Mount Nicholas Holidays from AU$2,047

We arrived as it was raining. The receptionist told us the guest parking was full- not sure how since we were guests. She also said the bottle of wine tha came with would be in our room- it wasn’t and we had to call for it. We were put in the conference room floor which was fine, but there is not a sign to even point in the direction of the guest rooms until you walk all the way down past the conference rooms.

The Spire is a lovely hotel right in the middle of the action in Queenstown. Our experience here really is a story in two parts. First, though, I must say that everyone working at the Spire was incredible and accommodating. They did their best to anticipate and address all of our needs, and were incredibly thoughtful and welcoming the entire stay. Our first two nights were spent in a Spire Suite, which was an upgrade offered to use because we were concerned about the sound in the Laneway Suite we had booked. The Spire Suite was just lush. Gorgeous room, and a little haven we hardly wanted to leave. Unfortunately the Spire Suite wasn’t available for our second two nights, so we opted to pay (a good chunk) for the Deluxe Apartment rather than take a Laneway Suite. This is where the experience changed. Despite the Apartment being (I believe) priced quite a bit higher than a Suite, it wasn’t nearly as nice of an experience. Yes, you have a full kitchen, but you don’t get the space of the Spire Suite. It had one tiny closet and no drawers or shelves to unpack clothing. The bathroom is also a significant downgrade, with a single sink and no tub. There’s no power sockets on one side of the bed (without removing the heater from the wall). The one upside was the partial view of the lake and mountains. But the most challenging part is that the Deluxe Apartment faced the very strip club and bar we were trying to avoid in the first place. I have to imagine that someone from the hotel

BEAUTIFUL property, incredible views from every room. Amazing staff. Truly 1000/10 experience and would come back.

Outstanding service, gorgeous property, and heavenly room. Strongly recommend!

Had a very enjoyable stay at this property. It was clean and tidy and had the best view! Ray was amazing to deal with. Would be very happy to stay again.