Pros: This hotel was a very convenient location for our trip. Everything we needed was close and accessable by the skywalk. The room was very clean and comfortable. Thanks to the Hilton app we checked in and out without having to find the lobby, wait in line, etc. The price was good.
Cons: This hotel is right downtown. It was so noisy!! People partying, honking car horns, reving engines, emergency vehicle horns plus our room was next to the stairs so constant running noises and doors slamming.
As well as the Hilton app worked in one way, it didn't work so well in others. When we had many people in the elevator swiping cards to access their floors, the app couldn't keep everything straight so we were never fortunate enough to get the app to give us access to our floor. It kept saying "not working right now, contact so and so". Other people were kind enough to use their actual card to take us to our floor. One time we were in the elevator alone and it just froze on the 5th floor, doors wouldn't open, elevator wouldn't move......about had a panic attack!!!
Pick your battle. The hotel is nice but the location was rough for someone not used to noise.