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"Friendly staff, comfortable, clean room"

"The property is beautiful and the staff are friendly. While the location requires a car, many lovely sights are just a short drive away. The breakfast selection is good and regularly topped up, though the service is entirely self-service (including seating) and feels impersonal. Some non-inclusive items are available, but they are very expensive, which discourages ordering. Our room needed some maintenance. Parts of the floor tiles were coming loose, posing a risk of cuts, so we had to keep our toddler in footwear at all times. The bath taps were stuck and unusable; although the separate shower worked, it would have been nice to run a bath for our child. We reported this twice but received no feedback or repair. The wall plugs were also quite loose, requiring extra care. During our stay, two weddings were held. The first night was very loud, with noise directly outside our window, resulting in poor sleep. The manager apologised the next morning and explained it was unusual, and thankfully the second wedding was much quieter with no disturbance."

"Perfect!"

"Had a shuttle bus booked twice and both times was told it was full and had to book a taxi for 3 times the price. Reached out multiple times to staff and no response."

"Lovely hotel and room with balcony. In a quiet part of town. About a 15 minute walk to a local supermarket. The room would benefit from a kettle to be ale to make a drink, but there are some vending machines on the ground floor for snacks and drinks - cash only."

"The neatness of this place is the best in the city. The restaurant is so so good with some yummy breakfast ideas and an ample parking space. I will be returning when next I am in Brescia"

"Wonderful stay. Clean, comfortable room, nice bedding, wonderful staff. The only thing I would have is a proper fridge in the room. There is one but it is set up for the mini bar. The air conditioning was not working while I was there in April. It was rather hot in my room but I could open the window. Not sure if they turn it on later in the season. "

"Fab hotel and amazing staff. We had to leave early and got a special breakfast to take away! "

"My stay at this hotel was absolutely horrible. The room was not properly cleaned, and the bed was dirty, which is completely unacceptable. The customer service made things even worse — the staff were extremely rude and unprofessional, and I felt very poorly treated throughout my stay. To top it off, the breakfast was the worst I’ve ever experienced, very low quality and not worth it at all. Overall, a very disappointing experience. I would not recommend this hotel to anyone. "