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Reviews of Xanatseni Private Camp

4 out of 5
Xanatseni Private Camp
Farm Fife 44, Portion 6, Klaserie Private Nature Reserve, Mpumalanga

Reviews

9.4

Exceptional

Rating 10 - Excellent. 20 out of 26 reviews" "
Rating 8 - Good. 5 out of 26 reviews" "
Rating 6 - Okay. 0 out of 26 reviews" "
Rating 4 - Poor. 1 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been one of our most memorable stays anywhere in the world. We knew our first safari would be amazing but Xanatseni exceeded all of our expectations. Aside from the 4-star amenities and hospitality that rival that of hotels in big cities, the staff was the best part of the experience. Our rangers Bill and Mel were extremely knowledgable and passionate about sharing their love for all living things in the bush. Ross was there whenever we needed anything and shared many entertaining stories about his time on safaris. This has been an unforgettable experience and we feel incredibly lucky to have spent our first safari at Xanatseni.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Xanatseni on 6 Sept 2019
Thank you for your feedback! :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from Xanatseni on 25 Apr 2019
Thank you for your review :)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xanatseni is a standout property. Every game drive is an adventure, the rooms, pool, gym and common areas are all well-equipped and beautifully maintained, the meals are terrific. But what made this such an unforgettable experience were the people who worked there. We remember every one of them... Teneil, Ross, Sydney, Ash, Given, the list goes on and on. We're fortunate to have been their guests, and we're looking forward to spending more time with them in the future.
Stayed 4 nights in Jan 2019
Response from Xanatseni on 20 Mar 2019
Thank you so much for your great review! Much appreciated! Hope to see again soon! :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018
Response from Xanatseni on 11 Oct 2018
Thank you very much for the amazing rating!

10/10 Excellent

Kim & Jeanette, Perth Western Australia.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly lodge in beautiful setting
Spent 2 nights with our family( 6 of us) at this lovely place(Easter 2017) and will certainly come back again. The owners and family were also at the lodge over our stay and were so welcoming. From the moment we arrived we were impressed . The room was so beautiful, so clean ,food was great too. We enjoyed the pre dinner drinks around the fire with great conversation. The game drives were great and we saw so much.The big 5 all in 24 hours. We have done 4 trips to the Kruger area and stayed at 10 different lodges, in all price ranges and value for money this lodge is right up the top.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay Really helpful and friendly staff Had a fantastic couple of days Safari experience was breathtaking It was our 30th wedding anniversary and they really pushed the boat out for us. Could not recommend them more highly.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Staff
The location within in the reserve was great, and the staff was amazing. Plenty of great food and beverages around and during the safari drives. The fitness center and some of the latches could use a refresh, but they do not affect the overall experience.

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a fabulous place to go!! Poeple There are very nice and professional! It is a small place so it is very familial ! We loved this place and also the game drive.. There are just one thing that you need to remember... GO there whithout hesitation !
Stayed 1 night in May 2019
Response from Xanatseni on 5 June 2019
Thank you so much for your kind feedback! We hope that you will return in future!

8/10 Good

Gilberto

Liked: Cleanliness, property conditions & facilities, room comfort
Bom lodge, mas com ressalvas
É um lodge excelente. Funcionários simpáticos, bons game drivers, quartos excelentes. Pontos negativos: a comida deixou bastante a desejar (café da manhã simples e repetitivo, almoço foi um hamburguer - pasmem. Os jantares foram bons). Outro ponto negativo foi a queda frequente de energia, que aconteceu nos 2 dias que ficamos no lodge. Para um hotel que custa em torno de 2.000 reais a diária, essas coisas não podem acontecer.
Stayed 2 nights in Mar 2019
Response from Xanatseni on 20 Mar 2019
Dear Gilberto Thank you very much for your feedback, all of your comments have been noted and we will have a look into the breakfast. With regards to the power outages, unfortunately we do not have control over this as this was Eskom, the national power supplier. The generator was switched on when the power was turned off by Eskom. Thanks again for choosing Xanatseni, we hope to see you again in future.

10/10 Excellent

Erika, Brasil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente acomodação, dentro da savana africana! Muito confortável o quarto e atendimento especial, eu teria ficado mais tempo!
Stayed 1 night in Jan 2019
Response from Xanatseni on 15 Jan 2019
Thank you so much for your kind words! It was lovely having you here and we welcome you back anytime!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simplesmente amamos tudo! Hotel lindo e charmoso! Equipe super simpatica e atenciosa! Range e Tracker sao sensacionais! Vimos os Big 5! Tudo perfeito! Ja estou com saudades, quero mais!!
Stayed 2 nights in Jan 2019
Response from Xanatseni on 15 Jan 2019
Thank you for your amazing review! We are so happy that you stayed with us! Please come back in the future :)

10/10 Excellent

Willian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opção para Safari
A estádia foi perfeita, staff atencioso, infraestrutura muito boa. No entanto, a comida podia ser melhor e fomos surpreendidos por uma taxa de conservação da reserva no final da estadia.
Stayed 2 nights in Sep 2018
Response from Xanatseni on 26 Oct 2018
Thank you very much for your great review! I do apologise about the surprise of the conservation fee as an email should have been sent to you to confirm the extra cost.

10/10 Excellent

Ivo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018
Response from Xanatseni on 11 Oct 2018
Thank you so much for your kind rating!

10/10 Excellent

Ivan

Xanatseni um lugar dos sonhos!!
Lodge divino!! Nos sentimos em casa!! Staff super atenciosos!! Sou vegetariano e esquecemos de avisar, mas eles fizeram de tudo e prepararam um cardápio especial com muitas coisas variadas!! Ross guia super atencioso!! Obrigado pela hospedagem fez nossa lua de mel incrível!!
Stayed 2 nights in Aug 2018
Response from Xanatseni team on 30 Aug 2018
Thank you so much for your wonderful feedback! We loved having you here and hope to see you sometime in future!

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendo muito!
Excelente lodge, com staff extremamente atencioso!
Stayed 2 nights in Jun 2018
Response from Xanatseni team on 24 July 2018
Thank you so much for the kind feedback! We enjoyed having you here at the lodge and hope you will return! :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O lodge tem poucos quartos, o que favorece a um atendimento mais personalizado. A comida é de boa qualidade. O ranger Evan se esforça para que consigamos ver os animais.
Stayed 2 nights in May 2018
Response from Xanatseni team on 24 July 2018
Thank you so much for your feedback! We hope you will return soon!

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safari incrível
O hotel possui apenas 5 quartos, com ótimo atendimento e muito confortável. Todas as refeições estão inclusas, ficando a parte apenas as bebidas (preços muito justos). Os safaris são conduzidos por profissional muito qualificado.
Response from Xanatseni on 28 Mar 2018
Hi Rafael! Thank you very much for your feedback. We enjoyed having you guys here! Kind regards, Xanatseni team

10/10 Excellent

Cristiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima experiência
Xanatseni é um espaço lindo, com quartos impecáveis e uma boa estrutura para quem deseja fazer games. O ranger Ross faz um ótimo trabalho, esforçando-se muito encontrar os big five. A única objeção liga-se à divisão da área em reservas e propriedades, o que pode dificultar o encontro de alguns animais na área disponível para os games do hotel.
Stayed 2 nights in Jan 2018

10/10 Excellent

Maria Dolores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy amables, mi hijo se olvido el cargador del celular y se lo llevaron al aeropuerto
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dias para jamais esquecer / Days to never forget
Nossa estadia foi incrível. Desde a chegada até a partida uma maravilhosa equipe, sempre sorridentes e educados, te recebe muito bem. Comida bem feita, saborosa. Quartos bem espaçosos e confortáveis. Tivemos 4 game drivers maravilhosos. O guia (Ross) e o rastreador (Sydney) conhecem bem a reserva e nos transmitiram confiança o tempo todo. Se vc está em dúvida se aluga um carro ou não para ir até lá, eu aconselho a alugar. Não há dificuldade nenhuma em chegar lá dirigindo. Somente lembre-se de ficar do lado esquerdo da pista. Our stay was amazing. From arrival to departure a wonderful staff, always smiling and polite, welcomes you very well. Food well done, tasty. Rooms very spacious and comfortable. We had 4 wonderful game drivers. The ranger (Ross) and the tracker (Sydney) know the reserve well and have given us confidence all the time. If you are in doubt if you rent a car or not to go there, I advise you to rent. There is no difficulty in getting there driving. Just remember to stay on the left side of the road.
Stayed 1 night in Nov 2017
Thank you so much for your kind words! We really enjoyed having you stay with us and we hope to see you again in future! :)

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Erwartungen wurden nicht erfüllt
In dieser Unterkunft stimmt aus unser Sicht in keinster Weise Preis und Leistung! Das Personal ist sehr nett und engagiert! Unser Familienzimmer war jedoch ziemlich abgewohnt und verfügte über keine Stühle oder einen Tisch! Das Essen im Rahmen der Vollpension war eher durchwachsen!
Stayed 2 nights in Oct 2017

10/10 Excellent

Ana Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Indescritível, só vivendo pra saber!
Foi simplesmente maravilhoso! Surpreendeu minhas expectativas. Lugar acolhedor, confortavel, quarto maravilhoso, funcionarios espetaculares, comida saborosa, ambiente bem tranquilo e atendimento extremamente personalizado! O safaris foram perfeitos. Guia Calvin, experiente. Vimos 4 dos Big five em um dia, logo no primeiro safari. Sorte, eu sei...bmas a experiencia do guia conta muito. Foi um periodo indescritivel mo hotel!
Stayed 1 night in Sep 2017

8/10 Good

Fabio, Rio de Janeiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel super discreto e aconchegante.
Bons veículo pro Safari e equipe super prestativa. Apt. confortável e comida boa.
Stayed 3 nights in Jan 2017