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"Breakfast was poor, toast machine either not working or not plugged in. Selection for breakfast was poor not in keeping with rest of the hotel. Otherwise hotel very good in a good position for transport "

"The rooms were beautiful and clean and everyone was very attentive! "

"Brwakfast buffet was delicious and well worth the additional cost. The family room was spacious. Only feedback was staying on the 9th floor right below the bar was super loud every night. If you can't sleep through noise, I wouldn't stay on floor 9!"

"Very friendly staff, great hotel, excellent location for nice restaurants and the tram "

"Close to metro station, public buses, and train station. Excellent breakfast. "

"We had a superior double room. It was clean and functional, though the decor was a little dated. Air con was ok but not hugely effective. Complimentary espresso maker in the room was nice though. We used the spa which is located in the basement. Towels, robe and slippers available on request from reception. The pool is not really big enough to share, so if there's a family of kids in it when you go (as was the case both times we went) then you're basically out of luck. The sauna / steam room / relaxation area were all nice though, with self-serve complimentary tea also available."

"Air-condition was not working for several days."

"The breakfast menu was good with lots of choice. The waiting staff could have been friendlier, most seemed unwilling to make eye contact if you needed anything. We had two rooms, one was fine but the other had a damp smell. They were very clean rooms, but the condition were a bit tired."

"Everything was perfect! Lovely, cheerful and helpful staff. Spacious rooms, the cleaning staff are simply the best. Lovely breakfast with options for extras. Just a stroll to the central station I wish there’s swimming pool☹️ and play area for kids. Overall, it’s great value for money. "