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Reviews of Holiday Inn Express Hotel & Suites Minneapolis SW - Shakopee, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Minneapolis SW - Shakopee, an IHG Hotel
4550 12th Avenue East, Shakopee, MN

Reviews

9.4

Exceptional

Rating 10 - Excellent. 435 out of 615 reviews" "
Rating 8 - Good. 149 out of 615 reviews" "
Rating 6 - Okay. 24 out of 615 reviews" "
Rating 4 - Poor. 1 out of 615 reviews" "
Rating 2 - Terrible. 6 out of 615 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria Olvera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Robert

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its location was close to our venue. An assortment of restaurants was within 3 miles. Didn't like being on the 2nd floor. Next time will ask for a higher room (was not asked which floor we would like at check-in).
Stayed 4 nights in Apr 2024

10/10 Excellent

Stacy

Stayed 1 night in Apr 2024

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very nice staff.
Stayed 1 night in Apr 2024

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating check in experience. Loved having the Tesla charger in site!!!!!
Stayed 1 night in Apr 2024

10/10 Excellent

Mayra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was made even more amazing by their fantastic amenities. The pool and hot tub were incredibly relaxing, providing a perfect way to unwind after a day of activities. And let's not forget about the free breakfast – it was simply awesome, with a delicious spread that satisfied everyone's cravings. These amenities truly elevated our family experience and made our stay unforgettable."
Stayed 2 nights in Apr 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such nice and helpful front desk staff, each and ever one we encountered in our stay. Was down for a basketball tournament, loved seeing the friendly welcoming and Gatorade for players 🙂
Stayed 2 nights in Apr 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating. Room was nicer than I expected. Breakfast buffet was good. Loved the indoor pool and hot tub!
Stayed 1 night in Mar 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious & clean. The property was maintained well and smelled clean as well.
Stayed 1 night in Mar 2024

8/10 Good

Lyonell

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good breakfast, clean rooms, easy access to highway. I would stay here again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jodi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and pillows were awesome!
Stayed 3 nights in Mar 2024

10/10 Excellent

Scott & Becki

Stayed 2 nights in Mar 2024

6/10 Okay

Kaitlyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and room was very clean which to me is the most important. I rated this place 3/5 stars for a few reasons: - Cheap structure so the walls are very thin. We heard snowplows and vehicles outside all night long as well as a lot of noise from the room above us and conversations in the nearby rooms. Not only is it sort of irritating but also a lack of privacy for yourself. - An elevator and an ice machine were out of order. Maintenance is necessary and there were alternative options so it was ok -The breakfast had a lot of options but quality was less than average for most of the food -Our key cards didn’t work consistently and we’d have to try it multiple times -Limited gym equipment outside of cardio machines. Overall, the stay was fine and we experienced no problems. Just some less than ideal stuff as stated above. We were there for a quick overnight as we had some meetings in the area. Reasonably priced. Inviting atmosphere and kind employees. Thanks!
Stayed 1 night in Mar 2024

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great. Rooms clean and comfortable. Breakfast options spectacular
Stayed 1 night in Mar 2024

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds here are comfortable. The staff is amazing. The room was clean and they always worked with us adding on nights. This is our go to hotel when in Shakopee
Stayed 1 night in Mar 2024

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Canterbury and great breakfast.
Stayed 3 nights in Mar 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Robby

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in, clean, great staff
Stayed 1 night in Mar 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property in safe, quiet area. Accommodations and breakfast options were great.
Stayed 2 nights in Mar 2024

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience was great
Stayed 1 night in Feb 2024

10/10 Excellent

Zephaniah

Stayed 1 night in Feb 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like that housekeeping knocked on my door for me to check out at exactly 1100am
Stayed 1 night in Feb 2024

10/10 Excellent

Darrell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 1 night in Feb 2024

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Jill

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We stayed one night for a gymnastics competition. We had a deluxe room with the extra couch/pull out. Really enjoyed having the extra space. Overall, a nice hotel with plenty of food options nearby. Seemed pretty quiet and didn’t hear our neighbors until the the middle of the night and we heard everything
Stayed 1 night in Feb 2024

10/10 Excellent

Randall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so friendly. Room was spacious and SO clean!
Stayed 1 night in Feb 2024

8/10 Good

Matthew

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in great shape and great location. Room was very spacious
Stayed 1 night in Feb 2024

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Akiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2024

10/10 Excellent

Trent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and spa is great
Stayed 1 night in Jan 2024

10/10 Excellent

Thomas

Stayed 1 night in Jan 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

LOLITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Shevani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Sajra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Zephaniah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is nice Place with clean rooms, comfortable stay, and the staff are very welcoming.
Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Stayed 1 night in Dec 2023

10/10 Excellent

Tim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Abiy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Enrique, Fox river grove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location right off the highway. Breakfast was delicious, room was clean and it was nice to see actual Dove brand body wash, conditioner and shampoo in the shower instead of some no name brand that won’t suds!
Stayed 1 night in Dec 2023

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel newly renovated. The breakfast was fantastic and the staff friendly and accommodating.
Stayed 1 night in Nov 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Yurie

Liked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023