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Reviews of Ajang Hotel

3 out of 5
Ajang Hotel
Lot 1326-1335, Miri Waterfront Commercial Center, Miri, Sarawak

Reviews

8.4

Very good

Rating 10 - Excellent. 31 out of 77 reviews" "
Rating 8 - Good. 30 out of 77 reviews" "
Rating 6 - Okay. 13 out of 77 reviews" "
Rating 4 - Poor. 1 out of 77 reviews" "
Rating 2 - Terrible. 2 out of 77 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we enter the room,its smell bad and toilet is not clean. You clearly can see it clearly it is not clean properly.
Stayed 2 nights in Dec 2023
Response from Management on 22 Dec 2023
Dear Sir/Mdm,Thank you for your feedback and we apologise for your incovenience stay at our hotel. The management will look into the matter seriously and hope you will considering to stay at our hotel in the near future.Management.

10/10 Excellent

NORAINIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Eliza

Stayed 1 night in Aug 2023

2/10 Terrible

erney

Liked: Staff & service
Disliked: Cleanliness
so smelly at toilet n nt clean...
Stayed 1 night in Oct 2023
Response from Management on 22 Nov 2023
Dear Ms. Eliza,We apologized for the unpleasant stay at our hotel and we take the matter seriously and instruct thr relevant department to look into the matter.Hope that you may considering our hotel as your place of accommodation in the future,Thank You Management.

8/10 Good

Tonnii

Liked: Staff & service
Disliked: Cleanliness
It can be cleaner
Reasonably new. Quite pricey still for a room. Curtain is dirty with stains and the linen is not properly washed. Location is good.
Stayed 2 nights in Nov 2022
Response from Management on 17 Dec 2022
Dear Mr. Tonnii,Thank you for your comments and review. We apologise regarding your unpleasant experience during your stay at our hotel. We look into the matter seriously and have instructed the relevant department to look into it and looking forward to welcome you back into our hotel in the future.Thank you.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay and value for money
The 1st night was in a room with noisy motor. Requested for a change of room which was done promptly.
Stayed 1 night in Nov 2022
Response from Management on 29 Nov 2022
Dear Sir,Thank You for your comment and we apologize for the unpleasant experience that you have with us and we looking forward to your stay again in the future. Thank You for supporting us. Thank You.

10/10 Excellent

lim

Stayed 1 night in May 2022

8/10 Good

Zaher

Business traveller
Liked: Cleanliness, staff & service, room comfort
2night trial.
room is okay for single traveller but slightly smaller. Bathroom has no bidet and small in and out.
Stayed 2 nights in Jan 2022

8/10 Good

SZEMEI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Dec 2021

6/10 Okay

Suhaili

Travelled with group
Disliked: Staff & service
Stayed 3 nights in Oct 2021

8/10 Good

Verified traveller

Business traveller
Spacious and neat but sometimes the room floor is not very clean and you can feel the dirt
Stayed 1 night in Apr 2021

8/10 Good

lim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Stayed 2 nights in Jul 2020
Response from Raymond Oping. on 9 July 2020
Thank you on your review, we welcome positive comments in order to improve our services.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value in Miri
Check in and out was easy. The lobby was clean and had free English papers to read. The location is great as there is a good restaurant next door. The room was clean, had good bedding, good internet service, good hot water and was quiet. I would definitely stay here again if I return to Miri.
Stayed 4 nights in Feb 2020

8/10 Good

Nur Nattasah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please hire more staff for housekeeping !!
This is my second time stay at here but this time the hotel have problem prepared customer’room that already booked on time..my husband and I have to wait 1 hour for them to prepared our room but still the room not have been clean and prepared so we request to change room that already clean..please alert that end of the year is peak season and you need to hire more housekeeping !!
Stayed 1 night in Dec 2019

10/10 Excellent

Hussain

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy and wonderful stay
Very amazing and convrnient to stay. Affordable. With strong wifi. Restaurant just a minute away. Small shop just beside the ceck in counter. Friendly staff at counter. Good parking space with security at front door.
Stayed 1 night in Dec 2019

10/10 Excellent

Nur Nattasah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean , comfy, nice and good location
the room is very clean , comfy and nice also location is good because near to the mall and starbucks..will stay here again when I’m coming back to Miri
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Feed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay at budget price
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clean,affordable and convenient as there are big parking space in front, convenience store and eating place nearby
Stayed 2 nights in Mar 2019
Response from Raymond Oping on 3 Apr 2019
Thank You and we will welcome you back to our property.

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2019
Response from Raymond Oping on 3 Apr 2019
Thank You.

10/10 Excellent

Raymond Wilber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet and easy to find.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a fine wee hotel; in easy walking distance of the town. No problem with a late check-in (late flight). Clean room with comfy bed. Unfortunately, very heavy quilt which was too warm & bottom sheet that was too small for the bed, so came untucked through the night & got tangled with the top sheet & my legs. Small shower room with plenty of towels, shower gel, shampoo & toothbrush/toothpaste. Drinking water supplied, but have to pay for internet. Would stay again as adequate room at very reasonable rate with friendly, helpful staff.
Stayed 1 night in Jan 2019

8/10 Good

Helene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Raymond O. on 2 Jan 2019
Thank You and we will try our best to improve our services from time to time.

10/10 Excellent

AIK SIONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Raymond O. on 2 Jan 2019
Thank you very much for the review. We will do our best to improve our services.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2018
Response from Raymond O. on 2 Jan 2019
Thank You. We welcome your review very much.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Nice to stay
Stain on the pillow
Stayed 1 night in Oct 2018
Response from The Management on 31 Oct 2018
On behalf of the management, we apologise for the incident and we will rectify the problem immediately.

8/10 Good

kok soon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from The Mangement on 31 Oct 2018
Dear Sir, Thanks for choosing our hotel as your place of accomodation.

8/10 Good

Alan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Catherine on 21 June 2018
thanks for staying with us. Have a great day ahead.

6/10 Okay

Mohammad

Liked: Staff & service
Stayed 2 nights in Mar 2018

10/10 Excellent

Kho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, sadly no breakfast as no onsite restaurant. No pool either but great tv with film channels. We enjoyed a relaxing stay. Fantastic shower - best one of our travels to date!

10/10 Excellent

SIN PENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waterfront
Walking distance to town centre and food outlets catering to various palates

6/10 Okay

Jen, Newcastle, Australia

Disliked: Room comfort
Hotel close to seafood cafes
English was quite limited at this hotel. Despite t-shirts saying we're here to help, staff were not very helpful. I suspect this was mainly due to their lack of English. We asked for a taxi for the morning of our last day and nobody booked it which was quite annoying as we needed to catch a bus. As it turned out the staff did order a taxi straight away and the taxi arrived in 10 minutes so we did not miss our bus

8/10 Good

Ng, Kuala Lumpur

Liked: Cleanliness, staff & service, room comfort
Affordably priced hotel near Miri town
A pretty affordable hotel to look for when staying in Miri town. It has all the basic stuffs such as a fridge, water kettle, TV, hair dryer and others. The hotel does not come with free breakfast, but it has lots of local restaurants that are within walking distance to the hotel.

6/10 Okay

Deric

Liked: Cleanliness, room comfort

10/10 Excellent

Ahamad, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel in town area
The hotel is awesome. Location, room, toilet, service, everything is excellent for the price paid. Location is in the mid of town, with ample parking space (and you might get it free complimentary of the hotel). Near waterfront area (although not much you can do at the waterfront area), you do get to see golf course and large vessels here. Room is clean with good amenities, considering it's a 3 star hotel. Bathroom is way better than most 3 star hotel I've been to. Service is good. Staff are friendly and helpful

6/10 Okay

Choong How

Liked: Cleanliness

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, comfortable and clean hotel
Overall a nice place to stay for a short vacation, just the front desk staff a bit blur lol
Response from General Manager on 17 Jan 2017
Dear Sir/madam, Warmest greeting from Ajang Hotel Miri Sarawak. Thanks for the remarks about the Front Office staffs. We will look into the quality on Standard Operation Procedure. Regards, Catherine Kho

6/10 Okay

SOO MOI

OVERAL SATISFIED

6/10 Okay

Zuriadee

New Year Eve Holiday Trip.
This hotel looking great and a lot of parking space. The staff very friendly and helpfull the only poor sound proof can't sleep well during after mid night especially guest caming back at 3am laugh, talking at corridor and slam door. When we arrive the room very clean and tidy but unfortunately both new bath towel too smelly. I'm trying to call reception for couple of time but they is no answer until I have to call them late afternoon. There were good response and replacement both towels and the iron board cover badly torn off and need to replace new one. The rest of the facilities are quite ok for me and my wife. We will definitely recommend to others and would like to come back again in near future and overall nice and good hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to the centre
The hotel located in the center, it's easy to find food, shopping mall, clinic.The room is quite and clean.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
outstanding

6/10 Okay

SOO MOI

Liked: Room comfort
Overall satisfied

6/10 Okay

Gordon

Disliked: Staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
easy to find the beverages and restautant
not so much, because I 'm staying only for one night. Good for staying, near townships

10/10 Excellent

Jenny Jawai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recommended
Nice stay. Recommended.