Top Hotels Near Mountain Grove Shopping Center in San Bernardino from AU$118

"Very clean!"

"The property while welcoming and conveniently located was musty, dank, and smelled like feet. One of our rooms had several roaches while the other was menial at best. There were several shady people outside. I had to run someone off using to Ice machine that didnt even stay there. The 2 bright spots were the staff was very kind and helpful "

"I liked this property but I didn’t know I had to input a $50 deposit before I went."

"Spa was very relaxing "

"Everyone was great other than the extremely hostile and rude woman named Latrice. My teenage daughter was trying to make herself a waffle the morning of our stay and this Latrice lady comes out of the kitchen while her personal cell phone was to her ear and she was talking on the phone and snapped at my daughter scolding her for not knowing how to use the waffle maker, I did not say anything and let it go then my second daughter went to use the waffle maker and didn’t understand she had to flip it to finish the waffle and rude Latrice while on her cell phone scolded my second daughter super aggressively saying “no no what are you doing?!?” so I asked this lady “what is the issue here?” And she told me my daughter wasn’t using the waffle maker correctly, I let this miserable woman know there is a way to speak to someone while at work and this was not how you treat guests or their children and miss.Latrice starting talking crap to me and my daughter telling us “ well maybe you should teach your kid had to make a waffle then!” I was shocked, at how irritated and mean she was about a simple mistake a child made and explained what happens to the front desk. They apologized about Latrice’s behavior and said they would speak to her, other than miss.Latrice being missable and unnecessarily aggressive towards us cuz she has to work the breakfast line and doesn’t like treat guest as though she is working and is getting paid to help it was a good experience. "

"Great and clean place for a family, I just wish air conditioner not to be tjat close to one of our beds"

"Worse toilet paper ever."

"The bed creaked every time you moved.as if it were going to fall apart "

"After the A/C vents were serviced, I started seeing roaches in the room. The serviceman carried a mop from room to room and it probably brought roaches into my room. Or it could have been from using the laundry facilities. Some staff like the assistant manager is very angry all the time. The manger seems friendly but he abuses his authority by trying to enter guests’ rooms and then denies. "