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"Would not recommend to stay here. The staff is not trained in hospitality and the hotel itself is WAY OVERPRICED!! Even at half cost I would not stay here again. No phone reception in the area and NO wifi in the rooms. Stayed on a business trip and one of three rooms had heavy mold stains and the room itself was not properly cleaned. It is also located right next to a noise highway, so you hear cars and noisy public transport at all times. Found out when paying that if you book on other sites...

"Staff was wonderful, especially the waiters and room attendants. "

"This is a comfortable place to stay in walking distance of downtown Santa Cruz. They now have a seating area on the roof with a lively view."

"Me cancelaron la reserva sin previo aviso."

"Unsafe mold everywhere I didn’t stayed I felt sick the minute I stepped into the room I couldn’t even breath. "

"Regular"

"Fantastic value! Great room, comfortable bad excellent staff, hot showers and a decent breakfast. Great downtown location. "

"Great location right across from the main park. Staff was very helpful and accommodating. Very nice and clean hotel."

"Great place to stay while in Xela."

"Nice and very helpful staff "

"Amazing place. Great price and even better staff. Breakfast was great! "

"Wonderful place to stay when in Xela… classy, clean and tidy. Very well located. "

"Small but cuddly. I really enjoyed staying there. Close to everything. I love that they have everything old fashion "

"Quiet, clean and close to everything. Definitely will come back!!"

"Fully furnished, 2 bedroom apartment. Great for a family visit to Xela. Only a 5 minute to the central park. We enjoyed our stay. "

"Hotel maintenance needed, strong musty smell needed. better cleaning required."