Morgan's Wonderland Tours and Activities

The price was great but that is all that was good. The floors were filthy in our room. The shower head did not work. Our room was not cleaned for our 2nd day there. When we asked about it, we were told that the cleaning people only come every 3 days!!! We had to take our dirty towels to get clean ones. There were no handrails to hang the towels except against the dirty toilet. When we told the staff about it, there was no sympathy or apology…just an apathetic look of disgust that we expected better for paying customers. DO NOT STAY HERE!!! You will be so disappointed.

Customer service

On my first day as soon as I checked in a dog was continuously barking to the point I had to report it. Same day at 3:00AM a fire alarm was blaring asking everyone to evacuate the hotel. I was on the ninth floor! When we got to the third floor the stairs were blocked and no instructions as to how to proceed, so we had to reenter the floor and use another exit. All that to be told it was a false alarm. The lack of security and safety was non existent. My room had a connecting door and the noise from kids left me sleepless another night. I do not recommend this hotel, besides that the valet parking is $69.00 per day. Hotel didn’t even comp a drink for the fire alarm chaos.