid. I think the AC unit was alil to big, so it cooled the room fast but didnt condition the room, so it was left a little humid still. Otherwise good.
Stayed 2 nights in Aug 2024

2/10 Terrible

Charles

Disliked: Staff & service, property conditions & facilities

No hapoy

The room was ok, breakfast was a joke, coffee was cold, no bannas, no eggs, waffle, no syrup, cancled early, cant get a refund from hotel.com, says no refund. Won't go back.
Stayed 2 nights in Sep 2024

6/10 Okay

Roma

Disliked: Property conditions & facilities
Booked specifically for amenities. Arrived to find pool was (and had been) closed for maintenance. Ice machine which was Supposed to provide ice and water was broken.
Stayed 4 nights in Jun 2023

2/10 Terrible

Victor

Disliked: Cleanliness, staff & service, property conditions & facilities
Not the greatest. Terribly dated. First room door don’t work. Second room was dirty. Had to wait on housekeeping - apparently someone died there the day prior? Y’all stay somewhere else.
Stayed 1 night in Jul 2024

6/10 Okay

Anna

Disliked: Staff & service
Overall a decent stay, especially for the price. The staff was not the most friendly during this visit. I asked for a late checkout and even after they gave me the okay, the next morning a staff member was literally pounding at my door telling me to leave. He was very short with me even when I agreed to pack up and leave.
Stayed 2 nights in Sep 2022

4/10 Poor

Linda

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom dirty Room smelled like cigarettes Vending machines empty Pool out of order
Stayed 1 night in Apr 2024

4/10 Poor

Christina

Disliked: Cleanliness, amenities, property conditions & facilities
Need to upgrade housekeeping. Free breakfast not really. Pool out of service. False advertising and does not manage photos online.
Stayed 3 nights in Aug 2023

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Bleh

I was not impressed at all. The room was dirty. Our room wasn't available at check in we had to wait another hour
Stayed 1 night in May 2023

2/10 Terrible

clint

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, worn out, and unprofessional.
Stayed 1 night in Jun 2024

2/10 Terrible

Josh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool closed and wouldnt offer a refund
Stayed 1 night in Aug 2022

2/10 Terrible

Troy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

OMG - Gross

This place is absolutely awful. Check-in was fine and then we entered the room. The room had an old musky odor and carpet was stained. When checking the room out, there were stains on both comforters, food, or what we thought was food, was plastered on the wall and mirror was not cleaned. We had an event to go to so we left. On the drive to our event, we decided that we are not staying in that hole and booked the Quality Inn in Anderson. We’ve stayed there before and knew it would suit our needs.
Stayed 1 night in Jan 2024

4/10 Poor

Jami

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room wasn't clean when we arrived, bathroom was dirty, bedsheets and cover were disgusting. We were given only one towel for 2 people staying 3 days. Front desk was unmanned a majority of the time. Phone was never answered, so we would have to search until we came across someone for anything needed. Would not recommend.
Stayed 3 nights in Mar 2024

2/10 Terrible

Craig

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was bad. No AC in lobby and AC was not on in the room. 90 degrees in Muncie. Room was Dirty. Office chair broken. Floors stained. Used soap left in shower
Stayed 4 nights in Jul 2023

6/10 Okay

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The night shift worker was rude because I had to ask him to get a tray that goes in the coffee pot and a spoon to eat cereal!! He had to quit watching videos on his phone for 3 mins and walk down the hall!
Stayed 1 night in Nov 2023

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vile, frightening and disgusting.

Staff fighting, torn carpets, load noises in the halls, half the lights out. This place has it all!! This includes junkies (and maybe prostitutes I can't be sure) roaming the halls, plus drug deals in the parking lot. I am not kidding. If you still want to stay, enjoy the loaf of bread, half container of milk and Lil' Debbie snack cakes that are put out for you at the complimentary 'breakfast'. But get there early before the Meth-Heads grab them all up. There is no pool. There aren't even towels. It is truly frightening and needs to be torn down. Shame on Hotels.com for allowing this to be booked on this site.
Stayed 2 nights in Apr 2024

2/10 Terrible

Doug

Disliked: Cleanliness, staff & service, property conditions & facilities

Save you money and book elsewhere.

Not sure where to start…. Got into town a little early but they wouldn’t let me check in 1/2 hr early….not a big deal Had to put my shoulder into room door to get it to open and it wouldn’t close on its own. The pool was closed for maintenance and the ice machine didn’t work. Went to make coffee the next morning and there was a moldy tea bag in coffee pot. Went to lobby to get coffee and it was cold out of the pot. Continental breakfast was toast, oatmeal cream pie’s or waffles but out of syrup. Only good thing I can say is that the bed was comfy and I slept like a dcrago@comcast.net.
Stayed 1 night in Jun 2023

2/10 Terrible

ty

We did not stay at that hotel it was a constructio

We did not stay at the hotel, it is in very bad shape, we cant believe that its open for business, it is in serious construction phase. The manager said that we would receive a full refund and we have not received it yet. The account numer is
Stayed 3 nights in Jul 2025

4/10 Poor

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the best stay

Not the best hotel to stay at! Advertises that they had breakfast but then didn't serve any. same with the pool says they have one but was closed. Doing work on the roof late at night and had to listen to hammering. Person at the counter was rude. There was one that was very helpful
Stayed 2 nights in Jun 2025