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"As if being in a castle isn’t awesome enough, the staff is so friendly, accommodating and helpful. The grounds and rooms were exceptional. Gorgeous. The restaurant for dinner had amazing food and service. I honestly can’t say enough about this property. Two thumbs up, 5 stars, whatever best ratings I can possibly give for a hotel - I bestow upon this hotel. You absolutely MUST stay here, even if for just a day. It’s totally worth it! "

"We have stayed in many Holiday Inn Expresses across the UK & Europe. And as expected great welcome from staff, nice quiet & very clean room, lovely pizzas from the bar staff & very good breakfast service. However, on this occasion we were shocked that we had to eat our breakfast with a yapping, loud dog that was begging its owners for food which they obliged & the animal was eating it off the floor at their table. I’m sorry to say in my opinion dogs should not be in the restaurant area of a hotel with other paying guests. It spoiled our breakfast experience, because of the noise & the acoustics of the room. Perhaps an area should be designated away from other guests. "

"Very clean. Good location. Great staff. Nice hotel."

"The larger family room had 1 king and 2 twin beds but only 1 chair. Not really worth the $209 rate."

"Perfect location for walking to all the UNESCO sites, restaurants, shopping. The staff was excellent from check-in to breakfast to checkout, highly recommend this hotel. "

"Lovely hotel with lovely staff. It’s walkable to the old town but not close. Having a car would be better in this location or taxi’s, which are readily available. We drove all around Germany and this was the easiest hotel to park. The staff is lovely and made our stay fantastic. "

"Staff was friendly and helpful. Check in and check out was as easy as it gets. Parking was great. Breakfast was very good with no cooked options. Some mold in the shower. My only problem was we didn't realize that we had to request room service on line so we had to ask for clean towels because we missed the opportunity to have cleaning service. "

"Everything was perfect. "

"Great location and very helpful staff. Nice breakfast "