Morcellement Raffray Hotels, Albion

"The overall experience was not good because of too many trainees, which caused low efficiency and mistakes."

"The hotel staff absolutely incredible, the service was fantastic and the hotel itself was very good. The pool bar staff absolutely joy, Nikish, Yash and co a really good laugh. There are many people like the towel lady, Adele absolutely diamond of a woman. "

"Everything was great and really great value for money! "

"The Ac in the room really works cool and no complaints about everything inside the rooms "

"Outstanding breakfast and dinner. "

"The hospitality at Aanari was exceptional! From the first hello to Bon voyage the staff were extremely accommodating. Early check in, late check out, extra tea do the room, help with appliances, providing early breakfasts and snacks for day trips! They went above and beyond. The hotel is seconds away from the beach, and best sunset location. A lovely pool with sunloungers, the food buffet was generous. I would highly recommend and revisit "

"Excellent property - nice room clean and fantastic staff."

"Great "

"An ocean view room was reserved for my parents at the Sugar Beach hotel. They were celebrating their Golden (50th) anniversary. Initially they were given a room that was very far from the reception and required climbing stairs and didn't provide a clear ocean view (something we paid for). Also, they were not provided with drinking water in their rooms. On top of this, their in-room phone did not work. They were eventually moved to a better room on the ground floor, but the staff and service had already scarred the experience at the hotel. Prior to their stay at Sugar Beach, they stayed at the Le Meridien, where the staff, the service, the location were all top notch. The day and night difference between the two hotels made it worse at Sugar Beach. Will not be booking Sugar Beach Hotel again. "