Nice hotel only steps from the train station, yet surprisingly quiet when sleeping at night. The check in staff and restaurant personnel were kind and service-oriented. I really felt they cared about me enjoying my stay. I enjoyed my dinner and the waitress helped me make my selection. I went to the hotel for the thermal pools. They were nice but crowded on a Sunday. Lots of families. It was difficult finding a free lounge chair, but I did find one. The staff at the entrance to the pools are polite when you ask a question, but they don't elaborate. They don't tell you everything you need to know about the pools, like where the showers are or that you must wear a swim cap or that they even sell them! Oh, and you need flip flops. Other than that, I do recommend this hotel. It's clean, has good amenities, nice staff and my single room even had a balcony.!