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"Nice hotel "

"Good"

"Room is clean. Very good location"

"こちらの問い合わせにも丁寧に対応していただきました。 特にトラブルなども無く、一泊だけでしたが満足できる内容でした。 次回もまた利用します。"

"Non-existing hotel. I lost 85% of what I paid. Hotels.com says the reimbursement of the 15% of what I paid is the best they can do. "

"Great place to stay, easy 15 minute walk from the train"

"予約時の部屋写真と部屋が違った。 タバコの臭いが、した。 これ以外は問題なし、清潔な部屋でした。"

"清潔　静か　接客も良かった コンテナホテルは初めての利用だったが 最優先で利用したいと思った。"

"Excellent "

"Located at the hilltop, the ryokan gave us serenity and calmness. I particularly loved the big terrace on the 1/F where we could see the city lights. Staff, Manager in particular, were extremely helpful. Dinner and breakfast were nice. "

"It was comfortable."

"A good place to stay."

"Our stay at the NIPPONIA HOTEL Yamefukushima Merchant Town was truly exceptional. The room was outstanding – stylish, spotlessly clean, and designed with great attention to detail. The location in Yame’s historic district is also ideal for exploring the area and enjoying the atmosphere of the traditional merchant town. What impressed us the most, however, was the staff. They went above and beyond to ensure that we had a wonderful time. Whether it was making reservations, answering questions, or...

"very convenient location, delicious breakfast, helpful staff, clean room"

"Best location set between the riverfront and the famous local park! The staff are all very well mannered and patient."

"good compact hotel"

"The room was very bad, there was no staff and the condition of the “hotel” was atrocious. At night there was random screaming from all around, like it was mad max. The heating was terrible and the room was cold all night. Couldn’t sleep much at all and decided right there to switch to a real hotel. Idk who took the photos but they did a great job tricking customers into thinking that this was a decent place. Absolutely awful, basically a silent hill experience. "

"We were unaware on our reservation through Hotels.com that our reservation included breakfast and dinner. We stayed at the hotel for 4 nights and dinner was basically the same every night - not what I am looking for in a vacation. Still the dinner is very good. Having said that, all the food is very Japanese, so not what all travelers can do. The hotel itself is gorgeous with amazing amenities. The staff lovely although not too comfortable with English which is fine of course. We particularly...

"New hotel but very crowded. The breakfast is great. Sauna is a bit small. Overall 9/10 good price option if you want to go to kumamoto tmr"