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"Staff very pleasant and welcoming - rooms / bathrooms spotless! "

"The suite was a brilliant size, good amenities, close to town centre and other local attractions "

"I choose this hotel bc it was rated highly but I was a bit disappointed. It is an interesting place. It is a historical building and hotel is made up of 4 attached homes, They have a bowling alley with 2 lanes in the basement which was fun. We had a junior suite which was lovely and spacious. It was very clean. The beds were firm. There is no AC so we had to open the windows. There were minimal mosquitos but there were some giant spiders who had their homes in the windows so that was scary. My biggest complaint about this place is the smoking. It is non smoking but they have a “cigar bar” on the first floor. The smoke permeates the first floor and the carpet has soaked up the smell which gives casino vibes. Our room looked over the outdoor restaurant where smoking is allowed which came up into our room thought the open windows. The location is good, close to the castle. There is a restaurant which did make a vegan dish fit my daughter when requested. The waiters in the restaurant were exceptionally rude. I did complain to the manager by email about the bartender/waiter so she gave us a free round of bowling and was apologetic. Unless you are a smoker or have fond memories of the 70s I would not recommend. "

"Zero internet. No point staying. Had to go out all the time, couldn’t work there, couldn’t watch anything online, couldn’t call family etc - and zero response from the staff. Total waste of money. "

"The hotel was lovely, clean, comfortable rooms and a really welcoming atmosphere. The staff were always friendly and ready to assist. Its location was perfect for exploring Poprad and accessing the High Tatras. Breakfast was great, and I especially appreciated the sausages. Highly recommend this place for anyone visiting Poprad!"