Mount Ningkares Tours and Activities

We stayed for 4 nights in July 2026. The room: was never cleaned, sheets and towels never changed. Banked bad without safety rail - our 8 year old fell from the top bed. No hot water in the evening when people return from the tours - we were offered a bucket (!) The door bars are open and wind gets into the room from outside. Pool: dirty and unusable Tours: we checked a few weeks before and were told that tours are available during the weekend - this was not the case. We flew to Tanna for three tours but only did the volcano tour. WiFi: there is no working WiFi in the room or the public areas (does not work). Restaurant: extremely slow service especially at dinner: we waited two and a half hours and the previous evening one and a half hours to be served