Mrezga Hotels, Hammamet

"Staff members were amazing"

"Everything you need is around nice place friendly staff excellent food nice Beach nice weather you don't find it anywhere "

"Great bar."

"yes"

"We checked "

"It was a wonderful experience, thanks for all the stuff."

"This is not a 5-star luxury resort. While was likely impressive once, parts of the property now feel tired and run down.The room was clean and had the basics (toiletries, safe, hair dryer, fridge), but the fridge had a strong unpleasant smell.The room also smelled of cigarettes, which was unpleasant as a non-smoker. The main grounds and pool were well maintained; however, other areas showed visible wear. There was lots of rubbish in some parts including the beach area, and the steam room had mould and paint peeling from the ceiling. The staff were extremely lovey in the spa.The beach bar was totally derelict and not in use, and the beach itself was never set up with loungers or staff none of which was mentioned at booking. The all-inclusive options were limited, with similar meals daily and the exact same snacks served. Almost all the staff were friendly and helpful, especially housekeeping, reception and restaurant staff. However, the repeated sales pitches became uncomfortable. Providing written information with prices in rooms would allow guests to decide without feeling pressured and then they can ask the representatives. My last transfer arranged by the hotel. The driver asked me to get out and check if it was the correct drop off , he was more focused on immediate payment than ensuring I was safely in the right place. Perhaps due to a language barrier but as a solo female this was very uneasy. "

"Amazing"

"We had a great stay at the hotel. We loved the clear water at the beach, the friendliness of the staff starting especially at the reception, and the restaurant staff. Not so good: small swimming pools, sunbeds booking by guests and facilitated by some staff. Lack of communication about the facilities and services. Closing on a positive note, the food was good, and they have good capacity management so even in peak time, having to line up for a service or a meal was seldom."