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Reviews of Home2 Suites by Hilton Mobile West I-10 Tillmans Corner

3 out of 5
Home2 Suites by Hilton Mobile West I-10 Tillmans Corner
5460 Inn Rd, Mobile, AL

Reviews

8.2

Very good

Rating 10 - Excellent. 366 out of 684 reviews" "
Rating 8 - Good. 151 out of 684 reviews" "
Rating 6 - Okay. 66 out of 684 reviews" "
Rating 4 - Poor. 44 out of 684 reviews" "
Rating 2 - Terrible. 57 out of 684 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

chanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is always my favorite place to stay when I visit. The whole staff is always so welcoming and friendly.
Stayed 3 nights in Apr 2024
Response from shawn on 13 May 2024
Thank you for staying with us we look forward to seeing you again.

8/10 Good

Mark

Travelled with pets, Travelled with partner
Good, clean hotel. We only stayed one night, no issues. Breakfast is not as complete as the other Home 2 Suites we stayed at in Hattiesburg. That hotel had pans of fresh cooked, eggs, sausage and a few other choices. All in all a good stay on our trip.
Stayed 1 night in Apr 2024
Response from shawn on 3 May 2024
Thank you for staying with us

10/10 Excellent

Rosanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Good breakfast. Large, clean room.
Stayed 1 night in Mar 2024
Response from shawn on 1 Apr 2024
Thank you for staying with us, we look forward to you staying with us again soon.

10/10 Excellent

Chiquetta

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and clean
Stayed 2 nights in Mar 2024
Response from shawn on 1 Apr 2024
Thank you for staying with us, we look forward to you staying with us again soon.

10/10 Excellent

Kevin

Travelled with family
Very clean and excellent staff.
Stayed 1 night in Mar 2024
Response from shawn on 1 Apr 2024
Thank you for staying with us, we look forward to you staying with us again soon.

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Shawn on 4 Mar 2024
We appreciate you staying with us; we look forward to seeing you again soon. Thank you!

10/10 Excellent

Stephen

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the setups of the room
Stayed 1 night in Feb 2024
Response from Hadley Adams on 5 Feb 2024
Thanks so much for your kind feedback! We'll keep the same set up you enjoy! We can't wait to welcome you to Home2 next time you're in Mobile.

10/10 Excellent

Brooke

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff...very accommodating and friendly...very convenient hotel when traveling with a pet...
Stayed 1 night in Nov 2023
Response from Hadley Adams on 20 Jan 2024
Hi Brooke! We're thrilled to hear that you enjoyed your room and had a great experience with our staff.We can't wait to welcome you home again soon!

8/10 Good

lara, Pensacola

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Hadley Adams on 20 Jan 2024
Hi Iara! We're thrilled to hear that you enjoyed your overall stay. Thank you for taking the time to leave us a kind review. We appreciate you!We can't wait to welcome you home again soon!

10/10 Excellent

Jonathan

Stayed 2 nights in Dec 2023
Response from Hadley Adams on 20 Jan 2024
Hi Johnathan! We're thrilled to hear that you enjoyed your overall stay. Thank you for taking the time to leave us a kind review. We appreciate you!We can't wait to welcome you home again soon!

10/10 Excellent

eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mini Vacation
Just stayed one night and it was very nice
Stayed 1 night in Dec 2023
Response from Hadley Adams on 20 Jan 2024
Good Afternoon Eric,Thank you for your kind review. I'm delighted that you enjoyed your stay with us. We can't wait to welcome you home again soon. Please come see us again anytime you're in the Mobile area.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hadley Adams on 5 Feb 2024
Thank you for your kind review! We're delighted that you enjoyed your stay with us. We can't wait to welcome you to Home2, next time you're in Mobile!

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay
We have a great experience staying here. Very clean and confortable.
Stayed 1 night in Dec 2023
Response from Hadley Adams on 20 Jan 2024
Hi Evelyn,Thank you so much for your awesome review. We're delighted that you enjoyed your stay, and we can't wait to welcome you home again soon!

8/10 Good

Carlos R

Liked: Cleanliness, staff & service, property conditions & facilities
This property is convenient for travel purposes
Stayed 1 night in Dec 2023
Response from Hadley Adams on 20 Jan 2024
Good Afternoon Carlos,Thank you for your kind review. We're glad that you enjoyed your stay, and that we're conveniently located for your travel to Mobile. We can't wait to welcome you home again soon!

10/10 Excellent

JENNIFER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice. They needed to check their register though Dec 23 bc they ran out of so many items for breakfast we were worried our party of 9 wouldn't get to eat but they came through. Christmas Eve was great. The lady on Dec 23 evening at the front desk took care of us for the firepit and was a doll and then the lady Christmas Eve morning was super sweet too taking care of everyone that morning. People were friendly and the staff was merry, all the guests were happy and it's definitely an easy spot to stay if you're going to see Bellingrath lights. Merry Christmas and thank y'all for a great weekend.
Stayed 2 nights in Dec 2023
Response from Hadley Adams on 20 Jan 2024
Hi Jennifer,Thank you so much for your kind review! We apologize that we had you nervous about breakfast, but I'm delighted that it all worked out in the end. It was an absolute pleasure assisting you and your family with the firepit on Christmas Eve, you all definitely have inspired me for how to use our firepit in the future. Kudos for making awesome memories together! I'm just glad we were able to be able to help you all make it happen. We can't wait to welcome you home again soon, and hopefully for Christmas Eve 2024.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful
Stayed 1 night in Dec 2023
Response from Hadley Adams on 20 Jan 2024
Hi David,Thank you for taking the time to leave such a kind review. We're delighted that you enjoyed your stay with us! We can't wait to welcome you home again soon.

10/10 Excellent

Dewayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Hadley Adams on 20 Jan 2024
Hi Dewayne,We're delighted that you enjoyed your stay with us. Thank you so much for leaving us such a kind review. We can't wait to welcome you home again soon!

4/10 Poor

stephen

Travelled with family
Disliked: Staff & service
No one ever serviced our room and we stayed their for four days.
Stayed 4 nights in Nov 2023
Response from shawn on 29 Nov 2023
I'm so sorry to hear that you did not receive service during your stay.

6/10 Okay

stephanie

Stayed 2 nights in Nov 2023
Response from Hadley Adams on 20 Jan 2024
Hi Stephanie,Thank you for leaving us a review. We're delighted that you enjoyed your stay with us. We can't wait to welcome you home again soon.

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Shawn on 29 Nov 2023
Thank you for staying with us we look forward to you coming back again.

6/10 Okay

Shelley

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk person was not helpful when I asked to upgrade or get a different room. She offered no solutions and was quite rude. All in all a bad stay and won't return.
Stayed 1 night in Nov 2023
Response from shawn on 16 Nov 2023
We would like to apologize for any inconvenience. Thank you for staying with us and we hope to see you again soon.

6/10 Okay

Tommy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Friendly and professional staff. The TV in our room didn’t work. We were moved across the hall. The heater didn’t work and there was no hot water in the 2nd room. We will try a different Homes 2 in the future.
Stayed 1 night in Nov 2023
Response from shawn on 16 Nov 2023
Thank you for staying with us. We would like to apologize for the inconvenience that you encountered.

10/10 Excellent

Garnett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Nov 2023
Response from shawn on 16 Nov 2023
Thank you for staying with us hope to see you again soon,

10/10 Excellent

Nakia

Travelled with family
Beautiful property. Very nice rooms and friendly staff.
Stayed 4 nights in Nov 2023
Response from shawn on 9 Nov 2023
Thank you for staying with us we look forward to you staying with us again.

2/10 Terrible

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from shawn on 9 Nov 2023
Thank you for staying with us we look forward to you staying with us again.

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from shawn on 5 Nov 2023
Thank you for staying with us we appreciate you and look forward to your staying with us soon.

10/10 Excellent

Mostafa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from shawn on 23 Oct 2023
Thank you for staying with us we look forward to seeing you this again...

10/10 Excellent

Chelauna

Stayed 1 night in Oct 2023
Response from shawn on 20 Oct 2023
Thank you for staying with us we look forward to you staying with us again.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Clean and service was great.
Stayed 1 night in Oct 2023
Response from shawn on 13 Oct 2023
Thank you for staying with us.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room on our travels.
Great room, enjoyed the space and comfort of our room. So glad shower had glass door and not a shower liner.
Stayed 1 night in Oct 2023
Response from shawn on 13 Oct 2023
Thank you for staying with us

10/10 Excellent

Traci

Stayed 1 night in Oct 2023
Response from shawn on 31 Oct 2023
Thank you for staying with us hope to see you again soon..

10/10 Excellent

amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved staying here with my kids! They loved the pool and I loved the location. Veey friendly and helpful staff!
Stayed 1 night in Sep 2023
Response from shawn on 5 Oct 2023
Thank you for staying with us happy to hear you and the family enjoyed your stay/pool. We look forward to you staying with us again...

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They aloud me to chech in 30 minutes early, and my room was very clean and nice. Great stay
Stayed 1 night in Sep 2023
Response from shawn on 18 Sept 2023
Thank you for staying with us

2/10 Terrible

Howard

Stayed 1 night in Sep 2023
Response from shawn on 5 Oct 2023
Thank you for choosing us.

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were exceptionally helpful and friendly.
Stayed 2 nights in Sep 2023
Response from shawn on 10 Sept 2023
Thank you for staying with us, we look forward to you staying with us again soon.

10/10 Excellent

Elizabeth

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities
Did not feel safe when walking dog outside at night.
Stayed 2 nights in Sep 2023
Response from shawn on 6 Sept 2023
Thank you for taking the time and share your experience with us and we look forward to you staying with us again soon!

8/10 Good

Becky C

Travelled with family
Liked: Amenities
Did not notice anything inappropriate.
Stayed 3 nights in Aug 2023
Response from shawn on 6 Sept 2023
Thank you for taking the time and share your experience with us and we look forward to you staying with us again soon!

8/10 Good

Karen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was good overall.
Stayed 2 nights in Jul 2023
Response from shawn on 21 Aug 2023
Thank you for staying with us we look forward to you staying with us again.

8/10 Good

Anthony

Stayed 1 night in Aug 2023
Response from shawn on 7 Aug 2023
Thank you for staying with us we look forward to you staying with us again.

10/10 Excellent

Christopher

Stayed 1 night in Aug 2023
Response from shawn on 26 Aug 2023
Thank you for staying with us we are happy that you enjoyed your stay and looking forward to you staying with us again soon.

10/10 Excellent

Chyshena

Stayed 3 nights in Jul 2023
Response from shawn on 4 Aug 2023
Thank you for staying with us we are happy to hear you enjoyed your stay with us, and we hope to see you again soon.

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from shawn on 3 Aug 2023
Thank you for staying with us we hope that you return and stay with us again soon.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from shawn on 3 Aug 2023
Thank you for staying with us we hope that you return and stay with us again soon.

10/10 Excellent

Shascotchawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 1 night in Jul 2023
Response from shawn on 28 July 2023
Thank you for staying with us, we look forward to see you again soon!!..

10/10 Excellent

Al

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The people (front desk, maids, etc) at the Homes Hilton were very friendly and gracious and helpful. Lori (at the front desk) was particularly friendly and helpful. Good location - easy to get to the main roads, and plenty of good restaurants and useful stores nearby.
Stayed 8 nights in Jul 2023
Response from shawn on 24 July 2023
Thank you for staying with us please come and stay with us again soon.

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great establishment
Friendly staff, clean and well stocked property. Lots of nearby food and shopping options.
Stayed 1 night in Jul 2023
Response from shawn on 17 July 2023
thank you for staying with us and we hope to see you again soon...

10/10 Excellent

Jamie

Stayed 1 night in Jul 2023
Response from shawn on 12 July 2023
Thank you for staying with us we look forward t you stay with us again soon.

6/10 Okay

Keyonda

Stayed 1 night in Jul 2023
Response from shawn on 22 July 2023
Thank you for staying with us we hope to see you again soon.

4/10 Poor

Carlos R

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
Every year my family and I go on vacation to Miami and we stop on that Hotel. This year 2023 the room was dirty, all blankets and sheets were dirty and bottle cap under night table . The lady on the front desk was very courteous and help us with that situation, I think that this is the last time we go to that hotel.
Stayed 1 night in Jul 2023
Response from shawn on 2 July 2023
We apologize that your experience wasn't up to Home 2 standards. I can assure you that we strive to make every guest's stay extraordinary. Your feedback has been shared with the department heads to assure that these issues are addressed. If you are back in the area, we would love for you to give us another chance to make this right.

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good service
Stayed 1 night in Jun 2023
Response from shawn on 30 June 2023
Thank you for staying with us we look forward to you staying with us again.