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Reviews of Shasta Inn

3 out of 5
Shasta Inn
1121 S Mount Shasta Blvd, Mount Shasta, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 519 out of 1000 reviews" "
Rating 8 - Good. 309 out of 1000 reviews" "
Rating 6 - Okay. 113 out of 1000 reviews" "
Rating 4 - Poor. 39 out of 1000 reviews" "
Rating 2 - Terrible. 20 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Patrick

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Tanner on 27 Apr 2024
Interesting review, Patrick. We always appreciate feedback in person as well. Thank you.

8/10 Good

Carmen

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Was not happy with used towel in the shower.
Stayed 1 night in Apr 2024
Response from Tanner on 19 Apr 2024
Thank you for your review. We have never had this happen at the Shasta Inn and always strive to give our guests the best experience possible. Thank you for bringing this to our attention. These issues will be addressed promptly. Take care.

6/10 Okay

Kirby

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This was a low cost option for overnight stay during our trip. As such, it was very basic, dated facility. It was clean enough, but not much else. Attached restaurant was closed that day. The best thing was Tesla charger we used free for our EV vehicle. Staff was very courteous.
Stayed 1 night in Apr 2024
Response from Tanner on 16 Apr 2024
Thanks for your review... Yes we do keep our rates reasonable and offer free EV charging, free grab-n-go breakfast, and free wi-fi to our guests. Safe travels!

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room that was slightly more spacious than many. Restaurant onsite was delicious and the voucher made it a bargain. The only downside was the wall heater was loud so it made it hard to sleep.
Stayed 1 night in Apr 2024
Response from Tanner on 13 Apr 2024
Thank you for your review, Holly. We appreciate your feedback and we will address these issues promptly. We wish you safe travels.

6/10 Okay

Michael

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Accepted pets but charged pet fee
Stayed 1 night in Apr 2024
Response from Tanner on 9 Apr 2024
Thanks for the review, Michael. Yes, we accept dogs only at our properties, and a standard industry pet fee does apply for additional cleaning.

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Mt Shasta Inn. Great location and the Harvest Restaurant has great food.
Stayed 1 night in Apr 2024
Response from Tanner on 9 Apr 2024
Thank you for your kind review, Danielle! We are glad to see you enjoyed your stay and our restaurant as well. We hope to see you again soon. Take care and safe travels!

10/10 Excellent

Daiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay. My third time and not the last one. Strongly recommending this inn!!!
Stayed 2 nights in Mar 2024
Response from Tanner on 29 Mar 2024
Thank you for your lovely review, Daiana! We are pleased to see you enjoyed your stay with us. Your feedback is greatly appreciated and we hope to see you again soon. Take care and safe travels!

10/10 Excellent

Christine

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Tanner on 29 Mar 2024
Thank you for your kind review, Christine! We appreciate your feedback and hope to see you again soon. Take care and safe travels!

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tanner on 28 Mar 2024
Thank you for your kind review, Josh! We appreciate your feedback and hope to see you again soon. Take care and safe travels.

6/10 Okay

Phoebe

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tanner on 27 Mar 2024
Thanks, Phoebe.

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This is the best $130 we've spent on a room, anywhere, in I don't know how long! We stayed for 11.5 hrs (on our way up to Oregon) and it was worth it! We got #37 a king room, at 9pm, and it was great. Entire parking lot brightly b lit with light strands. Easy to get into room even though office wasn't open. Front desk girl (Sherri?) polite over phone and even called me back once when i called but didn't leave a message, just to check if i needed help with something. Cozy, but roomy. Everything clean! The floors, the bed, the bathroom, the fridge and microwave, even the curtains and shower curtain! Even the remote! Waaattt?! (See all pics.) It was rustic and cute. Heater was hot (it lightly snowed in the morning). Edison bulbs, shelves made of pipes and wood, nice soaps/shampoos, tiny coffee maker with 2 packs each of regular AND decaf (which i mix) and sugar/cream packets - all little touches that show someone CARES. I applaud the housekeepers. I cleaned rooms for the Marriott for almost 2 years back in the day, so I know what things should look like. The bed was made like we did the Marriott: bottom sheet, top sheet, then comforter, then another top sheet to protect comforter, then small blanket folded at end - all clean and perfect. Will ONLY stay here if we come back this way again. Thank you so much!
Stayed 1 night in Mar 2024
Response from Tanner on 26 Mar 2024
Wow! Thank you so much for your kind review, Amanda! Our staff here at the Shasta Inn tries to go above and beyond everyday and we appreciate you taking notice. We greatly appreciate your generous feedback and hope to see you again soon. Take care and safe travels!

8/10 Good

Brett

Liked: Cleanliness, staff & service
Nice place with very friendly staff. Only complaint is the heating/cooling unit was very loud and cycled on and off throughout the night making sleep difficult.
Stayed 1 night in Mar 2024
Response from Tanner on 20 Mar 2024
Thank you for your review, Brett. We appreciate your feedback and we will address these issues promptly. Take care and safe travels.

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the competitive mid-week rate compared to other Mount Shasta hotels and the "grab and go" breakfast bag given as the restaurant was closed for the mid-week. I'll be back!
Stayed 1 night in Feb 2024
Response from Tanner on 5 Mar 2024
Thank you for your kind review, Robert! We appreciate your feedback and hope to see you again soon. Take care and safe travels!

10/10 Excellent

Nick

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Tanner on 5 Mar 2024
Thank you for your kind review, Nick! We appreciate your feedback and hope to see you again soon. Take care and safe travels!

10/10 Excellent

Gaylene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the spacious, updated and very clean room. Overall the property was very nice and conveniently close to dining and shopping
Stayed 2 nights in Feb 2024
Response from Tanner on 5 Mar 2024
Thank you for your kind review, Gaylene! We appreciate your feedback and hope to see you again soon. Take care and safe travels!

10/10 Excellent

Georgi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, comparable to what's around.
Stayed 4 nights in Feb 2024
Response from Tanner on 5 Mar 2024
Thank you for your kind review, Georgi! We appreciate your feedback and hope to see you again soon. Take care and safe travels!

6/10 Okay

Casey, Anacortes

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Tanner on 5 Mar 2024
Thank you for your review, Casey.

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and the staff were very nice and helpful. It was within easy walking distance of everywhere we wanted to go in town. I would definitely stay again!
Stayed 2 nights in Feb 2024
Response from Tanner on 27 Feb 2024
Thank you for your kind review, Lauren! We appreciate your feedback and hope to see you again soon. Take care and safe travels!

10/10 Excellent

Debbi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location.
Stayed 1 night in Feb 2024
Response from Tanner on 24 Feb 2024
Thank you for your kind review, Debbi! We appreciate your feedback and hope to see you again soon. Take care and safe travels!

10/10 Excellent

Fan

Stayed 3 nights in Feb 2024
Response from Tanner on 21 Mar 2024
Thank you for your kind review, Fan! We appreciate your feedback and hope to see you again soon. Take care and safe travels!

8/10 Good

Brian, vacaville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute rooms, super friendly staff, restaurants close walkable, close to the hockey rink which is why we were there. Definitely will be back there
Stayed 2 nights in Feb 2024
Response from Tanner on 17 Feb 2024
Thank you for your review, Brian. We appreciate your feedback and hope to see you again soon. Take care.

10/10 Excellent

Volha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vibe
Stayed 2 nights in Nov 2023
Response from Tanner on 11 Feb 2024
Thank you for kind review, Volha! We appreciate your feedback and hope to see you again soon. Take care and safe travels!

4/10 Poor

Pr

Business traveller
Awfully loud heating fan. Kept waking me up. Loud cars outside.
Stayed 1 night in Feb 2024
Response from Tanner on 10 Feb 2024
Thank you for your review.

6/10 Okay

Saleh

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Their staff were very helpful, but our room smelled so much and despite their cleaning and using refreshers, it didn’t go away. The building is so old and the cleaning was not that good either.
Stayed 2 nights in Feb 2024
Response from Tanner on 10 Feb 2024
Thanks

6/10 Okay

graham i, McKinleyville

Travelled with family and small children
Front desk closes at 9. If you plant showing up later than that I would highly suggest calling them.
Stayed 1 night in Feb 2024
Response from Tanner on 2 Feb 2024
As advertised, we do close at 9:00pm. If guests do not contact us during the day of their check-in, we try our best to contact them via phone number and email provided. When booked through a third party such as expedia, we are only given the information that the guest provides to the third party, making it difficult to reach any guests if they give an invalid phone number or email. We always recommend booking direct to avoid any issues in the future. Thank you for your review. Safe travels!

10/10 Excellent

Ronda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Tanner on 2 Feb 2024
Thank you for your kind review, Ronda! We are glad to see you enjoyed your stay. We appreciate your feedback and hope to see you again soon. Take care and safe travels!

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel! Clean room and very nice staff! The restaurant was great…our bartender (Billie Jean) was outstanding!
Stayed 1 night in Jan 2024
Response from Tanner on 2 Feb 2024
Thank you for your kind review, Molly! We are glad to see you enjoyed your stay and our restaurant. We appreciate your feedback and hope to see you again soon. Take care and safe travels!

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! Wish there wasn’t regulator on heater. Other than that it was great.
Stayed 1 night in Jan 2024
Response from Tanner on 30 Jan 2024
Thank you for your kind review, Dawn! We appreciate your generous feedback and hope to see you again soon. Take care and safe travels!

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice simple clean accommodations for a reasonable price. The restaurant was great and staff very welcoming. Highly recommend.
Stayed 2 nights in Jan 2024
Response from Tanner on 30 Jan 2024
Thank you for your kind review, Amanda! We appreciate your generous feedback and hope to see you again soon. Take care and safe travels!

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, restaurant menu looked great, clean, safe. Very noisy heater unit that did get in the way of sleeping.
Stayed 1 night in Jan 2024
Response from Tanner on 29 Jan 2024
Thank you for your review. We will address this issue promptly.

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Nice small room. Clean. Only complaint could be ac/heater loud. I will return.
Stayed 1 night in Jan 2024
Response from Tanner on 22 Jan 2024
Thank you for your review, Thomas! Your feedback is appreciated. Take care!

6/10 Okay

Saleh

Travelled with family
Disliked: Cleanliness
This is an old building. It wasn’t clean enough and the bathroom sink wasn’t draining well!
Stayed 1 night in Jan 2024
Response from Tanner on 21 Jan 2024
Thank you for your review. We always appreciate constructive criticism and continue to improve. We do encourage feedback in person as well. Thank you

8/10 Good

Julieta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Tanner on 17 Jan 2024
Thank you for your review, Julieta! We appreciate your feedback and hope to see you again soon. Take care and safe travels!

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On our way to Canada
We LOVE the atmosphere oif this property... the STAFF were amazing and so accommodating. We look forward to returning... BTW the restaurant at the hotel is NUMBER ONE with us... Love it!
Stayed 1 night in Jan 2024
Response from Tanner on 17 Jan 2024
Thank you for your kind review, Heather! We appreciate your generous feedback and hope to see you again soon. Take care and safe travels!

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, property conditions & facilities
The property was wonderful. Clean and the beds were very comfortable. Beautiful area . The staff was very nice . Would definitely stay again
Stayed 1 night in Jan 2024
Response from Tanner on 17 Jan 2024
Thank you for your kind review, Therese! We appreciate your generous feedback and hope to see you again soon. Take care and safe travels!

10/10 Excellent

Nicharee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay on the half way to Oregon.
Stayed 1 night in Jan 2024
Response from Tanner on 17 Jan 2024
Thank you for your kind review, Nicharee! We appreciate your generous feedback and hope to see you again soon. Take care and safe travels!

10/10 Excellent

Lyle

Liked: Cleanliness, staff & service, room comfort
Great place to stay
Great location super friendly and I always travel with my dog. It’s one of the cleanest hotels that we’ve stayed in that allows dogs.
Stayed 1 night in Dec 2023
Response from Tanner on 2 Jan 2024
Thank you for your kind review, Lyle! We appreciate your generous feedback and hope to see you again soon. Take care!

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot for one-night
Stayed 1 night in Dec 2023
Response from Tanner on 2 Jan 2024
Thank you for your review, Elizabeth! We appreciate your feedback and hope to see you again soon. Take care!

10/10 Excellent

Sotirios

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very scenic location no frills hotel
Great location, no frills hotel/motel. We stayed with family only for a short night as part of a longer road trip. Would stay again
Stayed 1 night in Dec 2023
Response from Tanner on 2 Jan 2024
Thank you for your kind review, Sotirios! We appreciate your generous feedback and hope to see you again soon. Take care!

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tanner on 2 Jan 2024
Thank you for your kind review, Jacob! We appreciate your generous feedback and hope to see you again soon. Take care!

8/10 Good

Moiz

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The managing staff was nice enough to leave me a message on how to get to the room if I am coming after 9 pm. So be aware that there might be no one on front desk after 9 pm
Stayed 1 night in Dec 2023
Response from Tanner on 23 Dec 2023
Thank you for your review, Moiz. Our office does close at 9:00 pm and we do our best to accommodate any late night travelers. We appreciate your feedback and wish you safe travels.

8/10 Good

Roshan

Stayed 1 night in Dec 2023
Response from Tanner on 23 Dec 2023
Thank you for your review, Roshan. We appreciate your feedback and wish you safe travels.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tanner on 17 Dec 2023
Thank you for your kind review, Kenneth! We appreciate your feedback and we hope to see you again soon. Take care and safe travels!

10/10 Excellent

Casey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Tanner on 17 Dec 2023
Thank you for your kind review, Casey! We appreciate your feedback and we hope to see you again soon. Take care and safe travels!

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, quiet room, great price too.
Stayed 1 night in Dec 2023
Response from Tanner on 5 Dec 2023
Thank you for your kind review, Lawrence. We appreciate your feedback and look forward to seeing you again. Safe travels!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shasta Inn is a great choice for many reasons - its one of the few Inns in Shasta with a nice restaurant right there, but also if you are sightseeing the office has big selection of historical info and pamphlets about Shasta's natural wonders. Its a place of integrity and thoughtful -given that Shasta has many nights of below freezing weather the room is super well appointed with thick down quilt ,great heater, location is also easy to find, a fancy sink area is nice touch, good lighting, and also I have found its very quiet, clean and kind : )
Stayed 1 night in Nov 2023
Response from Tanner on 4 Dec 2023
Thank you for your kind review, Paul! We are very pleased to see you enjoyed your stay with us. Your generous feedback is greatly appreciated. We hope to see you again soon and we wish you safe travels on your next journey. Take care!

10/10 Excellent

Thomas

Perfect
Stayed 1 night in Nov 2023
Response from Tanner on 27 Nov 2023
Thank you for your kind review, Thomas! We had a pleasure hosting you and hope to see you again soon. Take care and safe travels!

10/10 Excellent

Luke

Stayed 1 night in Oct 2023
Response from Tanner on 18 Nov 2023
Thank you for your kind review, Luke! We appreciate your feedback and hope to see you again soon. Safe travels!

10/10 Excellent

gene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Tanner on 18 Nov 2023
Thank you for your kind review, Gene! We appreciate your feedback and hope to see you again soon. Safe travels!

10/10 Excellent

Carol

Stayed 1 night in Nov 2023
Response from Tanner on 5 Dec 2023
Thank you for your kind review, Carol. We appreciate your feedback and look forward to seeing you again. Safe travels!