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"There were ants all over my room especially the bathroom counter. I couldn’t get a full room service of changing bed sheets until Day 3. Which I put my room on their books for it and didn’t get it until Day 5. Which was basically more than half of my stay. Then, once they did do the service, they didn’t refill the soap/shampoo containers. It is a 2 floor hotel but no elevator and I had my baby with me. I had to go up and down with our luggage and him in my arms. Staff were not on the same page and was giving me different answers each time I asked. Overall it was a 1 out of 5 stars."

"Staff was friendly and knowledgeable about the area"

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"Excellent customer service, rooms were clean, staff friendly, tavern restaurant was delicious and breakfast buffet excellent!"

"Very clean, staff if very helpful, rooms are spacious, great amenities "

"Booked the hotel for the express passes at the park, which worked well. Some of the housekeeping and maintenance was a little lacking. Staff were friendly, professional and helpful. Gardens looked beautiful, sadly we didn't have the weather to explore them. I definitely would not pay the money just for the hotel."

"Everything was very good "

"Historic hotel that is in a great location. It is older, as expected, so don't expect a lot of high end touches. Overall we loved it and would go back."

"Only issues I have is they charged for parking . All my years of going to / vacationing at a hotel I pay for parking ."