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"Fujiwara-san was very amicable and provided recommendations for visiting his region and restaurants."

"This place doesn't look like much from the outside, but it exceeds expectations. The rooms were clean and comfortable, the food was exciting and delicious, and the decor was creative with plants, travel information, and themes of Okinawa. Great for young or independent travelers who like a taste of multiculturalism. My parents in their late 50s also loved it and found it entertaining. Note: the bathroom facilities were a little rugged, if that's important to you."

"Nice clean rooms."

"Easy access from airport, nice breakfast!"

"Beautiful beach front resort, nice onsens, great massage chairs! Very helpful staff$"

"The owner was very helpful. They came in clutch when we had to bring our dog and there were no rooms available with pets. Definitely coming back since Unit B had a gorgeous view."

"Service is excellent and hot spring is good"

"Very Nice and friendly hôtel. Spacious rooms and friendly staff. With a lot of personality"

"Beautiful views, several private and/or 2 public onsen options, delicious and filling traditional Japanese meals (breakfast and dinner), lots of free amenities, free valet parking and wonderful hospitality."

"Very comfortable stay at clean and large room with big onsen."

"Loved this hotel. My room was clean, spacious and cozy and the view was absolutely spectacular. Lovely big windows onto the ocean. Absolutely perfect!"

"Everything is great... lovely people "

"バイク旅です初めて利用しました。受付のネパールの方がとても分かりやすく教えてくれて素晴らしかったです。また利用させて頂きます。"

"Staff members excellent service and breakfast is great"

"We greatly enjoyed staying here. Everything was excellent: the room, the food, the staff, the onsen. Staff were particularly helpful, providing information about visiting potters and taking care of sending our luggage. Hagi was a lovely city with much to see and do. And the sakura were in full bloom everywhere!"

"Very convenient to train and bus stations"

"This was a pleasant hotel once we found it! If you put in Simonosekiosakaya into any maps or uber app to get a taxi it does not recognise it. The name of the hotel is Osakaya so please use that when searching- although that also did not work on some apps so we had to find it on the map ourselves. This spoilt our first day and we wasted nearly an hour! Lovely views from our spacious room"

"Ok"

"The service was astounding."

"This is a fantastic hotel. Great front desk staff, great onsen, and a really good location right by Kumamoto station. From here you can catch the tram into the city centre."