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Reviews of Holiday Motel

3 out of 5
Holiday Motel
16210 Monterey Rd, Morgan Hill, CA

Reviews

7.6

Good

Rating 10 - Excellent. 85 out of 229 reviews" "
Rating 8 - Good. 68 out of 229 reviews" "
Rating 6 - Okay. 35 out of 229 reviews" "
Rating 4 - Poor. 12 out of 229 reviews" "
Rating 2 - Terrible. 29 out of 229 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Celia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and good, nothing fancy but liked it
Stayed 1 night in Apr 2024
Response from GM on 22 Apr 2024
Thank you so much for the feedback!

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
The only problem it was with people who were talking to loudly at nighttime
Stayed 1 night in Apr 2024
Response from GM on 9 Apr 2024
Dear Carlos,Thanks for the feedback, and our apologies for the noise from the other guest.

6/10 Okay

Barbara

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from GM on 29 Mar 2024
Thank you for the feedback

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from GM on 28 Jan 2024
Thank you so much for the review!

10/10 Excellent

Bertha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from GM on 5 Feb 2024
Thank you so much for the great feedback!

10/10 Excellent

Lyndsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from GM on 16 Jan 2024
Thank you so much!

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Holiday Motel. The room was clean and the amenities were satisfactory. The only issue we had with our stay was with the pillows. We feel that there were too few pillows for a comfortable night sleep. Other than that, everything was beautiful.
Stayed 1 night in Dec 2023
Response from GM on 20 Dec 2023
Dear Stephen,Thanks so much for the feedback. We will look into improving the pillows!

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always accommodating and reasonable prices all week long.
Stayed 1 night in Nov 2023
Response from GM on 20 Dec 2023
Thank you Barbara!

10/10 Excellent

Salvatore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like it all
Stayed 1 night in Nov 2023
Response from GM on 18 Nov 2023
Thank you Salvatore for the great review! We appreciate your business!

10/10 Excellent

Salvatore

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 1 night in Nov 2023
Response from GM on 14 Nov 2023
Thank you very much!!

8/10 Good

Barbara

Stayed 2 nights in Nov 2023
Response from GM on 20 Dec 2023
Thank you!

8/10 Good

Samuel

Stayed 1 night in Nov 2023
Response from GM on 9 Nov 2023
Thank you for the feedback!

2/10 Terrible

Niaz

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from GM on 7 Nov 2023
Dear Niaz,We are truly sorry that you did not have a good stay with us. Do let us know what went wrong so we can make changes. Thanks for your feedback

10/10 Excellent

Barbara

Travelled with partner
Liked: Staff & service
Staff in the office were very nice and remembered my name. The thing I didn't like was the cleaning lady never stopped by to at least see if we needed clean towels.
Stayed 3 nights in Oct 2023
Response from GM on 2 Nov 2023
Dear Barbara,Thanks so much for the feedback! We really appreciate it and hope to see you again soon!

8/10 Good

Dale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from GM on 2 Nov 2023
Thank you Dale!

6/10 Okay

Humberto

Business traveller
Liked: Staff & service
Likes that room has a refrigerator and microwave. Plenty of lights in the room and curtains are black out. Didn’t like the smell of cigarette smoke in the room. Hotel situated on a busy road a lot of road noise. Don’t like that there is no breakfast no coffee or tea offered by the hotel.
Stayed 1 night in Oct 2023
Response from GM on 2 Nov 2023
Dear Humberto,Our sincere apologies for the cigarette smoke smell. We strive to offer a basic, clean and safe experience and will do our best to ensure that every guest gets that experience.

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good
Stayed 1 night in Oct 2023
Response from GM on 22 Oct 2023
Dear Oliver,Thanks so much for the great review! We really appreciate it!

6/10 Okay

Alejandro

Stayed 1 night in Oct 2023
Response from GM on 23 Oct 2023
Thank you for the feedback. If there’s anything specific that we can improve, please let us know!

8/10 Good

Barbara

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Staff was very nice and remembered my name
Stayed 1 night in Oct 2023
Response from GM on 20 Oct 2023
Thank you! We look forward to seeing you again!

6/10 Okay

Barbara

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from GM on 20 Oct 2023
Dear Barbara,Thank you very much for the feedback. We’d love to see you again and receive a 4 or 5 star review next time - if you have any specific feedback for us, please do be in touch!

8/10 Good

Jennifer

Travelled with group
Disliked: Amenities
Clean & quiet. Thank you .
Stayed 1 night in Oct 2023
Response from GM on 15 Oct 2023
Thank you so much for the review! We truly appreciate it!

8/10 Good

Barbara

Mostly the price
Stayed 1 night in Oct 2023
Response from GM on 12 Oct 2023
Hi Barbara - thanks so much for the great review!

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I got there it was very easy to check in, had no problems. The parking lot is safe as it is a cul-de-sac and there are many spots to park. When I got to my room it was pretty clean besides some dust on the counter. There is a tv that has applications available such as Netflix. Also has a microwave and refrigerator. Checkout was easy as well. For the night I stayed there was not too bad for the price.
Stayed 1 night in Oct 2023
Response from GM on 9 Oct 2023
Thank you so much, Fernando!

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed Bugs
It was okay, until I woke up early in the morning around 5am and seen bed bugs on the bed, I’ve dealt with them before and it’s a hassle. I immediately just disposed of whatever clothes I wore to sleep to be safe and took a shower and left.
Stayed 1 night in Oct 2023
Response from GM on 9 Oct 2023
Dear Guest,We sincerely apologize for the situation that you faced. Unfortunately these things happen, and they often remain out of our control, but please know that we have taken multiple steps to fully sanitize your room and remove any bed bugs that may have been there. We sincerely thank you for your business and for letting us know about this issue.

8/10 Good

Rosemary

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from GM on 8 Oct 2023
Thank you so much for the great review! We appreciate you staying with us!

10/10 Excellent

Rochelle

Stayed 1 night in Oct 2023
Response from GM on 7 Oct 2023
Thanks so much for the feedback!

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay thank you
Stayed 1 night in Oct 2023
Response from GM on 5 Oct 2023
Thank you so much for the feedback!

8/10 Good

Kimberly, Placerville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For the lowest price in the area we had a great stay! It was clean and comfortable and the owners very nice.
Stayed 1 night in Sep 2023
Response from GM on 2 Oct 2023
Thank you very much for the feedback!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from GM on 30 Sept 2023
Thank you so much for the feedback!

10/10 Excellent

December LaNiece

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from GM on 24 Sept 2023
Thank you for the great feedback!

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the money
Stayed 1 night in Sep 2023
Response from GM on 18 Sept 2023
Thank you for the feedback! We appreciate it!

2/10 Terrible

Andrea

Disliked: Cleanliness
Stayed 1 night in Sep 2023
Response from GM on 18 Sept 2023
We’re sorry you didn’t have a good stay. Do let us know what went wrong so we can make changes.

8/10 Good

Barbara

Liked: Staff & service
Hair on the bed. Not enough towels. No ice machine. No coffee
Stayed 1 night in Sep 2023
Response from GM on 14 Sept 2023
Dear Barbara,Thank you very much for the feedback. We sincerely apologize that you found hair on the bed - we will speak with the housekeeping team to ensure this does not happen again. We are looking into getting an ice machine soon, as well as coffee facilities.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
I have stayed at the Holiday in the past and it always feels like coming home.
Stayed 1 night in Sep 2023
Response from GM on 13 Sept 2023
Thank you for the kind words! Thank you for staying with us, and we look forward to hosting you again soon!

10/10 Excellent

Eric, OAKTON

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to highway which is good
Response from GM on 9 Sept 2023
Thank you for the great feedback!

8/10 Good

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money.
Stayed 2 nights in Sep 2023
Response from GM on 8 Sept 2023
Thank you!

8/10 Good

Martha

Liked: Cleanliness
Stayed 3 nights in Sep 2023
Response from GM on 6 Sept 2023
Dear Martha - thank you so much for the review! We truly appreciate it!

8/10 Good

anderson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A good, clean motel for the price charged.
Stayed 1 night in Sep 2023
Response from GM on 4 Sept 2023
Thank you so much for the great review!

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice n quiet n friendly staff
Stayed 2 nights in Aug 2023
Response from GM on 30 Aug 2023
Thank you very much!

10/10 Excellent

Genaro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from GM on 27 Aug 2023
Thank you so much for the great review!

10/10 Excellent

Salvatore

Stayed 1 night in Aug 2023
Response from GM on 14 Sept 2023
Thank you very much for your feedback!

10/10 Excellent

DL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from GM on 22 Aug 2023
Thank you for the great feedback!

8/10 Good

Karina, Compton

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good place to stay
Stayed 1 night in Aug 2023
Response from GM on 8 Sept 2023
Thank you!

10/10 Excellent

Yogya Hari Prakash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean Motel, close to lot of food options
- Clean room, comfortable AC. - Friendly staff (even offered to cancel in the last minute if not for third party cancellation rules) - Nice little study/work area as well inside the room. - Fridge and microwave were very convenient and in good condition too. Some minor areas of improvement: - Only one trash can inside the room (in the bathroom). Though there are many right outside in the hallways - No hangers to hang clothes/towel inside the bathroom. There is no closet too, but there is a hanger rack outside - There were two pillows on the bed. 1-2 more would be nice
Stayed 1 night in Aug 2023
Response from GM on 8 Sept 2023
Thank you for the feedback!

8/10 Good

Joseph

Stayed 4 nights in Aug 2023
Response from GM on 8 Sept 2023
Thank you for the feedback!

10/10 Excellent

adan

Liked: Cleanliness, staff & service, property conditions & facilities
Great for the price.
Stayed 1 night in Aug 2023
Response from GM on 20 Aug 2023
Thank you so much for the great feedback!

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
For what you pay its great
Stayed 2 nights in Aug 2023
Response from GM on 15 Aug 2023
Thank you for the feedback!

8/10 Good

Jose Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price, facilities in good shape. Room was hot, AC was noisy.
Stayed 1 night in Aug 2023
Response from GM on 13 Aug 2023
Dear Jose Maria,Thank you so much for the feed back! We will let our maintenance team know about the A/C issue that you noted so we can have it fixed. Thanks again!

6/10 Okay

Pablo

Disliked: Amenities, property conditions & facilities
ok for what you pay
Stayed 1 night in Aug 2023
Response from GM on 13 Aug 2023
Dear Pablo,Thank you for the feedback.

8/10 Good

Graciela

Travelled with partner
Disliked: Property conditions & facilities
My check in was ok, I woke the night employee up, no parking it was full, I had to park in a no parking zone and inform them. My smoke alarm for room was in the mini fridge, I had like 6 flies that I had to kill. Ugh! My room smelled like smoke, even though it was a non smoking room. Overall, it was quite throughout the stay.
Stayed 2 nights in Aug 2023
Response from GM on 9 Aug 2023
Thank you for the feedback. Please let us know which room you were in so we can ensure a deep cleaning of the smoke smell and fix the smoke alarm.