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Reviews of EASTERN RISE-Unique Artisan home Byron Hinterland

EASTERN RISE-Unique Artisan home Byron Hinterland
Montecollum, NSW

Reviews

8.8

Excellent

Rating 10 - Excellent. 7 out of 10 reviews" "
Rating 8 - Good. 2 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 1 out of 10 reviews" "

8.6/10

Cleanliness

Reviews

2/10 Terrible

Maria H.

Disliked: Cleanliness
Total nightmare!!
1st prob door jamned took 15mins to get in??? 2nd prob nearly broke suspension on our sedan because of huge humps on entry into property Dishwasher broken, couldnt evencturn it on my husband knew what the problem was but we werent going to go to bunnings to get parts for a dishwasher??? Nothing to re heat food quickly no microwave Lights on verandah dont work BBQ rusty & filthy a big problem when the oven doesnt work either!!! Filth everywhere. The windows the screens were caked with filth and dust including in the bathroom. What is Ironic is that we were charged a huge cleaning fee & so we were expecting a pristine clean place but no, one frypan had food stuck to the bottom of it, the BBQ was rusted and wasnt cleaned at all & unusable the bathroom didnt feel clean because when you showered you saw filthy windows. So after that you go to bed only to see filthy windows & screens again and you shutthe disgusting dusty curtains & there were cockroaches roaming freely in the kitchen. Absolutely disgusting! No air conditioning in the most common area, the lounge room? Like What on earth 🌎 Two very hot days couldnt even stay home no air con had to use the air conditioning in our car and go somewhere air conditioned? Take the risk driving out of the property because the owner refuses to fix the driveway and you can literally smash your car trying to get in & out. Total & complete stress to say the least. If it wasnt for the views I would give this place a zero.
Stayed 5 nights in Dec 2023
Response from VrboOwner on 10 Jan 2024
I am sorry you were not happy with your stay It is completely untrue what you have said about the property though and it is extremely Clea. Dishwasher works, microwave and AC in lounge are not advertised so that's your issue with not reading advert correctly. I recommended you park at the top due to the steepness of driveway. You obviously didn't listen In fact you failed to communicate with me at all. The first I am hearing you had an issue is on this review. Our house is lovely and everybody thinks so. Some people just like to moan it seems

8/10 Good

Megan C.

The View!!!!!!
This property is just lovely. The view is amazing. Really comfortable beds with lovely sheets. Really cosy!
Stayed 3 nights in Nov 2023

10/10 Excellent

Gabrielle F.

Liked: Cleanliness
Wonderful stay
We have been coming to Eastern Rise for some years. When it sold we were devastated. So glad it’s back on for short stays. It’s a great place for the price. The local Wildlife, sounds of birds, morning winter sun flooding the house and the intimate and house full of rustic features is a must try!
Stayed 8 nights in Jun 2023
Response from VrboOwner on 21 July 2023
Thank you for your review! Will look forwards to hosting you again soon

10/10 Excellent

Penelope B.

Liked: Cleanliness
Excellent
Wonderful property! We loved the view and the property itself. A warm and welcome place to truly relax. The challenge of the driveway was a bit stressful - recommend only parking by the front door.
Stayed 4 nights in Apr 2023
Response from VrboOwner on 27 June 2023
Thanks Penny, was a pleasure to host you

10/10 Excellent

Anne-Marie M.

Liked: Cleanliness
Perfect escape
Stunning timber cottage in the hills, the perfect 'check out', while still being close to everything. We loved it. Hope to be back.
Stayed 3 nights in Apr 2023
Response from VrboOwner on 27 Apr 2023
Thanks Anne, Glad you enjoyed your stay

10/10 Excellent

Ella R.

Liked: Cleanliness
Great stay!
We had a lovely stay at Jenny’s place! It suited our needs perfectly. The view is incredible. Thank you so much for being such a wonderful host.
Stayed 3 nights in Mar 2023
Response from VrboOwner on 27 Apr 2023
Thanks Ella, Glad you enjoyed your stay

10/10 Excellent

Candice T.

Liked: Cleanliness
Family rates 5 star
Absolutely beautiful accommodation! The view was unreal and the Wabi Sabi design was so calming. Perfect stay even for kids. (Definitely recommend adding a microwave)
Stayed 2 nights in Mar 2023
Response from VrboOwner on 27 Apr 2023
Thanks Candice, Glad you enjoyed your stay

10/10 Excellent

Gabrielle S.

Liked: Cleanliness
Beautiful hidden Hinterland home, perfect for families!
We had a wonderful week’s stay at this gorgeous home. Big enough for our family of 8 with children of all different ages. The kids loved the custom bunk beds! Well maintained, easy communication with the owners and a well equiped kitchen. Thank you so much for having us, it was a fantastic stay!
Stayed 7 nights in Jan 2023
Response from VrboOwner on 28 Feb 2023
Thanks Gabriel , much appreciate it and happy you had a great stay

8/10 Good

Daniela L.

Liked: Cleanliness
great location
We had a relaxing stay at the house.
Stayed 4 nights in Dec 2022

10/10 Excellent

Emma W.

Liked: Cleanliness
Beautiful home and location.
We loved our stay in your beautiful hinterland home. The views, accommodation and location where excellent. We came for a family trip away with our parents and our children and all had a fantastic time. We look forward to coming back!
Stayed 4 nights in Jun 2022