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Reviews of Pierre & Vacances Mojacar Playa

3.5 out of 5
Pierre & Vacances Mojacar Playa
paseo del mediterraneo, 409, 409, Mojacar, Andalusia

Reviews

8.4

Very good

Rating 10 - Excellent. 26 out of 68 reviews" "
Rating 8 - Good. 28 out of 68 reviews" "
Rating 6 - Okay. 10 out of 68 reviews" "
Rating 4 - Poor. 3 out of 68 reviews" "
Rating 2 - Terrible. 1 out of 68 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Donald S

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Apartment in generally good condition with good kitchen, clean laundry and comfortable bed. Plenty of car parking along front so don't need pay extra for underground parking. Terraced area in apartment not cleaned / swept .. but was just about acceptable. We borrowed a hair dryer and a kettle for free .. but I expected a kettle to have been already in the apartment kitchen! Needed to ask for replacement towels (we were there 10 nights) and also ask for extra toilet rolls .. all provided without fuss, but would have expected enough supplies provided at start or brought to us after 7 days.
Stayed 10 nights in Oct 2022
Response from María Flores, General Manager on 19 Oct 2022
Dear Donald S, Thank you for sharing your opinion after your recent stay at Pierre & Vacances Mojacar Playa.It's a delight to know you had a such a good experience in our hotel and that you found the parking convenient.We are also glad to know you enjoyed our facilities and that you enjoyed the cleanliness of our rooms.The comfort and satisfaction of our guests are our top priority, so your positive feedback is very rewarding.However, please know that we have addressed your feedback with our housekeeping team for future reference.The entire team hope that we may have the pleasure of seeing you again in the future.Kind regards,María Flores, General Manager

8/10 Good

Denise

Liked: Cleanliness, room comfort
Excellent accomodation
We had a 3 bed, 2 bath room on the 5th floor and had everything we needed. Beds were comfortable and the view amazing. The only thing missing for us was sunbeds/seating around the pool area. It was about 0.5 miles to the supermarket and commercial centre which was good however if you want access to the full Mojacar Playa entertainment and restaurants you may need to take a bus or a short taxi ride as stretches about 3 miles in total.
View from our room
Stayed 9 nights in Sep 2022
Response from María Flores, General Manager on 13 Oct 2022
Dear Denise,We would like to thank you for this feedback about your experience at Pierre & Vacances Mojacar Playa.We aim to provide a memorable experience and are delighted that we were able to meet your expectations with the quality standards we deliver and the views your room afforded.We are pleased that our proximity to the beach was ideal for you and to know that you found everything you needed for a comfortable stay with us.However, rest assured that we have noted your feedback regarding the pool area and while we continuously maintain our establishments we appreciate your comments, which assist us in highlighting areas for consideration in our future renovation programs.We hope to have the pleasure of welcoming you back on a future visit.Best regards,María Flores, General Manager

10/10 Excellent

Tracey

Liked: Cleanliness, room comfort
Stayed 7 nights in Nov 2021

4/10 Poor

Philip M.

Liked: Cleanliness
Reasonable level of cleanliness, awful levels of service.
Although we understand the situation regarding Covid and the lack of booking for the last 18 months must have had an impact, the check in process and service levels need to be urgently addressed. No clear signs and instructions regarding check in, we had to call someone in Malaga who was trying to provide directions to a gate in the complex that was not clearly marked and as the the person on the phone had never been to or seen the complex, had no idea how to direct us. Taking into consideration that you cannot check in until after 4 pm and the reception, when it is open closes at 1 pm, defies all logic. The instructions for many things were unclear, we did not know how to access the car park or the pool and after a week, we have still not been inside either. The use of the laundry system is equally unclear as it states you need to insert a certain amount of euros, which we did, only to find 2 days later and that is because the reception is very rarely open, that we needed to purchase a token, at the reception that is very rarely open. I have tried to recover the euros I put into the machine but apparently the staff are very busy (!!!) and have not been able to go up to the machine, open it and give me my money back. On the first night an alarm went off in the general areas, no one knew if it was the fire alarm and it went on for hours, no service/emergency call out numbers, no one on site (on a complex of this size, I am sure it must be breaking some sort of health and safety rules). I do not want to think about the consequences if it had been a fire. The property overall is not bad, reasonably clean and tidy but the service level do need serious a d urgent attention.
Stayed 7 nights in Oct 2021

8/10 Good

PHILIP

Travelled with group
Liked: Cleanliness
Standard apartment with awesome views
The apartments are pretty basic, although the kitchen equipment seems quite new. What more than compensates for this are the large balconies with beautiful views of the sea and beach which are literally the other side of the road to the hotel.
Stayed 2 nights in Sep 2020

10/10 Excellent

Sal-villayork, San Francisco CA

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, clean, quiet and awesome ocean view, the stuff very friendly specially Pedro at the reception very helpful, wifi once you buy the access (cheap) 1 euro a day you have a descent speed...We will return Ps the guy at the pool is very cool man.
Stayed 5 nights in Sep 2020
Response from Juan de Dios on 20 Sept 2020
Dear customer, Thank you for taking the time to leave us your comments. We appreciate that you liked it and we hope to receive you very soon at our residence. Sincerely

10/10 Excellent

Jared

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is AMaZING. Right by the beach with a beautiful view! Friendly staff. Would stay again in a heart beat.
Stayed 2 nights in Sep 2019

8/10 Good

Pebbles, Essex

Liked: Cleanliness, property conditions & facilities
Great sea views
We hired a 3 bed spacious appartment with fab views of the sea from balcony. Its 2 mins from beach which is right opposite and a short stroll to bars and restaurants. Only gripe is that you need a kettle and toaster which you can rent from reception for a 20€ refundable deposit. There are limited cooking utensils too. The swimming pool is fab and pretty much secluded. An excellent located appartment, enjoyed having our breakfast on the balcony in the mornings and a few beers watching the sun going down at night.
Stayed 7 nights in Sep 2018

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab views over the seafront
The apartments are all overlooking the beach, big terraces with table and chairs and 2 sun beds, a little bit tired looking on the terrace but the inside is good and quite modern with everything you need for self catering. A short 10 min walk along the front takes you to the central plaza with shops and bars, further along the front is central Mojácar playa with loads of bars and restaurants, lots of choice.
Stayed 3 nights in Sep 2018

8/10 Good

Glen, Uk

Liked: Cleanliness, room comfort
We had a 3 bedroom apartment facing the sea/beach and road. A large sun deck with plastic table and chairs and large sun umbrella, and patio doors to kitchen diner living room. Condition of everything was looking tired and well used,with some maintenance issues requiring attention, especially to patio doors and external condition. These things did not spoil our time staying here and will certainly consider staying here again.
Stayed 7 nights in Sep 2018

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay
The reception staff were delightful, always happy to help and advise, always cheerful. The public areas looked very basic and not very welcoming. The apartment, however, was very comfortable and generally well equipped, the only things that we missed were a corkscrew and a chopping board! We enjoyed the very large terrace with a great view of the sea. The beach was just a stroll away and there were restaurants within walking distance and even more just an air conditioned bus ride away. I would be happy to return to Pierre et Vacance Mojacar in the future.
Stayed 14 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, clean, close to the beach and restaurant
Reception was a little difficult to find in the dark for the first time.
Stayed 7 nights in Jun 2018

10/10 Excellent

Judy, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful & relaxing
I enjoyed staying at Pierre & Vacances very much. The view of the Mediterranean from the balcony is stunning!! Loved the apartment which had everything I needed and very comfortable and clean! Thank you for the upgrade too!! I’ll definitely be back!!
Stayed 7 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Infested with ants
When we got there they wanted £500 euros bond. Which is too high ! There’s no kettle but you can hire one ! I made do with boiling in a big pot. Shouldn’t need to have though considering it was meant to be a self catering apartment. The floor leading to the rooms were covered in ants ! I’m not just on about little bits either. I got bitten The day before we asked about getting our bond back as was leaving at 6 am next morning the lady said to go back after 4 pm and we will get it back ! No we didn’t !! We had to go back again the next morning and wait 15 min !! Whilst they inspected the apartment to get our money back. Also the noise at night ! Considering the apartments were half EMPTY on the whole site !! They decided to put a rowdy Spanish family underneath us and was keeping us awake til 4 am was not good !!! Why they couldn’t have spread the visitors across the empty rooms I’ll never know !! Won’t go back ever again !!
Stayed 4 nights in May 2018

10/10 Excellent

Janet, Essex, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Location
Great apartments just across the road from the beach. Near to everything, you can walk to lots of restaurants, bars, supermarket, and large shopping centre. Its set back from the road, so not noisy. There is also a very clean and quiet pool area on the fourth floor if the beach is too windy. The staff were excellent, very friendly. We will definitely return.
Stayed 7 nights in Jun 2017

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, roomy and well equipped accommodation.
Really beautiful views from a well equipped and maintained apartment. Very spacious, airy and light. Great outdoor terraces. A true find in a lovely resort.
Stayed 2 nights in May 2017

8/10 Good

Carla, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartments :)
Lovely apartment with views out to sea, clean and spacious. Great pizza restaurant within two minutes walk. We would stay here again for sure :)

10/10 Excellent

Harris, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much better then expected!!
Super clean, lots of room, staff all very friendly and helpful! Was really impressd and will be returning. Thank you very much!

6/10 Okay

Jacob

Disliked: Cleanliness
NO RECOMENDABLE PARA ADULTOS
Mucho ruido todo el día con los jóvenes y muy poco contro
Stayed 8 nights in Aug 2021

10/10 Excellent

Francisco Javier

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2021
Response from Dirección on 30 Aug 2021
Estimado cliente, Gracias por tomar el tiempo de dejarnos sus comentarios. Agradecemos que le haya gustado y esperamos poder recibirles muy pronto en nuestra residencia. Atentamente,

8/10 Good

Verified traveller

Travelled with family
Liked: Amenities, property conditions & facilities
la ubicacion
Stayed 7 nights in Jul 2021
Response from Dirección on 30 Aug 2021
Estimado cliente, Gracias por tomar el tiempo de dejarnos sus comentarios. Agradecemos que le haya gustado y esperamos poder recibirles muy pronto en nuestra residencia. Atentamente,

8/10 Good

María Del

Travelled with group
Liked: Cleanliness, room comfort
Espacio piscina
Todo bien! La única pega es que en la piscina no hay sillas ni hamacas y muy poco espacio para ponerte .
Stayed 1 night in Jun 2021
Response from La dirección on 28 June 2021
Estimado cliente, Gracias por tomar el tiempo de dejarnos sus comentarios. Agradecemos que le haya gustado y lamentamos las molestias ocasionadas por los demás huéspedes. Esperamos poder recibirles muy pronto en nuestra residencia. Atentamente, La Dirección

6/10 Okay

veronica

Travelled with group
Liked: Room comfort
Stayed 2 nights in Jun 2021
Response from La dirección on 28 June 2021
Estimado cliente, Gracias por tomar el tiempo de dejarnos sus comentarios. Agradecemos que le haya gustado y lamentamos las molestias ocasionadas por los demás huéspedes. Esperamos poder recibirles muy pronto en nuestra residencia. Atentamente, La Dirección

8/10 Good

jose luis

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Sep 2020

8/10 Good

Leszek

Liked: Room comfort
Kolejny udany pobyt
Jesteśmy drugi raz w obiekcie. Generalnie wszystko jest OK. Miła obługa, zadbany basen i otoczenie. Co do wyposażenia w apartamencie to po sezonie konieczne będzie dokładne sprawdzenie stanu technicznego bo w wyniku użytkowania kilka drobiazgów wymaga naprawy i uzupełnienia lub wymiany.
Stayed 6 nights in Sep 2020

10/10 Excellent

Marisol

Travelled with family
Liked: Cleanliness, room comfort
buenas vistas
Precio calidad buena
Stayed 7 nights in Sep 2020
Response from Juan de Dios on 18 Sept 2020
Estimado cliente, Gracias por tomar el tiempo de dejarnos sus comentarios. Agradecemos que le haya gustado y esperamos poder recibirles muy pronto en nuestra residencia. Atentamente

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Aug 2020
Response from Recepcion on 16 Sept 2020
Estimado cliente, Gracias por tomar el tiempo de dejarnos sus comentarios. Agradecemos que le haya gustado y esperamos poder recibirles muy pronto en nuestra residencia. Atentamente

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buena relacion precio calidad donde tines libertad total
Stayed 5 nights in Aug 2019
Response from Dirección on 8 Sept 2019
Estimado cliente, Gracias por tomar el tiempo de dejarnos sus comentarios. Agradecemos que le haya gustado. Esperamos poder recibirles muy pronto en nuestra residencia. Atentamente, La Dirección

4/10 Poor

Ana Belen G.

Disliked: Cleanliness
Ruidoso y con malos olores a desagüe
El primer día tuvimos q reclamar para q nos cambiasen por el olor tóxico a cañería o algo podrido en todo el piso. El ruido nocturno no cesaba en toda la noche, personas de fiesta gritando. El personal q vigila a veces restringe y a veces no. Pisos para 6, pero hay q usar sofá cama incomodisimo. No repetiría para nada
Stayed 5 nights in Jul 2019

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from La Dirección on 21 Aug 2019
Estimado cliente, Gracias por tomar el tiempo de dejarnos sus comentarios. Agradecemos que le haya gustado. Esperamos poder recibirles muy pronto en nuestra residencia. Atentamente,

8/10 Good

Verified traveller

Stayed 11 nights in Jul 2019
Response from La Dirección on 21 Aug 2019
Estimado cliente, Gracias por tomar el tiempo de dejarnos sus comentarios. Agradecemos que le haya gustado. Esperamos poder recibirles muy pronto en nuestra residencia. Atentamente,

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from La Dirección on 21 Aug 2019
Estimado cliente, Gracias por tomar el tiempo de dejarnos sus comentarios. Agradecemos que le haya gustado. Esperamos poder recibirles muy pronto en nuestra residencia. Atentamente,

10/10 Excellent

pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tres mauvaises insonorisations des appartements le moindre bruit s entend et resonnne dans tout l etablissement les portes d entrees grince un peu d huile c est vite fait apres tres joli appart tres fonctionnel et tres bien situe reception impecable
Stayed 7 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bastante bien
Él alojamiento es tal y como se ve en las fotos. Muy espacioso y agradable. Está frente al mar pero la playa no es muy buena. Hay que cojer el coche para ir a otras cercanas. La unica pega el jaleo en los pasillos y terrazas de madrugada. El 80% de los alojados eran grupos de chavales porque las discotecas y terrazas de moda están muy cerca
Stayed 7 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia muy agradable
Es una propiedad amplia y cómoda, cuenta con numerosos servicios que consideramos muy útiles y además está cerca de la playa y de otros sitios de interés.
Stayed 7 nights in Jul 2018

10/10 Excellent

karine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mojácar
Très bon séjour dans un endroit très convivial
Stayed 12 nights in May 2018

6/10 Okay

skåningarna

Liked: Room comfort
Disliked: Cleanliness
Stora fina altaner
Fantastisk välutrustad lägenhet med allt, men tyvärr mycket dålig städning. Poolen och stor och fin men opersonlig! Vattnet i havet härligt, men stenig strand! Vi vill varna alla för undervattenssug när det är blåsigt! Mycket farligt, gå inte i. det kunde ha slutat mycket illa för oss! Vi har trotts allt hart 2 underbara veckor!
Stayed 13 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2017

6/10 Okay

Xavier

Liked: Cleanliness, room comfort
Disliked: Staff & service
En general poca libertad si vas a disfrutar y a estar con tus amigos, el servicio deja que desear a la hora de la atencion al publico
Stayed 6 nights in Jul 2017

6/10 Okay

Karl Johan Grøttum

Stayed 3 nights in Jul 2017

8/10 Good

DIEGO

Liked: Cleanliness, property conditions & facilities, room comfort
Una residencia agradable
En un mes de Junio nuestra estancia fue muy cómoda. Mejoraría los malos olores a la entrada a la residencia, la presencia de cucarachas y el wifi que es de mala calidad.
Stayed 5 nights in Jun 2017

8/10 Good

Maria Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2017

4/10 Poor

Maria , mb

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Engaño
reserve 3 habitaciones las cuales dos de matrimonio y dos camas individuales Y cuando llegamos ,una de las habitaciones resulta que era el salón un sofá cama. Llamamos a recepción y el recepcionista no podía ser más desagradable y no nos dio ninguna solución.
Stayed 3 nights in Jun 2017

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buenos apartamentos
Estupendo apartamento, bien decorado, buenas camas, amplio, tranquilo, buenas vistas al mar fácil aparcamiento, recepción amable.
Stayed 2 nights in May 2017

2/10 Terrible

JESÚS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No devuelven las cosas que te dejas olvidadas
Me dejé olvidadas dos camisas, y no me fueron devuetas

6/10 Okay

Sara Beatriz

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Buenos apartamentos
Los apartamentos son una pasada. Por ubicación, amplitud, servicios. Pero wn esta ocasión necesitan un lavado de cara, ña limpieza no ha sido la de otras veces, había humedades y la ropa de cama o el sofá.. demasiado usados. Vendría bien una renovación.

10/10 Excellent

Joaquin, Ciudad Real

Liked: Staff & service, property conditions & facilities, room comfort
Muy satisfechos
Muy buen apartamento,grande y con una terraza con vistas al mar muy buena. Un placer poder ir con tu mascota.

6/10 Okay

noelia, spain

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
hotel bonito x fuera pero no tanto x dentro
La ubicación es excelente, pero el estado del apartamento deja mucho que desear. En uno de los cuartos de baño faltaba una placa en el techo y otra de ellas estaba bufada y goteaba cuando poníamos el aire acondicionado, la puerta del otro baño no cerraba así que el aire acondicionado no lo podíamos poner porque se nos inundaba el baño y echaba un olor a alcantarilla horrible. Las camas son muy incomodas y habían muchas cosas rotas. No volvería parece un hotelazo pero deja mucho que desear. El trato con el personal tampoco ha sido de excelente, ya que la seguridad del hotel va muy de sobrada por ser la autoridad.

8/10 Good

Estefanía

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort