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"A lovely restful place. The onsens were excellent. The food in the village is very good. The gardens are beautiful."

"Great hotel in a great location. Nice gym and nice onsen"

"excellent"

"Excellent hotel in every aspect. Only wish they had a nice gym area. Then it is perfect. "

"Great location, customer service, and amenities. Highly recommended."

"Very nice experience, must go place"

"Beautiful house with great amenities, staff was very helpful."

"Wonderful hotel and delightful experience in Karuizawa- the food, the people the shops. A highlight of our trip."

"By far the best service and most unique experience from a hotel I’ve ever had. 10/10 next level perfection "

"Great hotel with attentive staff who always greet you with a smile. Hotel located in a good location close to the local attractions. "

"Large rooms, kind staff. Amazing price"

"Great location, walkable to the JR station and Prince Shopping complex and Rooms are "

"Everything nice"

"Breakfast was great"

"Very clean and well maintained hotel. Staff were very helpful they had a native English speaker at the desk. Great amenities. "

"I was greatly touched by the kindness I received from the front desk staff during my 2 night stays. I highly recommend this hotel to others. "

"Lovely atmospheric hotel nestled in the woods but only 10 min from the main station, with free shuttles running a few times a day. Comfortable, modern rooms. Very clean. Cute gift shop. A highlight was the delicious daily breakfast with some made-to-order options. Plenty of fresh vegetables from local gardens. I had the set menu for dinner one evening: Vegetable based menu, very clean and tasty. Beautiful garden-like setting. Private baths are available for free use. They are not...

"Room was very clean, great amenities, great service and great location."

"Close to station so you can get everything."

"Great location loved the free ramen ice cream and drinks ."