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"For the price you pay, it’s not bad. The decor may need an update, but the pictures online are true to form. My only real gripe was the plastic mattress protector on the obviously new mattress- you’ll wake up in a pool of sweat in the middle of the night. Nevertheless, I still give my overall experience 5 stars because of the hotel’s staff. They went above and beyond to help me from restaurant reservations, what points of interest to see, and even printed several documents I needed for me. At the end of the day, a hotel is really just a fungible service - a bed to sleep in. The difference is service. I would definitely recommend. "

"Sun Parc is an okay hotel mainly due to its excellent location if your aim is visiting Europa-Park and Rulantica. It is about 5 minutes from Rulantica and 10 minutes from Europa-Park, making it a convenient and more affordable option for families. The family room size is good, with a double bed and a bunk bed, which worked well for us with children. However, cleanliness needs significant improvement. The bed presentation was poor, with torn bed linen and a large amount of hair on the beds. When lifting the mattress, the area under the bed was extremely dirty, showing a lack of proper cleaning. As there is no carpet, regular cleaning under the beds should be expected. The shower has excellent water pressure, but the space is small, especially for taller guests, and the curtain sticks to the body. The bathroom also had an unpleasant sewage-like smell. The hotel is quiet, reception is not 24 hours, and we did not see much staff during our stay. Complimentary water was available at reception, but it would be more convenient if it was placed in the room on arrival. The tourist tax payment - in cash - was not clearly communicated in advance. Nearby restaurants shown as “open” on Google were mostly closed at lunchtime. A nearby kebab house was very good, and The Italian is highly recommended. Unfortunately, no breakfast was available at the hotel during our stay. Overall, suitable for location and budget, but cleanliness and communication need improvement. "

"Nice modern rooms. Clean friendly staff close to Europa Park"

"Room was grrat but their bottle water policy on checkin is rubbish. "

"Great stay, loved the bunks for our kids "

"Nice property, has everything you could need for a short break."

"Really good value hotel, especially for a solo traveller. Room was a decent size and was clean, staff were very helpful. Car park was a decent size but some of the parking was atrocious so I couldn’t always get a space. Only thing I would change is having a kettle - I did miss morning teas! "

"The room was clean and comfortable. The location was really good due to the proximity to Europa-Park and the Freiburg city center.."

"Nice clean room and easy self check in. "