Family Hotels & Resorts in Mount Olive from AU$127

"Property was excellent, food was outstanding, staff were very helpful, but completely ineffective. I asked the front desk and overnight staff on separate occasions to update information on the account. After being assured the changes were made, I found out later that no changes were made. Although they said they would resolve a billing issue, the issue still persists. Most disturbingly, housekeeping walked completely into the room while I was naked laying in bed. No knock. No “housekeeping” announcement. Just a swipe of the card and walked straight in. Needless to say, we were both surprised to see each other. Although I’ve been staying here for well over 16 years now since the days of The Grand Summit, I’m not sure I’ll be back to stay for more than an excellent meal or cocktail. "

"Clean, welcoming staff, great experience"

"Bed was comfortable, safe environment over all would stay again."

"Breakfast was good. Staff was very friendly "

"Perfect location for my use."

"It was fine. Fee for my sister’s tiny dog was high. The rooms were okay."

"There was no breakfast which was the final disappointment. A muffin and a candy bar. No fruit, Internet was difficult to get on to and I had to call their help line which took a while. The phone rang before I could answer they hung up. Waith 15 minutes for the check-in gal to appear. I have crossed them off the list."

"Room is reasonable clean (old), staff was just ok, AC works, no gym."

"No breakfast… i was told my reservation didn’t allow a breakfast since went thru a third party agent I was almost charged for overnight parking until I insisted I wasn’t going sign-in then they waved parking fee"